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AU Bank FASTag - A Brief Overview

By purchasing a FASTag, you aren’t burdened with having to wait for a long period of time in order to cross a toll plaza. Instead, since the FASTag pasted onto your vehicle's windshield is powered by RFID technology, the toll charge is automatically deducted from the account linked to your FASTag. This is owed to the RFID sensors strategically placed at toll plazas responsible for deducting money from your FASTag wallet. FASTags have allowed vehicles to pass more efficiently through toll plazas. Presently, AU Bank serves as one of 20 odd banks authorised with the right to issue FASTag tokens.

How to Buy the AU FASTag

If you are eager to avail of an AU Small Finance Bank FASTag, you have the choice to purchase it online as well as offline.

Buying the AU Small Finance Bank FASTag Online

Simply follow the steps mentioned below to buy an AU Small Bank FASTag online.

 

Step 1: Visit the official website for AU Small Finance Bank.


Step 2: Navigate to the “AU Bank FASTag” section of the page.

 

Step 3: Select the “Apply Now” button.

 

Step 4: Select one of the two options – “AU Bank Customer” or “AU Bank Non-Customer”.

 

Step 5: Key out information such as your mobile number and the registration number of your vehicle.

 

Step 6: You will then need to upload a copy of your vehicle’s certificate of registration.

 

Step 7: An OTP will be generated and sent to your registered mobile number.

 

Step 8: Fill out the OTP you received in the appropriate field and select the “Submit” button.

 

Step 9: Next, you must make a payment for your FASTag by using any of the payment options provided.

 

Step 10:Once your payment is processed, you can submit your application and your FASTag will be sent to you.

Buying the AU Small Finance Bank FASTag Offline

If you would prefer to purchase your FASTag offline, you must visit either one of the locations mentioned below:

  • AU Small Finance Bank Branch

Visit the AU Bank branch closest to you and speak with a representative to help you with your purchase. Before visiting the Bank, be sure to carry relevant documents including but not limited to your vehicle’s registration certificate and KYC documents. Further, you must bring the vehicle for which you seek to avail a FASTag.

  • Toll Plaza

You also have the option to purchase a FASTag at the AU Bank point of sale counter set up at toll plazas located on national highways. Here again, you will need to furnish pertinent documentation related to yourself and your vehicle.

Read More: FASTag Registration

AU Bank FASTag Fees and Charges

There are certain fees and charges that are levied on FASTag purchases, including but not limited to an INR 100 issuance fee. Additionally, there are other charges applicable. Understand what they are and what they amount to by studying the table provided below:

Type of Vehicle

Class of Vehicle

Tag Joining Fees

Tag Replacement Fees

Security Deposit

Threshold Amount

Car / Jeep / Van

4

₹ 100

₹ 100

₹ 200

₹ 200

Tata Ace & similar mini Light Commercial Vehicles

4

₹ 100

₹ 100

₹ 200

₹ 200

Light Commercial Vehicle (2-axle) / Minibus

5

₹ 100

₹ 100

₹ 300

₹ 300

Bus / Truck (3-axle)

6

₹ 100

₹ 100

₹ 400

₹ 300

Bus (2-axle)

7

₹ 100

₹ 100

₹ 400

₹ 300

Truck (2-axle)

7

₹ 100

₹ 100

₹ 400

₹ 300

Truck (4, 5, and 6-axle) and Tractor / Tractor with trailer

12

₹ 100

₹ 100

₹ 500

₹ 300

Truck (7-axle and above)

15

₹ 100

₹ 100

₹ 500

₹ 300

Earthmoving / Heavy construction machinery

16

₹ 100

₹ 100

₹ 500

₹ 300

Documents Required for AU Bank FASTags

Prior to rushing off to buy a FASTag issued via the AU Small Finance Bank, it is essential to understand what documents you will need to submit alongside your application. Examine the list mentioned below such that you have the pertinent documents ready at the time of application:

  • KYC documentation related to proof of identity and proof of address

  • Certificate of registration of your vehicle

  • Your (i.e. vehicle owner’s) passport size photograph

Read More : How Does FASTag Work?

How to Recharge your AU Bank FASTag

It is essential to know how to recharge your FASTag with more money such that you can drive on national highways with ease and cross toll plazas without having an issue.

  1. AU Bank FASTag Recharge via Bajaj MARKETS

An excellent resource for those looking to recharge their FASTags is the Bajaj MARKETS application. Available on both Google Play and the App Store, download this smartphone application if you haven’t already such that you can follow the steps outlined below.

