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Bajaj Allianz Health Insurance Client Service

Bajaj Allianz has a team of professionals who are solely dedicated to resolve customer queries and complaints as soon as possible. If you are looking to resolve Bajaj Allianz Health Insurance related queries or have a complaint to raise, you can reach out by call or via email mentioned below:

Toll Free Number

1800-209-5858

Email

customercare@bajajallianz.co.in

Besides, distressed customers can visit the nearest Bajaj Allianz General Insurance branch. Here’s a list of addresses in major states of India for the same.

State/City/District

 State/City/District

Address

Assam, Jorhat

Bajaj Allianz Life Insurance Company Limited, Mithila Pukhuri, Above IDBI Bank, District-Jorhat, Assam-785001

Bihar, Jehanabad,

Bajaj Allianz Life Insurance Company Limited, Near Siya Babu Petrol Pump, Patna Gaya Road, Jehanabad, Bihar-804408

Haryana, Faridabad,

Bajaj Allianz Life Insurance Company Limited, First Floor, SCF No.42, Sector - 19, Part - II, Huda Market, Faridabad, Haryana-121002

Uttar Pradesh, Mainpuri,

Bajaj Allianz Life Insurance Company Limited, Neelam Bhavan, Radha Raman Road, Mainpuri, Uttar Pradesh-205001

Andhra Pradesh, Chittoor

Bajaj Allianz Life Insurance Company Limited, D.No.20-1-91/J, Tirumala Bypass Road, Korlagunta, Revenue Ward No.20, Upstairs of Vallabha Hospital, Chittoor, Dist. Tirupati-517501

Chandigarh

Bajaj Allianz Life Insurance Company Limited, SCO-215-216-217 4th floor, Sector 34/A, Chandigarh, District-Chandigarh, Chandigarh-160022

Chattisgarh, Raipur

Bajaj Allianz Life Insurance Company Limited, 1st floor Kothari Park, Bastar Road, Dhamtari, District-Raipur, Chhattisgarh-493773

Delhi, New Delhi,

Bajaj Allianz Life Insurance Company Limited, Jhandewalan Extension, Near Jhandewalan Metro Station, Near Yes Bank, New Delhi, Delhi - 110055

Goa

Bajaj Allianz Life Insurance Company Limited, 2nd Floor, Midas Touch Building, Opposite Sessions Court, Old Market, Margao, District, South Goa, Goa-403602

Gujarat, Rajkot,

Bajaj Allianz Life Insurance Company Limited, Yogi Complex, 150ft. Road, Near Indira Circle, Rajkot, Gujarat

Haryana, Gurgaon,

Bajaj Allianz Life Insurance Company Limited, 3rd-Floor, SCO-14, Urban Estate Sector - 14, Gurgaon, Haryana-122001

Himachal Pradesh, Shimla,

Bajaj Allianz Life Insurance Company Limited, 3rd floor, New Agarwal Bhavan, Opposite Gurudwara Sanjauli, Shimla, District, Shimla, Himachal Pradesh-171001

Jammu & Kashmir, Srinagar,

Bajaj Allianz Life Insurance Company Limited, 82, 2nd Floor, Lake city plaza, Gole Market, Karan Nagar, Srinagar, District, Srinagar, Jammu & Kashmir-190006

Jamshedpur, Bistupur,

Bajaj Allianz Life Insurance Company Limited, BS Hemali Tower, H No.  N/117, SB Shop Area, Bistupur, Jamshedpur-831001

Karnataka, Bangalore,

Bajaj Allianz Life Insurance Company Limited, Golden Heights, 4th Floor, 59th 'C' Cross Road, 4th 'M' Block, Ward No. 22, Near Sri Rama Mandira, Rajajinagar, Bangalore District, Bangalore, Karnataka-560010

Kerala, Ernakulam,

Bajaj Allianz Life Insurance Company Limited, Kakkat Bldg, Opposite Fire Station, Alwaye District Ernakulam, Kerala-683101

