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In the unfortunate event of an accident involving your insured bike, the process of claiming compensation from your insurance provider becomes crucial. This procedure, known as bike insurance claim settlement, involves several steps that need to be followed to effectively get the appropriate aid. Learn more about this in the following sections:

Types of Claim Settlement

When it comes to bike insurance claims, you can opt for either a cashless settlement or reimbursement, each with its own set of advantages.

  • Cashless Bike Insurance Claim
    If your insurer has an extensive network of garages, you can opt for a cashless claim. This allows you to get your two-wheeler repaired without upfront payment for servicing charges. However, it's essential to pay the chosen deductible at the time of policy purchase.

  • Reimbursement Bike Insurance Claim
    In situations where you prefer a specific garage not affiliated with your insurer, reimbursement claims come into play. Here, you pay the repair bill and later submit the necessary documents to your insurer. After review, the insurer reimburses the claimed amount, deducting the compulsory and voluntary deductible.

Documents Required For The Bike Insurance Claim

The success of your claim largely depends on the documentation you provide. Different scenarios require specific documents:

In case of Accidental Damages

  • Valid two-wheeler insurance policy

  • Copy of tax receipt and registration book

  • Copy of the police FIR

  • Driver’s licence at the time of the accident

  • Estimate amount of total repair from the network garage

  • Original payment receipt and repair invoice (mandatory for network garages)

  • Discharge Cum Satisfaction Voucher from the garage, signed by you

In Case of Two-wheeler Theft Claims

  • Duly filled claim forms

  • Original registration certificate

  • Original insurance policy document

  • Prior insurance policy details

  • Set of warranty card/keys/service booklet

  • Original police FIR

  • Letter of subrogation

  • Copy of the acknowledgement letter to the RTO

  • Forms 28, 29, and 30 duly signed

  • Form 35 duly signed by the lender (if purchased on loan)

  • Consent from the financier on agreed terms

  • NOC from the lender if claim amount to be paid by you

In Case of Third Party Claims

  • Copy of the police FIR

  • Original insurance policy document

  • Duly signed claims’ form

  • Copy of the driver’s licence

  • Copy of the vehicle’s registration certificate

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Two Wheeler Insurance Claim Settlement Ratio for FY 2023-24

To gauge the reliability of your insurer in settling claims, understanding the Claim Settlement Ratio (CSR) is crucial. For the fiscal year 2023-24, consider the CSR of some top insurance companies:


CSR for FY 2023-24

Bajaj Allianz General Insurance


SBI General Insurance


HDFC ERGO General Insurance


Acko General Insurance


Common Reasons for Claim Rejections

Understanding potential reasons for claim rejections is crucial to avoid pitfalls in the process:

  • Riding without a valid driver’s licence

  • Riding with an expired insurance policy

  • Providing false or incorrect information

  • Incident occurring outside the policy’s authorised geographical region

  • Accident under the influence of alcohol or drugs

  • Vehicle used for illegal activities

  • Accident due to policyholder’s carelessness

  • Repairing the bike without informing the insurer

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What is the Maximum Bike Accident Claim Amount in India?

There are four categories of accidental cover in the bike insurance policies in India:



Type of Coverage

Coverage Amount

Accidental Cover

Third Person

Third-Party bike insurance policy

Not  Limit

Personal Accidental Cover

Policyholder - driver

Third-Party bike insurance policy

Comprehensive bike insurance policy

Up to ₹15 Lakhs

Pillion Accidental Cover

Fellow passenger on the vehicle

Add-on facility in Third-Party bike insurance policy and

Comprehensive bike insurance policy

As per the terms and conditions of the bike insurance policy

Accidental Cover for paid employees

Paid driver or workmen

Add-on facility in Third-Party bike insurance policy and

Comprehensive bike insurance policy

As per the terms and conditions of the Workmen Compensation Act, of India

How to File for a Bike Accident Claim?

In case of a bike accident, follow these steps:

  • Note the vehicle registration number, time, and location.

  • File an FIR at the nearest police station.

  • Inform the insurance company promptly.

  • Fill out the claim form and attach mandatory documents.

  • The insurance company officer will verify and draft a survey report.

  • The insurance company will release the claim settlement amount based on the report.

How to File a Bike Accident Death Insurance Claim?

For accidental deaths, the nominee can file a claim by following these steps:

  • Complete legal formalities like obtaining a death certificate.

  • File an FIR at the nearest police station.

  • Inform the insurance company promptly.

  • Fill out the claim form and attach the required documents.

  • The insurance company officer will then verify the information and release the claim settlement amount.

How to Claim Insurance for Bike Theft?

To claim insurance for bike theft, adhere to these steps:

  • File an FIR at the nearest police station.

  • Inform the insurance company about the theft.

  • After 90 days, the police will issue a non-traceable report.

  • Fill out the claim form and attach necessary documents.

  • The insurance company will analyze the IDV and depreciation factors and release the claim amount.


Life is unpredictable, and mishaps can happen anytime. Preparation is key, and having comprehensive bike insurance provides the necessary coverage for unforeseen incidents.Bajaj Markets, with its array of insurance partners, offers diverse two-wheeler insurance options. Choose wisely and stay prepared for any eventuality.


How many times can I file bike insurance claims during the policy year?

There are no restrictions on the number of claims you can file during the policy term, up to the Insured Declared Value (IDV) of the plan.

Can I raise a two-wheeler insurance claim in case I take my vehicle to a non-network garage?

Yes, you can file a claim even if you choose a non-network garage. However, you must pay for the repair cost upfront and then raise a reimbursement claim.

Is it possible to repair your damaged bike first and then file for an insurance claim?

No, it is advisable to inform your insurer about the accident before repairing the vehicle.

Can I claim a lost two-wheeler?

Yes, you can claim for a lost two-wheeler by filing an FIR and informing your insurer.

What is the claim settlement ratio of Bajaj Allianz General Insurance?

The CSR of Bajaj Allianz General Insurance for FY 2023-24 is 98.54%.

Is it possible for me to make a bike insurance claim without having an FIR?

No, you cannot make a bike insurance claim without filing an FIR.

Am I eligible to make an insurance claim for scratches on my bike?

Yes, you can make an insurance claim for scratches on your bike.


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