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Axis FASTag

FASTag has streamlined toll collection into an easy-to-use electronic tag that enables you to pay your toll charges automatically. FASTag works by linking your bank account to a FASTag wallet that can be topped up at any time. You can obtain your FASTag from any of Axis Bank’s 4000+ Indian branches. Alternatively, you can have your FASTag mailed to you by applying online. The FASTag initiative is a partnership collectively run by NHAI (National Highways Authority of India), MORTH (Ministry of Road Transport and Highways), NPCI (National Payments Corporation of India), and IHMCL (Indian Highways Management Company Limited).

How to buy FASTag

FASTag is accessible at any nearby service centres, Axis Bank branches, or specified toll plazas. You can also obtain FASTags online, but you will need to open a FASTag account using any relevant bank to do this.

Offline Process

As detailed on the official Axis Bank website, an Axis Bank FASTag account can be opened using the Axis Bank point-of-sale (POS) counters at toll plazas. Here are the account opening steps:

 

  • Carry your KYC documents including original copies to any of the specified POS locations. You will need to bring your car with you when receiving your FASTag. Here is a list of the Agent locations and Axis POS where you can apply for FASTag.

  • Fill out the application form for a FASTag account with Axis Bank. Submit the form with the necessary documentation. A POS employee will attach your FASTag to your vehicle’s windscreen.

  • A login and password will be sent via SMS to the registered mobile number. You can begin managing your FASTag account by visiting the official website, downloading the app, and logging in with your details.

 

Ensure you carry your supporting documents like your KYC and other relevant paperwork. Make sure you take the vehicle being registered as the FASTag sticker will be attached to it by a POS assistant. If you wish to recharge your FASTag offline, simply visit the nearest POS and pay cash.

Online Process

Follow the steps below to apply for an Axis Bank FASTag -

 

  • Go to the homepage of the Axis Bank official portal

  • In the search bar, type in FASTag

  • Tap on ‘Apply Now’ in the FASTag section

  • Enter your details like name, address, contact details, D.O.B., and email address

  • Submit the details along with the supporting documents

  • Click on ‘Continue’

  • You will be redirected to a new page where you have to tap on ‘Confirm Application’

  • Pay the charges applicable as per your vehicle type

  • A verification procedure will take place. After your application is reviewed and accepted, your FASTag will be dispatched to your registered address

 

Read More: FASTag Registration

Axis Bank FASTag Fees and Charges

Here are some of the charges and fees associated with your FASTag from Axis Bank:

FASTag Issuance Fees:

For any vehicle, an issuance fee of Rs.100 is charged by Axis Bank. Any applicable taxes are included in this fee.

Other Fees:

Your bank will charge a minimum security fee when you opt to purchase a FASTag. The amount will vary as per the vehicle you are getting a FASTag for. When you close your FASTag account with Axis bank, this amount will be refunded to you. You can also maintain a minimum balance in your FASTag account as detailed in the table below:

Type of Vehicle

Vehicle Class

Security Amount (Rs.)

Minimum Balance (Rs.)

Car/Van/Jeep/Tata Ace & Mini Light Commercial Vehicles

4

200

100

Light Commercial Vehicles (LCV)

5

300

140

Three Axle Commercial Vehicles

6

400

300

Truck/Bus

7

400

300

4 to 6 Axle Vehicles

12

400

300

7 or More Axle Vehicles

15

400

300

Earth Moving Equipment/Heavy Construction Machinery

16

400

300

Documents Required for Axis Bank FASTags

Since your FASTag account will be tied to a savings or prepaid account, your bank will require your:

 

  • Know Your Customer (KYC) documents

  • Application form

  • Vehicle owner’s passport-sized photograph

  • Car Registration Certificate (RC)

There are two types of FASTag account holders. The set of documents required for both are as follows: 

Limited KYC FASTag Account Holder

Full KYC FASTag Account Holder

Prepaid Account Balance: Maximum Rs.20,000. Reload is limited to a maximum of Rs.20,000.

Prepaid Account Balance: Maximum Rs.1 lakh. No limit to reload.

Documents Required: Minimum KYC information (ID and Address Proof, RC copy and your photograph.)

Documents Required: Full KYC information (ID and Address Proof, RC copy and your photograph.

Read More : How Does FASTag Work?

How to Recharge Your FASTag using the Bajaj MARKETS App?