Mizoram, Aizawl

Bajaj Allianz Life Insurance Company Limited, E 53, C Lalmuana Building, Ramhlun Road, Chanmari, Aizawl, Mizoram-796007

Madhya Pradesh, Bhopal

Bajaj Allianz Life Insurance Company Limited, Corporate Park, D.B. City Arera Hills, M.P. Nagar, Bhopal, Madhya Pradesh-462011

Maharashtra, Mumbai-City,

Bajaj Allianz Life Insurance Company Limited, Rustomjee Aspire Building, 4th Floor B Wing Right To Stairs, Off Eastern Highway Near Hyundai Showroom, Sion East, Mumbai, District-Mumbai-City, Maharashtra-400080

Odisha, Junagarh

Bajaj Allianz Life Insurance Company Limited, Above Central Bank, Opposite Suraj Funworld College Road, Junagarh-362001

Orissa, Balasore,

Bajaj Allianz Life Insurance Company Limited, Subhra plaza Above UTI Bank, OT Road, Balasore, District, Balasore, Orissa-756001

Punjab, Amritsar,

Bajaj Allianz Life Insurance Company Limited, 3rd floor, Balaji Chambers, SCO-3, Distt Shopping complex, Ranjit Avenue, Amritsar, Amritsar, Punjab-143001

Rajasthan, Jodhpur

Bajaj Allianz Life Insurance Company Limited, Kalpataru Shopping Center, Residency Road, Jodhpur, Rajasthan - 342003

Sikkim, East Sikkim,

Bajaj Allianz Life Insurance Company Limited, 2nd Floor, Sarda building, Convoy ground Tadong, Gangtok, District, East Sikkim, Sikkim-737102

Tamil Nadu, Chennai,

Bajaj Allianz Life Insurance Company Limited, B Wing, 4th Floor, Old No. 276 & 277 New No. 497 & 498, Poonamallee High Road, Chennai District, Chennai, Tamil Nadu-600106

Andhra Pradesh, Hyderabad

Bajaj Allianz Life Insurance Company Limited, 3rd floor Aphb Commercial Complex, N H-9 Kukatpally, Hyderabad, District, Hyderabad Urban, Andhra Pradesh-500072

Tripura, North Tripura

Bajaj Allianz Life Insurance Company Limited, D.N.V. Road, Nayapara, Dharmanagar, North Tripura, District-North Tripura, Tripura-799250

Uttar Pradesh, Agra

Bajaj Allianz Life Insurance Company Limited, Padamdeep Tower, Second Floor, Sanjay place, Agra-282002

Uttarakhand, Pithoragarh,

Bajaj Allianz Life Insurance Company Limited, Ground Floor, Takana Road, Pithoragarh, Uttarakhand-262501

West Bengal, Kolkata

Bajaj Allianz Life Insurance Company Limited, 6th Floor, Mani Square, 164 Manicktala Main Road, Premises No 41, Canal Circle Road, Mani Square Premises, Kolkata, District Kolkata, Kolkata, West Bengal-700054

What Can the 24x7 On-Call Services Assist You With?

Your insurer will provide you with a toll-free customer care number along with your health insurance plan. This number will redirect you to an expert/assistant of the policy working in the company and available at your service around the clock.

Know that the toll-free number is quite useful as it comes in handy when you have any service-related requests to raise or policy-related queries. The expert will put your mind at ease by resolving the matter at hand, as soon as possible.

The list of things with which your health insurance plan’s 24x7 on-call support will assist you with are as follows –

  1. Member ID card-related queries
  2. Doubts in the health insurance claim process
  3. Update on your claim application status
  4. Documents required during the claim process
  5. Information related to the network hospitals
  6. Any other service-related request

Let us understand each of these in detail.

