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HDFC FASTag

The Ministry of Road Transport and Highways of India has made FASTags mandatory for all vehicles. FASTags were introduced with a mission to reduce the traffic on the toll plazas and encourage cashless toll payments. With FASTags, commuters do not have to stop and pay cash at the toll plaza, which therefore saves a lot of time.

The government of India has certified 22 banks in the country to provide the people with FASTag accounts. One of these 22 banks is HDFC, which offers FASTag services to the people.

Read the full article to know more about HDFC FASTag.

How to Buy HDFC FASTag?

There are two mediums for HDFC FASTag registration - online and offline.

Online Process

To apply for HDFC FASTag online, follow these quick and simple steps -

  • Visit the official HDFC portal.

  • From the Explore Products bar, tap on FASTag.

  • A drop-down menu will be visible, from that choose ‘Get a Free FASTag Now’.

  • Enter the required details regarding the location and vehicle.

  • Pay the charges using any one of the online payment modes.

  • Your FASTag will be delivered to your registered address within a few days.

Offline Process

In case you are not comfortable with the online application process and prefer getting your FASTag offline, follow the steps below -

  • Visit the nearest HDFC branch.

  • Enquire about the FASTag.

  • You will have to provide the executive with all the required details and documents.

  • Pay HDFC FASTag charges, and your FASTag will be issued.

Note-Make sure your vehicle registration certificate and KYC are kept handy.

Read More: FASTag Registration

HDFC FASTag Fees and Charges

There are various types of charges levied on different vehicle categories.

  • Issuance Amount - The fee charged when the FASTag is issued is called the Issuance Amount. The issuance amount for FASTag is Rs. 100 across all categories. The amount includes all applicable taxes.

  • Associated Charges - The charges associated with HDFC FASTag recharge are called Associated Charges.

  • Charges for Reissue- In case you need a FASTag reissued due to damage, loss, or theft, you will have to pay the reissue charges corresponding to your vehicle type.

Here is a table with all the basic details about HDFC FASTag charges -

Type of Vehicle

Vehicle Class

Security Deposit (Rs.)

Minimum Balance (Rs.)

Car/Van/Jeep/Tata Ace & Mini Light Commercial Vehicles

4

200

100

Light Commercial Vehicles (LCV)

5

300

140

Three Axle Commercial Vehicles

6

400

300

Truck/Bus

7

400

300

4 to 6 Axle Vehicles

12

400

300

7 or More Axle Vehicles

15

400

300

Earth Moving Equipment/Heavy Construction Machinery

16

400

300

Documents Required for HDFC FASTag application

The following documents are required for application -

  • Vehicle Registration Certificate

  • Know Your Customer (KYC)

  • Application form

Read More : How Does FASTag Work?

How to Recharge your HDFC FASTag

There are various options available for HDFC FASTag recharge online. You can choose from these recharge options -

Bajaj MARKETS App

  • Open the Bajaj MARKETS App

  • Head to the Bill Payment Section

  • Select FASTag Services.

  • Select HDFC FASTag from the listed options

  • Enter your vehicle number and the recharge amount

  • Initiate payment using any one of the online payment modes

  • If you choose the UPI payment mode on the Bajaj MARKETS app, you will be asked to enter your UPI pin. Once you enter your pin, your transaction will be processed

  • After your recharge is successfully completed, you will receive a transaction receipt

  • Alternatively, you can also scan the QR code and directly reach the HDFC FASTag payment section on the Bajaj MARKETS app

Apart from the app, there are several other online modes available as well 

HDFC Website

  • Go to the official portal of HDFC

  • Click on ‘FASTag Services’

  • Tap on the recharge option

  • Fill in all the required information

  • Pay the recharge amount

  • Your FASTag recharge has been successfully completed

Google Pay

  • For HDFC FASTag recharge by Google Pay, start by linking your bank account to your FASTag ID on the app.

  • Then select New Payment > Bill Payments

  • From the list of FASTag issuer banks, select HDFC

  • Enter the recharge amount and make the payment

  • Your recharge has been successfully completed

PhonePe

  • Open the PhonePe application

  • In the ‘Recharge & Bill Payments’ bar, choose the ‘FASTag Recharge’ option

  • From the list of FASTag issuer banks, select HDFC.

  • Enter the recharge amount and make the payment

  • Your recharge has been successfully completed

Paytm

  • To using the Paytm application, download and open the application on your device

  • From the ‘All Service’ bar, tap on ‘Recharge & Bill Payments.’

  • Choose the ‘FASTag Recharge’ option

  • From the list of FASTag issuer banks, select HDFC

  • Enter your vehicle FASTag number

  • Enter the recharge amount and make the HDFC FASTag payment

  • Your recharge has been successfully completed

How to Check Your HDFC FASTag Balance

There are various platforms available to you for HDFC FASTag balance checks. Some of the most used platforms are-

HDFC Website

  • Visit the official portal of HDFC

  • There will be a section dedicated to services related to FASTag

  • Log in to your FASTag account using your credentials

  • You will be redirected to the FASTag account page where you will be able to see all the details related to your FASTag account including your current FASTag balance

FASTag Website or App

  • Visit the official portal of FASTag or download the ‘My FASTag App’ available on Google Play Store as well as the App Store

  • Log in to your account using your HDFC FASTag customer login credentials

  • Once you log into your account, you will be redirected to a page where you will be able to see all the details related to your FASTag account including your current balance

Paytm Website or App

  • Visit the official portal of Paytm or download the ‘Paytm App available on Google Play Store as well as the App Store

  • There will be a section dedicated to services related to FASTag

  • Log in to your account using your customer login with your credentials

  • Once you log into your account, you will be redirected to a page where you will be able to see all the details related to your FASTag account including your current balance

HDFC FASTag Customer Care

At HDFC there is a team of customer care executives who are available 24*7 to help you solve any queries you may have. You can get in touch with the customer care team via -

  • Call - You can call the HDFC FASTag customer care number at 1860-267-6161, which is a toll-free number.

  • Email - You can write a mail regarding your query to fastagdisputes@hdfcbank.com

Conclusion

HDFC FASTag services will help you enjoy cashless services at toll plazas. Scanning your FASTag saves time and eliminates the irritation of queues during peak hours. If you have not registered your vehicle as yet, do not waste time and quickly register your vehicle with FASTag. With every HDFC FASTag online recharge made using the Bajaj MARKETS app, you will enjoy the benefit of attractive offers, cashback and discounts.

Check Out Motor Insurance Plans Available at Finserv MARKETS

FAQs on HDFC FASTag

  • ✔️What is the validity period of the FASTag?

    Your FASTag comes with a 3-year validity period.

  • ✔️Can I use my FASTag in foreign countries?

    No, your FASTag can only be used in India and not in foreign countries.

  • ✔️In case my FASTag is damaged or lost, what should I do?

    You can contact the customer service department at 1860-267-6161 or you could write to them at fastagdisputes@hdfcbank.com. The executives will guide you through the reissue process and will help you transfer the balance from the damaged or lost FASTag to your new one..

  • ✔️What should I do if my FASTag account balance is lower than the minimum required balance?

    If your HDFC FASTag balance is below the minimum required balance, you will not be able to use your FASTag anywhere. It is advised to either get in contact with the nearest Point-of-Sale (POS) or recharge your FASTag account online immediately.

  • ✔️What should I do if the toll fee was deducted twice at the toll plaza?

    Your toll fee may have been deducted twice at the plaza due to a technical glitch. In such a situation, contact the HDFC customer service department at 1860-267-6161. They will file a complaint to the National Payment Corporation of India (NPCI) and the issue will be resolved.

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