Bajaj Customer Portal

Bajaj Finserv Customer Portal - Experia

Get details like statements, limit, PIN, etc. regarding your EMI Card.

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Bajaj Finserv Customer Portal

If you have a Bajaj Finserv EMI Network Card, you can view, analyse, and manage all your financial transactions through the Bajaj Experia customer portal. Aside from seeking assistance with the Bajaj Experia portal, you can also use it to get assistance with a range of EMI card facilities, loan details, update personal details, track insurance policies and premiums, and download vital statements and other documents. You can access the Bajaj customer portal from anywhere and at any time. All you need to do is go to the Bajaj Experia customer login portal page and sign in.

Steps to View and Update Contact Details

Here are the steps you need to follow to view and update your contact details: 


  • Step 1: Go to the customer care portal of Bajaj Finserv and log into your account

  • Step 2: Go to the ‘My Profile’ icon on the top right corner of the page 

  • Step 3: Click on ‘Update Profile Details’ 

  • Step 4: Go to ‘Edit Details’

  • Step 5: Update the details that require changes. 

  • Step 6: Select ‘Next’

  • Step 7: Provide identity proof by submitting valid documents 

  • Step 8: Finally, enter the one time password sent to the registered phone number and select ‘Submit’ 

Once this is done, Bajaj Finserv will be sending an SMS on your registered phone number. You are required to follow the instructions provided to complete the procedure. On completion of the procedure as per the SMS, your contact details will be updated within 24 hours. 

Access EMI Network Card Details through Experia Portal

There are multiple ways through which you can sign in to the Bajaj Experia portal to use it for the various services and facilities mentioned above.

Sign in to the Bajaj Finserv Customer Portal using OTP via registered mobile number/ email ID/ customer ID

  • Step 1: The first step is to visit the Bajaj Experia customer portal login page

  • Step 2: Under the login section, the user needs to enter the Customer ID, mobile number, or registered email ID

  • Step 3: Next, select the option ‘Generate OTP’

  • Step 4: Finally, enter the OTP sent to the registered mobile number to validate the transaction

Sign in to the Bajaj Finserv Experia Customer Portal using a password

  • Step 1: To sign in using a password, first head to the official website

  • Step 2: Enter the Customer ID, mobile number, or registered email ID in the login section

  • Step 3: Next, click on the button ‘I have a password’

  • Step 4: Click ‘next’ and enter your password

  • Step 5: Now you can continue with other verification protocols to view your account

Sign in if you Don’t Have Your Login ID and Password

As soon as your Bajaj Finserv EMI Network Card is approved, the login ID and password of the Bajaj customer portal are always sent to the mobile number registered with the account. Even then, if you are facing trouble logging in or have forgotten your Login ID or password, you can send an SMS ‘EXPERIA” to the number +919227564444 from your registered mobile number.

You can then access your account, as your customer login details will be sent to your registered mobile number instantly.

Steps to Raise a Request  

There are various ways to raise a request, whether you are an existing customer or a new customer. Let’s take a look at some of these ways:

Steps to Raise a Request for existing customers:

You can raise a request on the Bajaj Finserv Experia portal by following a few simple steps:

  • Your username and password are sent to the registered mobile number, but if you seem to have forgotten or misplaced your Bajaj Finserv customer login credentials, you can generate an ID and password online.

  • To do so, you will have to enter your loan account number and follow the steps mentioned on the website.

  • You can also obtain the credentials by sending 'EXPERIA' as an SMS to +91 92275 64444 from your registered mobile number.

Steps to Raise a Request for new customers 

For new customers, the best way to raise a request would be to head to the nearest bank branch and get the required help in person. You can reach out to a customer care executive and get your queries answered in no time.

Features of the Bajaj Finserv Customer Portal

  • EMI Card related details

Through the Bajaj Finserv customer portal, you have the benefit of performing a lot of EMI card-related details, such as gathering information about missed EMIs to avoid any additional penalties. Apart from that, you can find out the card’s expiry details, its current status, spending limit, as well as the used limit to date. 

  • Loans-related details

Customers can check the status of their active loan accounts and monitor them on the Bajaj Finserv customer website. This allows them to perform a lot of functions like tracking outstanding payments, loan status, EMIs that have been paid as well as those pending, details of the dealer, and all the information about the down payment.