1. Member ID Card Query

If you are having general queries related to the health card issued under the Bajaj Allianz Health Insurance plan at Finserv MARKETS, contact the customer care executive for further assistance. The expert assigned to you will take you through the features of the health card, the terms and conditions of your plan, and will resolve any other card-related query.

2. Health Insurance Claim Process

For those who have troubles with the health insurance claim process can contact the on-call support service for guidance. The expert will assist you through the claim process at Finserv MARKETS (whether it is a cashless claim or a reimbursement process). Bajaj Allianz believes in making the health insurance claim experience hassle-free and quick for its customers.

3. Health Insurance Claim Status

In case you are having difficulty to access the claim status online, you can call the customer care executive for the same. The claim status is nothing but the decision made on your claim application. Talking to an executive will help you get clarity on how far your application is from being approved.

4. Documents Submission

In case you are applying for claim reimbursement, you can get in touch with a customer care executive at Bajaj Allianz to know the documents to be submitted during the process. Not only will you be able to obtain a checklist of the documents but will also get a brief overview of the reimbursement process. This will help the entire claim process to go smoothly for you as well as the insurer.

5. Network Hospitals

The customer care executive can also help you find the name, address, and contact information of the nearest network hospitals in your area.

6. Register a Service-Related Request

Additionally, if you want to avail some top-ups on your basic health insurance plan, buy another health insurance policy, or register for any other service-related request; you can contact the on-call support service number. The expert will help you with your said request and is available at your service around the clock.

To Conclude

Bajaj Allianz’s on-call support service for Health Insurance works around the clock. There are no holidays or day-offs at these centres. The experts work tirelessly to provide your services and guidance and resolve your doubts as and when needed. Getting a health insurance plan with such top-notch services is truly an additional benefit!

If you are looking to buy health insurance any time soon, consider buying Bajaj Allianz Health Insurance at Finserv MARKETS. Along with seamless on-call support services around the clock, you can also enjoy benefits such as instant policy renewal, hassle-free claim settlements, bespoke health insurance plans that best suit your needs, tax benefits, and so much more.

So, don’t wait! Buy Bajaj Allianz Health Insurance at Finserv MARKETS, right away!

You can read more about health insurance benefits and features by visiting Finserv MARKETS online.

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FAQs

  • ✔️What facilities do the Bajaj Allianz client service for health insurance offer?

    Here’s a list of things that the on-call support can assist you with -

    1. Health card-related queries
    2. Claim process
    3. Claim status enquiry
    4. Document submission
    5. Network hospitals
    6. Service request registration

  • ✔️What is the contact number for Bajaj Allianz client service for health insurance?

    You can contact the toll-free number 1800-209-5858 to raise complaints on your Bajaj Allianz Health Insurance Plan.

  • ✔️Is there any way to contact Bajaj Allianz client service for health insurance via email?

    Yes. You can submit your complaints to Bajaj Allianz client service via email at customercare@bajajallianz.co.in. 

  • ✔️Is there any email ID for senior citizens to submit their health insurance-related complaints?

    Senior citizens can raise health insurance complaints by writing to the insurer at seniorcitizen@bajajallianz.co.in.

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Contact

020-66399444 ( Mon to Sat - 10 am to 6 pm )

Address

4th Floor, B2 Building, Cerebrum IT Park, Kumar City, Kalyani Nagar, Pune – 411014.

Bajaj Finserv Direct Limited ("BFDL") is primarily engaged in distribution of financial products and services through its digital platform (“Bajaj Finserv MARKETS”) and inter alia renders services of customer acquisition, providing preliminary credit support activities, fulfilment services and post-acquisition customer services to Banks, NBFCs, HFCs. BFDL is also a registered Corporate Agent (Composite) under valid IRDAI registration number: CA0551 valid till 10-Apr-2024 for solicitation and servicing of Insurance Products. Registered Office: Bajaj Auto Limited Complex, Mumbai – Pune Road, Akurdi, Pune – 411 035 CIN: U65923PN2014PLC150522