 

Step 1: Begin by opening up the Bajaj MARKETS application on your smartphone.

 

Step 2: Press the “Bill Payment” section of the application.

 

Step 3: Select the “FASTag Services” button from the options available.

 

Step 4: You must now either search for your service provider or select it from among the options on display.

Step 5:  Fill out your vehicle number. During this time, you have the option to see what a sample bill looks like by pressing the “Sample Bill” option.

 

Step 6: The next step requires you to press the “View Bill” button such that you can proceed.

Step 7:  You will now be asked to key out the amount of money you wish to add to your FASTag wallet.

Step 8: Select the UPI account you have linked to your Bajaj MARKETS application. Select which bank you want the payment to be processed through if you have tethered several such accounts.

 

Step 9: Select the “Pay” button such that you are redirected to a new page where you must enter your UPI pin.

Step 10: Once your payment has successfully been processed, you will see a transaction status window appear on your screen that outlines the details pertaining to your FASTag.

Use the camera on your smartphone to scan the aforementioned QR code such that you are redirected to the Bajaj MARKETS application, where you can recharge your FASTag.

2. Alternate Online Methods via Which to Recharge an AU FASTag

FASTag owners who have had their tags issued by AU Small Finance Bank also have the option to recharge their FASTags via the options listed below:

  • FASTag recharges can be made via internet banking.

  • Debit and credit cards can be used to process FASTag recharge payments on the official AU Bank website.

  • The aforementioned website can also be used to process UPI payments to add funds to a FASTag.

How to Check AU Bank FASTag Balance

If you are curious to know what the balance on your FASTag issued by AU Small Finance Bank amounts to, consider the options provided below:

1. Visit the Official AU Small Finance Bank Website

Step 1: Here, you must head to the official website for the AU Small Finance Bank.

 

Step 2: Next, you must use your AU FASTag login in order to log into your account.

 

Step 3: After having logged into your account, you will see information relating to your FASTag, including its current balance.

2. Call AU Small Finance Bank Customer Care

You also have the choice to call the AU Small Finance Bank customer care number, which is available round the clock and is a toll-free number. It is 1800 258 7300.

3. Email AU Small Finance Bank Customer Care

AU Bank-issued FASTag owners also have the right to email the bank’s customer care service (Customercare@aubank.in) to understand their FASTag balance amounts.

4. Give a Missed Call

Further, FASTag owners also have the option to send a missed call to the following number – 9594 744 440, in order to learn what their balance is.

AU Bank FASTag Customer Care

If you have any grievances you would like to have addressed, you can reach out to AU Small Finance Bank’s customer care service providers via the following means.

  • Phone – 1800 258 7300

  • Email – customercare@aubank.in

Conclusion

AU Small Finance Bank issues FASTags that make driving via toll plazas an easy and efficient process. If you still don’t have a FASTag for your vehicle, you must avail of it as the government has made its usage mandatory over the past year. This holds particularly true if you happen to be crossing toll plazas located on national highways. If you do already have a FASTag and need to add more credit, consider using the Bajaj MARKETS application to carry out your recharge. Not only is this application easy to use, but it also provides valuable information pertaining to FASTags. 

Check Out Motor Insurance Plans Available at Finserv MARKETS

FAQs on AU Bank FASTag

  • ✔️ How long will the FASTag I have purchased via AU Small Finance Bank be valid for?

    The FASTag you have purchased via AU Small Finance Bank has a validity period of 5 years that goes into effect from the day of the FASTag being purchased.

  • ✔️ If I wish to sell my vehicle, do I need to inform my FASTag issuer?

    If you plan to sell your FASTag, you must reach out to the bank that issued it to you such that your FASTag account can be closed.

  • ✔️My vehicle has been stolen. How should I block my FASTag account in order to prevent transactions from being carried out on it?

    If your vehicle has been stolen, you should block your FASTag account by calling your FASTag issuer’s customer care centre. If AU Small Finance Bank issued your FASTag, you could call their customer care number 1800 258 7300.

  • ✔️ What should I do if my FASTag still hasn’t arrived in the mail?

    If your FASTag still hasn’t arrived in the mail despite your having applied for it, reach out to the customer care team in order to learn its whereabouts. This customer care team can be reached out to on 1800 258 7300.

  • ✔️ Will my FASTag work if I move to a different state in the country?

    FASTags have been designed to operate across the country, owing to which domestic moves will not impact its usability.

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