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When you buy an insurance plan, one of the foremost selection criteria is the ease of filing a claim and a high claim settlement ratio. The Bajaj Allianz bike insurance claim process is simple, paperless and can be done conveniently online through the app or website. Furthermore, the company has a high claim settlement ratio of 95.01%, thus making it the best choice of insurance provider for Lakhs of Indians. 


It offers the option of cashless claims, in which you don’t need to pay anything from your own pocket. Otherwise, you can also get your bike repaired in any garage, pay for it and then have the approved amount reimbursed.


The Bajaj Allianz General Insurance Company Limited offers to you speedy and hassle-free claim settlement for your two-wheeler insurance. You can make claims in case of a road accident for repairs and replacements. You can also approach your insurer in case of your bike getting stolen. Moreover, if your Bajaj Allianz bike insurance policy allows you to, you can also claim personal accident coverage through your policy. 


Additionally, you can easily access their claim portal through their website. There, all you must do is provide basic personal details, information about your bike, details of the mishap or accident, and submit necessary documents. You will get regular claim status updates and a customer care base will be at your service 24/7. Moreover, this insurer’s claim settlement ratio, which is 98.54%, is a glaring proof of their trustworthiness. 

How to File a Bajaj Allianz Bike Insurance Claim?

Making a Bajaj Allianz two-wheeler insurance claim is a very easy process, especially since it can be done online. Here’s what you need to do. 

Claims for Accidental Damage Repairs

  • Step 1: Go to https://www.bajajallianz.com/claims/motor-insurance/claim-process.html

  • Step 2: Enter your mobile number and your vehicle’s engine and chassis number

  • Step 3: Give other details such as the date/time of the accident, location and description of the accident, kilometre reading, and vehicle inspection address.

  • Step 4: Note down the Claim Reference Number and claim status sent to you via SMS

  • Step 5: Transfer the bike to a garage independently or call on 1800-103-5858 for roadside assistance. 

  • Step 6: Submit your policy documents to the garage and tally the costs to claim reimbursements. You can also take the vehicle to a network garage where cashless services can be arranged

  • Step 7: Provide the insurance company with an invoice for reimbursements


The reimbursements will be sent to your registered bank account up to the maximum coverage amount. If you are to get your bike repaired at a network garage, the insurer and the garage will settle the amount internally. If necessary, you will be asked to pay any costs overflowing beyond the coverage limit. 

Claims for Theft

  • Step 1: File a written complaint with the police 

  • Step 2: Call Bajaj Allianz on 1800-103-5858 to let them know about your bike being stolen

  • Step 3: Request for a Non-traceable Report at the police station if your bike is not found within 90 days 

  • Step 4: Submit that report to the insurer along with other policy documents as asked


You will soon receive the status of your claim on your registered mobile number. 

Documents Required for Bajaj Allianz Bike Insurance Claim

When you make a claim from your Bajaj Allianz bike insurance coverage, you are required to submit a set of necessary documents, be it for repairs or in the event of theft.

Documents Needed for Claims Related to Accidental-Damage

  • Complete and signed claim form

  • Proof of insurance

  • Tax Receipt

  • Registration book copy

  • Driving licence

  • Copy of FIR in case of third-party damage, disability or a fatal accident

  • Estimated cost of repairs from garage, in case of cashless services

  • Bills and receipts after repairs are done, in case of reimbursement

Documents Needed for Claims Related to Theft

  • Claim form signed and filled by you

  • Original policy papers

  • Registration Book (original)

  • Details of previous insurance

  • Your bike’s keys

  • Service Booklet

  • Bike’s Warranty Card

  • FIR copy

  • Final investigation report

  • Letter from RTO acknowledging the theft and branding the bike as ‘no-use’

  • Forms 28, 29, and 30

  • Subrogation letter

  • NOC from your financier

  • Undated and blank ‘Vakalatnama’

  • Claim discharge voucher across a revenue stamp

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Reasons for Bajaj Allianz Two-wheeler Insurance Claim Rejection

There are times you might have to return empty handed after requesting coverage for bike damages from your insurer. In the case of Bajaj Allianz bike insurance claims, the following could be reasons why your request could get rejected. 

  • Misinterpretation of facts

  • Delay in reporting the mishap or accident 

  • Registering a fraud claim

  • Unlicensed driving

  • Act of negligence

  • Driving under the influence

How to Avoid the Rejection of Your Bajaj Allianz Bike Insurance Claim

Here are the precautions you can take to avert the possibility of a claim rejection. 

  • Provide valid and true documents and information during the application process

  • Inform the insurance company about the accident or mishap within 24 hours

  • Drive in the right state of body and mind

  • Carry your documents and driver’s licence with you at all times

  • Abide by the traffic and road safety rules and regulations

Frequently Asked Questions About Bajaj Allianz Bike Insurance Claim Settlement

How much time does Bajaj Allianz usually take to process a claim?

You can expect your Bajaj Allianz Bike Insurance claim to be settled within 2 weeks for initiating the claim. 

Can I claim bike insurance without an FIR?

No, you cannot claim any coverage or benefits from your Bajaj Allianz two-wheeler insurance without an FIR. This is a mandatory document that you must produce as part of the claim process. 

How many times can I claim bike insurance coverage?

There is no limit on the number of claims you can make through your Bajaj Allianz bike insurance. However, you must always consider not making many claims under a policy year since it can affect other related benefits as well. 

What are the documents required to claim bike insurance?

You could need the following documents during any Bajaj Allianz bike insurance claims:

1. Claim form

2. Policy papers/proof of insurance

3. Registration book

4. Driving Licence

5. Copy of FIR (in case of third-party damage, theft, disability, or a fatal accident)

6. Invoices, bills, or receipts from a garage after repairs (in case of reimbursement claims), etc.

What is Bajaj Allianz General Insurance’s claim settlement ratio?

Bajaj Allianz General Insurance’s CSR, as of March 2023, is 98.54%. 

Does Bajaj Allianz have a good claim settlement ratio?

A claim settlement ratio above 85% is considered good. With a claim settlement ratio of 98.54%, you can consider Bajaj Allianz General Insurance’s CSR as a good ratio. 

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