Instant Claim Settlement | 24x7 Assistance | Cashless Service Across Garages
Cholamandalam MS General Insurance Company Limited offers motor insurance, health insurance, travel insurance, and home insurance plans along with insurance-related solutions. With three types of car insurance policies, it can provide you with a very smooth and hassle-free claim settlement process. Additionally, the Cholamandalam MS Motor Insurance claim settlement ratio, 96%, can support the fact that their claim settlements are prompt and fair.
Moreover, Cholamandalam MS Motor Insurance for Private Cars offers you 5 ways in which you can file a car insurance claim. You can choose to initiate your car insurance claim process through any of the methods listed below.
Website: www.cholainsurance.com
Toll-free number: 1800-208-5544
Chatbot: Joshu (www.cholainsurance.com)
Offline: File a claim directly at a network garage
App: Chola MS
Here are the documents that you could be asked for during the car insurance claim process of your Cholamandalam MS car insurance.
A signed and duly filled claim form
Registration Certificate (copy)
FIR copy (in case of an unfortunate demise, injury, or theft)
Hospital bills (in case of hospitalisation)
Driver’s licence (copy)
Insurance policy documents (copies)
Estimate papers or bills for repairs/replacements (original), etc.
Should you file a claim and find that your request was rejected, you might feel crestfallen. Thus, it is crucial that you practise every measure that helps you avoid this situation entirely. Keeping that in mind, here are a few precautions that can help you avoid claim rejection.
If you have a second-hand car, ensure that you request the previous owner to transfer the insurance ownership to you within one month of sale/purchase
Ensure that the documents, certificates, and information that you submit for your claim are true and valid
In case of theft or a third-party accident where injuries or an accidental demise has occurred, do not forget to get an FIR lodged
Do not drive with an invalid licence or without a licence
Any act of negligence can cause you to lose your right to file a claim, and hence, stay vigilant and disciplined on-the-road
Offer the most honest and candid details in the claim form and do not miss out on any detail when explaining the incident to the insurer
Cholamandalam MS General Insurance Company Limited (A Joint Venture between Murugappa Group & Mitsui Sumitomo Insurance Company Ltd., Japan)
Regd. Office: Dare House, No.2, II Floor, N.S.C Bose Road, Parrys, Chennai, TN - 600 001. India. Trade logo displayed above belongs to “CHOLAMANDALAM FINANCIAL HOLDINGS LIMITED’ and Mitsui Sumitomo Insurance Company Limited and used by Chola MS under license.
Toll-free No. Motor Insurance: 1800 208 5544, Health & Other Insurance: 1800 208 9100, SMS: ‘CHOLA’ to 56677, Whatsapp: 7305234433 |www.cholainsurance.com.
For more details on risk factors, terms, conditions and exclusion please read sales brochure carefully before concluding a sale.
Bajaj Finserv Direct Limited is a registered corporate agent of Cholamandalam MS General Insurance Company Ltd. For Bajaj Finserv Direct Limited, IRDAI Registration Number CA0551.
The Chola MS motor insurance claim settlement ratio is 96%.
You can check your claim status on the Cholamandalam MS Car Insurance website (https://customerclaims.cholainsurance.com/). Their customer care services are also open to offering you information regarding your claim status (1800-208-5544). You can also send an SMS to them to track your claim (SMS ‘CHOLA’ to 56677).
Through your Cholamandalam MS Car Insurance plan, you can file a cashless or reimbursement claim. Here are the five ways in which you can initiate the car insurance claim process.
Claim intimation toll-free number: 1800-208-5544
Website: www.cholainsurance.com
App: Chola MS
Chatbot: Joshu
Offline: File a claim directly at a network garage
It is very important for you to have a valid driver’s licence with you at all times. Moreover, this stands true in case of claims as well. If you were in an accident without a valid licence with you, any claims associated with that incident could be rejected. However, this depends entirely upon the insurance company.
You can use a formula to calculate the Cholamandalam motor insurance claim settlement ratio or any insurance company’s CSR.
CSR = (total number of claims settled in a particular year / total number of claims filed in that year) x 100