  • Stay updated about the Pre-Approved Offers

Bajaj Finserv customer portal is a one-stop platform that gives its users multiple benefits and features to perform numerous functions. They can check and stay updated about any pre-approved offers and future expenses.

  • Download Key Documents

The Bajaj Finserv customer portal allows its users to view or download crucial documents and statements instantly. Users can have access to their No dues certificate, No objection certificate, interest certificate, loan account statement, as well as view or download any scanned documents. These documents are extremely vital as they are used in completing various official work and can be used as future references.

  • Contact Details

Using the Bajaj Finserv customer portal, customers can easily view as well as update their contact details such as name, address, registered mobile number, or email ID in a few simple steps.

Benefits of Bajaj Finserv Customer Portal

  • Keep track of existing loan information: The Bajaj Finserv Customer Portal allows you to verify active loan accounts and keep a tab on the specifics. This enables you to track unpaid bills and aids in finding discrepancies.

  • Download important documents: With just a few clicks, you may quickly download important statements and documents from the Bajaj Finserv customer portal. You can access and download significant documents via the portal, including:

  1. Interest certificates 

  2. Scanned documents 

  3. Loan account statements 

  4. NOCs or No Objection Certificates 

  5. NODs or No Dues Certificates

These documents typically act as proof that various official requirements have been met. Additionally, they save a record for later use.


  • Initiate loan foreclosures or pay any missed EMIs: You can conveniently pay missed EMIs using the Bajaj Finserv customer portal to reduce additional fees. Additionally, the customer support portal makes it easier to start a loan foreclosure or partial payback of an active loan.

  • Update contact information: You can quickly edit your personal information, such as your name, residence address, registered mobile number, and email address, via the My Account portal. The customer support team will quickly update your new information and give you the most recent information thanks to the prompt service. 

  • Examine offers that have already been approved: With the Bajaj Finserv customer portal, you can also view pre-approved offers that are customised particularly for you. To instantly access premium offers on financial products like personal loans and business loans, simply share some basic information with us, including your name and phone number.

FAQs related to Bajaj Customer Portal

  • ✔️Can I keep track of all my Bajaj Finserv EMI Network Card transactions?

    Yes, on the Bajaj Experia customer portal, you can very much maintain track of your Bajaj Finserv EMI Network Card transactions along with finding information like the approved limit, utilised limit, and the available limit on the card. Additionally, you can check your account status, due date, due amount, transaction history, and a lot more.

  • ✔️My Bajaj Finserv EMI Network Card is blocked. What could be the reason?

    Your Bajaj Finserv EMI Network Card account may be blocked due to the following possible reasons:

    You have an expired KYC, the existing KYC fails to meet the requirements of the sourcing policy, you have to make the payment of your card, or the repayment has exceeded the 30-day limit. It could also be because of some internal changes in policies or a data breach of the Bajaj Finserv EMI Network Card

  • ✔️Can I check my Bajaj Finserv EMI Network Card details using the Experia customer portal?

    It is very much possible to check and monitor all your details on the Bajaj Experia customer portal. You can check and view information like the transactions, approved credit limit, utilised credit limit, available limit, the due date of the EMI card statement, etc.

  • ✔️How can I gain access to the Bajaj Finserv customer portal?

    There are multiple ways to access the Bajaj Finserv customer portal:

    Head to the Experia website and enter your phone number or fill in your email ID. The other method is to enter your customer ID in the required field on the portal

  • ✔️How to access the Bajaj Finserv loan details?

    You can do so by following these simple steps:

    Head to the Bajaj Finserv customer portal login page and enter the required information like customer ID, email ID, or registered mobile number. Then click on ‘My Relations’ and check the box ‘Active Relations’. Next, select the loan details you wish to access.

  • ✔️What are the steps to log into the customer care portal?

    • Step 1: Go to the login page of Bajaj Finserv Customer Care.
    • Step 2: You can log into your account with a combination of your mobile number and one time password, or your ID and password.
  • ✔️What is the name of Bajaj Finserv Customer Care Portal?

    The Bajaj Finserv Customer Care Portal is called Experia.