Contact SBI Card for assistance with your credit card queries, payments, and services in no time as a Delhi resident!
SBI credit card holders in Delhi can rely on their customer support for any issues or queries. Whether it's resolving your payment concerns, understanding statements, or redeeming points, SBI Card’s dedicated customer care team is here to assist.
Customer care executives are available from 8 AM to 8 PM, Monday to Saturday, ensuring you get timely support. Contacting them is simple, ensuring your credit card experience remains smooth.
While there is no dedicated number for the SBI credit card customer care in Delhi, you can contact the common numbers from any city or place. In addition to the toll-free number, there are other ways to contact customer care and get a resolution for your queries and complaints.
Whether you prefer online assistance, email, or other methods, SBI Card offers multiple channels to ensure your queries are resolved quickly and efficiently. The SBI credit card customer care number for Delhi and other Indian residents is as follows:
Details |
Contact Numbers |
Customer Care Numbers |
|
Other customer care channels include:
Manage your account effortlessly with the SBI Card Mobile App. Instantly check your balance, track transactions, and pay bills from your smartphone. Experience convenience and control all in one app.
For any assistance related to your SBI credit card, you can also reach out through email. The SBI credit card customer care email ID is the same for residents across India.
SBI Card Customer Care Email ID |
customercare@sbicard.com |
Access your account details instantly by logging in at sbicard.com. View your statements, track transactions, and manage your card with ease. Enjoy quick and secure access to all your credit card information anytime.
With SBI Card’s Simply SMS service, you can easily access important information and manage your account without logging in. Simply send a text to 5676791 to get updates on various services related to your card.
Here are the types of information you can receive via SMS:
Types of Requests You Can Make |
SMS Code |
Available credit and cash limit |
AVAIL XXXX* |
Last payment status |
PAYMENT XXXX* |
Balance enquiry |
BAL XXXX* |
Block your lost or stolen card |
BLOCK XXXX* |
Reward point summary |
REWARD XXXX* |
Request for duplicate statement |
DSTMT XXXX* MM** |
Subscribe to e-statement |
ESTMT XXXX* |
*XXXX = Your SBI Card’s last four digits
**MM = Statement month
With SBI Card’s Missed Call service, you can easily get quick updates on your account. Simply dial the respective number to receive instant information on various services related to your card.
Here are the types of requests you can make through the missed call service:
Types of Requests You Can Make |
Virtual mobile number |
Last Payment Status |
Give a missed call at 8655024106 |
Available Credit and Cash Limit |
Give a missed call at 8108100986 |
Account Summary |
Give a missed call at 8655024105 |
Reward Point Summary |
Give a missed call at 8422845514 |
You can file your grievance through customer care, branch visits, email, or letters. For a faster resolution, include the following details when submitting your complaint:
Your full name
Your contact details (address, telephone number, and email)
Your credit card number
Transaction reference number or Complaint ID, as applicable
Level I
You can initially submit a grievance through SBI Card’s customer service channels.
Level II
If the response from the customer service team is unsatisfactory, you can escalate your complaint to the Nodal Officer, Mr Prosenjit Dhar:
Contact Method |
Details |
Contact Number |
1860-180-7777 |
Nodalofficer@sbicard.com |
|
Write to |
Nodal Officer, PO Bag 28 - GPO, New Delhi - 110001 |
Address |
DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
Level III
If the Nodal Officer’s resolution is unsatisfactory, you can escalate to the Principal Nodal Officer, Mrs. Rupali Bhardwaj:
Contact Information |
Details |
Contact Number |
1860-180-7777 |
PrincipalNodalOfficer@sbicard.com |
|
Address |
DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
Level IV
For further unresolved issues, you can contact the bank’s Customer Service Head:
Contact Information |
Details |
CustomerServiceHead@sbicard.com |
Level V
If you are not satisfied with the resolution, you can approach the RBI Ombudsman for further redressal.
The SBI credit card customer care email ID for Delhi residents and well as those across India is the same and as follows: customercare@sbicard.com
You can increase your SBI credit card limit through a pre-approved offer (no documents required) by checking your eligibility on the website. You can also check if you qualify for it via SMS or via the Chatbot ILA.
For a higher limit, submit income documents (salary slips or IT returns) by calling customer care or emailing the required documents.
SBI Card offers you a variety of secure and convenient payment options that allow you to clear your dues from anywhere, at any time. Here's a list of available payment methods:
NEFT (National Electronic Funds Transfer)
Paynet-Pay Online
Visa Credit Card Pay
Standing Instruction
Debit Card Payment
Mobile App Payment
UPI (Unified Payment Interface)
MasterCard Money Send
YONO by SBI
If you cannot access your SBI Card online account due to a forgotten password, you can quickly reset it by following a few straightforward steps. Here’s how to regain access to your account:
Go to the official SBI Card login page.
Click on 'Forgot User ID/Password’.
Enter your card number, CVV, and date of birth.
Provide your email ID and phone number, then enter the One-time Password (OTP) sent to your registered mobile number.
Reset your password.
Yes, you can easily convert your recent SBI credit card purchases into flexible EMIs with the Flexipay facility. Here’s how:
Option 1: Log in to your SBI Card Online account to access the EMI conversion options
Option 2: SMS ‘FP’ to 56767 to initiate the process
Option 3: Call 39 02 02 02 or 1860 180 1290 (BSNL/MTNL) for assistance
You can choose to repay your purchases over a period of 3, 6, 9, 12, 18, or 24 months.