For a quick and easy Axis Bank FASTag recharge online, use the Bajaj MARKETS App. The Bajaj MARKETS App offers quality services and amazing offers on every transaction. Follow the steps below to begin the recharge process -

 

  • Open the Bajaj MARKETS App

  • Head to the Bill Payment Section

  • Select FASTag Services

 

     

  • Select Axis Bank FASTag services, from the options available

 

     

  • Enter the vehicle number and recharge amount

     

 

  • Initiate the payment process using any one of the available modes of payment

 

     

  • If you choose the UPI payment mode on the Bajaj MARKETS app, you will be asked to enter your UPI PIN. Once you enter your PIN, your transaction will be processed.

  • After your Axis Bank FASTag recharge is successfully completed, you will receive a transaction receipt.

 

 

One can also scan the QR code to directly reach the FASTag payment section on the Bajaj MARKETS app.

 

 

  • Recharging using your bank account

FASTag application and recharge can be easily done through a bank. A FASTag symbol will show up on your bank’s official website. Clicking on this will allow you to either apply for or top up a pre-existing FASTag account. You can seamlessly link your FASTag account to your bank account as well. You can recharge your FASTag account via net banking, wherein you are required to enter your card number as the payee. Your bank may charge a convenience fee for using their web portal to recharge your FASTag account.

  • Recharging using Google Pay

You can use the Google Pay application to link your bank account to your FASTag account. Open the Google Pay app, select ‘New Payment,’ ‘Bill Payments,’ and then click on ‘FASTag.’ Now, you can select the issuing bank of your FASTag. This name can be found on the left side of your FASTag sticker.

  • Recharging with PhonePe

In the ‘Recharge & Bill Payments’ section of the PhonePe application, select ‘FASTag Recharge.’ Now choose the issuing bank for your account. This name can be found on the left side of your FASTag sticker.

  • Recharging with Paytm

Open the Paytm app to view the ‘All Services’ menu where you can choose ‘Recharge & Pay Bills.’ From this section, you will see a ‘FASTag recharge’ option. Click on it, select your FASTag account issuing bank, enter your vehicle number, and complete your recharge payment.

How to Check Your FASTag Balance

Here is how you can check the current Axis Bank FASTag balance-

1. Axis Bank Website or App

  • Visit the official portal of Axis Bank

  • There you will find a section dedicated to FASTag services

  • To access the account linked to your Axis Bank FASTag, login using your credentials

  • After you are logged in, you will be redirected to the FASTag account window, you will be able to see all the information of your FASTag account including your current FASTag balance

2. FASTag Website or App

  • Visit the official portal of FASTag or download the ‘My FASTag App’ available on Google Play Store as well as the App Store

  • Now, log into your FASTag account using your credentials

  • After you are logged in, you will be redirected to the FASTag account window, you will be able to see all the information of your FASTag account including your current balance

3. Paytm Website or App

  • Go to the official portal of Paytm or download the ‘Paytm App which is available on Google Play Store as well as the App Store

  • There you will find a section dedicated to FASTag services

  • Log in to your FASTag account using your credentials

  • After you are logged in, you will be redirected to the FASTag account window, you will be able to see all the information of your FASTag account including your current Axis Bank FASTag balance

Axis Bank FASTag Customer Care

Phone Number: For any questions call Axis Bank’s toll-free customer service number: 1860 419 5555

Conclusion

FASTag has streamlined the process of passing toll booths. You get a three-year validity with your Axis Bank FASTag. Using any of the Axis Bank branches in India, you can recharge your FASTag account offline. Online recharge of the FASTag can easily be done via card payment, the Bajaj MARKETS app, net banking, UPI wallets, and more. 

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FAQs on Axis FASTag

  • ✔️How does a FASTag work?

    The FASTag will be attached to the top centre of your vehicle's windshield. At toll booths, the plaza can simply scan the FASTag device on your vehicle so you can seamlessly pass rather than having to pay cash at booths in long lines. 

  • ✔️ Is the FASTag valid for a certain amount of time?

    Yes, the FASTag comes with a three-year validity since the date of issue.

  • ✔️What can I do if I have a question about my Axis Bank FASTag?

    You can always contact the toll-free number at 1800 11 0018 for any customer service queries about your FASTag. 

  • ✔️Is it possible to use FASTag outside of India?

    No. FASTags are only operational at toll plazas and parking lots within India.

  • ✔️How do I top up my FASTag offline?

    You can go to any of the offline POS’ at toll plazas or any Axis Bank branch to top-up your Axis Bank FASTag. At these sites, you have the option of paying in cash. 

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