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Cashless Services | Up to 100% Compensation | No-claim Bonus
Last updated on: March 09, 2026
When you buy an insurance plan, one of the foremost selection criteria is the ease of filing a claim and a high claim settlement ratio. The Bajaj General bike insurance claim process is simple, paperless and can be done conveniently online through the app or website. Furthermore, the company has a high claim settlement ratio of 95.01%, thus making it the best choice of insurance provider for Lakhs of Indians.
It offers the option of cashless claims, in which you don’t need to pay anything from your own pocket. Otherwise, you can also get your bike repaired in any garage, pay for it and then have the approved amount reimbursed.
The Bajaj General Insurance Company Limited offers to you speedy and hassle-free claim settlement for your two-wheeler insurance. You can make claims in case of a road accident for repairs and replacements. You can also approach your insurer in case of your bike getting stolen. Moreover, if your Bajaj General bike insurance policy allows you to, you can also claim personal accident coverage through your policy.
Additionally, you can easily access their claim portal through their website. There, all you must do is provide basic personal details, information about your bike, details of the mishap or accident, and submit necessary documents. You will get regular claim status updates and a customer care base will be at your service 24/7. Moreover, this insurer’s claim settlement ratio, which is 98.54%, is a glaring proof of their trustworthiness.
Making a Bajaj General two-wheeler insurance claim is a very easy process, especially since it can be done online. Here’s what you need to do.
Step 1: Go to https://www.bajajallianz.com/claims/motor-insurance/claim-process.html
Step 2: Enter your mobile number and your vehicle’s engine and chassis number
Step 3: Give other details such as the date/time of the accident, location and description of the accident, kilometre reading, and vehicle inspection address.
Step 4: Note down the Claim Reference Number and claim status sent to you via SMS
Step 5: Transfer the bike to a garage independently or call on 1800-103-5858 for roadside assistance.
Step 6: Submit your policy documents to the garage and tally the costs to claim reimbursements. You can also take the vehicle to a network garage where cashless services can be arranged
Step 7: Provide the insurance company with an invoice for reimbursements
The reimbursements will be sent to your registered bank account up to the maximum coverage amount. If you are to get your bike repaired at a network garage, the insurer and the garage will settle the amount internally. If necessary, you will be asked to pay any costs overflowing beyond the coverage limit.
Step 1: File a written complaint with the police
Step 2: Call Bajaj General on 1800-103-5858 to let them know about your bike being stolen
Step 3: Request for a Non-traceable Report at the police station if your bike is not found within 90 days
You will soon receive the status of your claim on your registered mobile number.
When you make a claim from your Bajaj General bike insurance coverage, you are required to submit a set of necessary documents, be it for repairs or in the event of theft.
Complete and signed claim form
Proof of insurance
Tax Receipt
Registration book copy
Driving licence
Copy of FIR in case of third-party damage, disability or a fatal accident
Estimated cost of repairs from garage, in case of cashless services
Bills and receipts after repairs are done, in case of reimbursement
Claim form signed and filled by you
Original policy papers
Registration Book (original)
Details of previous insurance
Your bike’s keys
Service Booklet
Bike’s Warranty Card
FIR copy
Final investigation report
Letter from RTO acknowledging the theft and branding the bike as ‘no-use’
Forms 28, 29, and 30
Subrogation letter
NOC from your financier
Undated and blank ‘Vakalatnama’
Claim discharge voucher across a revenue stamp
There are times you might have to return empty handed after requesting coverage for bike damages from your insurer. In the case of Bajaj General bike insurance claims, the following could be reasons why your request could get rejected.
Misinterpretation of facts
Delay in reporting the mishap or accident
Registering a fraud claim
Unlicensed driving
Act of negligence
Driving under the influence
Here are the precautions you can take to avert the possibility of a claim rejection.
Provide valid and true documents and information during the application process
Inform the insurance company about the accident or mishap within 24 hours
Drive in the right state of body and mind
Carry your documents and driver’s licence with you at all times
Abide by the traffic and road safety rules and regulations
Reviewer
You can expect your Bajaj General Bike Insurance claim to be settled within 2 weeks for initiating the claim.
No, you cannot claim any coverage or benefits from your Bajaj General two-wheeler insurance without an FIR. This is a mandatory document that you must produce as part of the claim process.
There is no limit on the number of claims you can make through your Bajaj General bike insurance. However, you must always consider not making many claims under a policy year since it can affect other related benefits as well.
You could need the following documents during any Bajaj General bike insurance claims:
1. Claim form
2. Policy papers/proof of insurance
3. Registration book
4. Driving Licence
5. Copy of FIR (in case of third-party damage, theft, disability, or a fatal accident)
6. Invoices, bills, or receipts from a garage after repairs (in case of reimbursement claims), etc.
Bajaj General Insurance’s CSR, as of March 2023, is 98.54%.
A claim settlement ratio above 85% is considered good. With a claim settlement ratio of 98.54%, you can consider Bajaj General Insurance’s CSR as a good ratio.
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