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Like other credit cards, an SBI credit card also comes with a 4-digit PIN (Personal Identification Number). It safeguards transactions done using the card. When you enter the PIN, the system matches your user ID with the PIN to authenticate the transaction. 


As this number can often be hard to remember, SBI allows you to generate a PIN of your preference. The SBI credit card PIN generation facility is available online as well as offline. So, read on to find out how to generate an SBI credit card PIN.

How to Generate Your SBI Credit Card PIN

SBI credit card PIN generation can be done via online or offline methods to have a seamless and hassle-free experience. These methods are mentioned below.

SBI Credit Card PIN Generation Through Online Methods

1. Using Internet Banking


Follow the steps given below for SBI credit card PIN generation online via net banking.

  • Step 1: Visit SBI Online and log in to your account.

  • Step 2: Click the ‘My Account’ tab that is located on the left-hand side menu.

  • Step 3: Click the ‘Manage PIN’ option.

  • Step 4: Select the credit card for which the PIN needs to be generated/changed.

  • Step 5: Click the ‘Generate OTP’ button.

  • Step 6: Provide the OTP sent to your registered phone number.

  • Step 7: Enter the new PIN twice and click ‘Submit’.


2. Using the SBI Card Mobile App


The SBI mobile app also allows you to generate a credit card PIN. All you have to do is follow these steps:

  • Step 1: Download the SBI Card mobile app

  • Step 2: Open the app and click on the ‘Service Requests’ button

  • Step 3: Choose the ‘Manage PIN’ option

  • Step 4: Choose your credit card and click on ‘Generate OTP’

  • Step 5: Enter the OTP received on your registered mobile phone

  • Step 6: Enter a 4-digit PIN and submit

  • Step 7: The process to setup your SBI credit card PIN is completed


3. Using SBI Chatbot ILA


The SBI Chatbot ILA also helps you complete the SBI credit card PIN generation process. Here is what you need to do.

  • Step 1: Open the SBIOnline website

  • Step 2: Log in to your account and click on the Chatbot ILA

  • Step 3: Type in your query “How to generate SBI credit card PIN?”

  • Step 4: Click on ‘Update PIN’ and enter the OTP received on your registered contact number

  • Step 5: Enter a 4-digit PIN and update your PIN

  • Step 6: You will receive a notification about the generation of your SBI credit card PIN

2. SBI Credit Card PIN Generation Through Offline Methods


1. Using SBI ATM


SBI also allows you to generate a PIN for your credit card using an ATM. Here is a step-by-step process on how to generate the same easily:

  • Step 1: Visit any nearby SBI ATM and insert your credit card

  • Step 2: Choose your preferred language to proceed

  • Step 3: Select the ‘Generate PIN using OTP’ option to receive a passcode on your registered mobile number

  • Step 4: Enter the OTP and tap on the ‘Continue’ button

  • Step 5: Enter the 4-digit PIN and proceed ahead

  • Step 6: Re-enter your PIN to complete the process


2. Using IVR Service


Follow the below-mentioned steps if you want to complete SBI credit card PIN generation over a call:

  • Step 1: Call the SBI credit card customer helpline number at 1860-180-1290 or 3902 0202 (prefix with STD code).

  • Step 2: Select option ‘6’ to generate the credit card PIN.

  • Step 3: Key in the 16-digit SBI credit card number and your date of birth in DD/MM/YYYY format.

  • Step 4: Enter the credit card expiry date in MM/YY format.

  • Step 5: A 6-digit OTP will be sent to your registered phone number and email address. Enter the 6-digit OTP.

  • Step 6: Select a 4-digit PIN and confirm the same.

  • Step 7: You will hear a confirmation message on the IVR about your new credit card PIN.

Read More

How to Change/Reset Your SBI Credit Card PIN

Changing your SBI Credit Card PIN is a straightforward process, offering flexibility through both ATM and net banking methods. Here's a detailed guide on each approach:

1. Changing SBI Credit Card PIN at an ATM:

  • Insert Your Card: Insert your SBI credit card into the SBI ATM machine

  • Select Language: On the screen, choose your preferred language for the transaction

  • Enter Current PIN: Input your current credit card PIN when prompted

  • Navigate to PIN Change Option: Look for the option to change your PIN that might be labeled as "Change PIN" or a similar phrase

  • Enter New PIN: Input your desired new 4-digit PIN

  • Re-enter New PIN: Confirm your new PIN by entering it again

  • PIN Change Confirmation: Once confirmed, the ATM will process your request, and you will receive a confirmation message

  • Retrieve Your Card: After completing the transaction, retrieve your credit card and keep the new PIN confidential

2. Changing SBI Credit Card PIN through Net Banking:

  • Login to Your Net Banking Account: Access the SBI net banking portal using your login credentials.

  • Navigate to the Credit Card Section: Within the net banking dashboard, find the section related to credit cards or card services.

  • Select "Change PIN": Look for an option like "Change PIN" within the credit card services

  • Enter Current and New PIN: Input your existing credit card PIN along with the new 4-digit PIN you wish to set

  • Submit the Request: Confirm your request to change the PIN by submitting the necessary details

  • PIN Change Confirmation: Upon successful processing, you should receive a confirmation message indicating that your PIN has been changed

  • Logout Securely: Ensure that you log out of your net banking account securely to protect your personal information


Changing your SBI Credit Card PIN is crucial for security, and both these methods provide convenient options to personalise your PIN according to your preferences. 


Note: Always exercise caution and confidentiality when handling PIN-related transactions to safeguard your financial information.

Frequently Asked Questions

How can I activate my SBI Credit Card PIN?

You can complete your SBI credit card PIN activation procedure by visiting the nearest ATM for a card transaction or making an online transaction.

Can I generate or reset my SBI Credit Card PIN at an ATM?

Yes, you can generate and also reset or change your SBI Credit Card PIN at an ATM.


Is my CVV number and PIN the same?

A CVV number is a 3-digit code printed on the back of your card. Most transactions require you to enter the CVV for authentication, but it differs from the 4-digit PIN.


How to keep your SBI Credit Card PIN safe?

To ensure protection against fraudulent activities, it is crucial to take several precautions when using your credit card both online and offline. Safeguarding your SBI credit card PIN is of utmost importance. Avoid disclosing your PIN to anyone, maintaining its confidentiality at all times. Avoid writing down your PIN in any form, as this reduces the risk of it falling into the wrong hands. When conducting online transactions, make sure to do so in secure environments and remain present to prevent skimming attempts.

Additionally, refrain from saving your credit card PIN on any website to prevent unauthorised access. It is recommended to regularly monitor your SBI credit card statement, promptly reporting any suspicious activity. Lastly, never share your SBI credit card PIN through SMS or over a phone call, as this could expose it to potential fraudsters.

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