How to Make an Accident Insurance Claim

Here are the steps you can follow to make an accident insurance claim:

  • In case you are involved in an accident and your car gets damaged, the first thing you need to do is register an insurance claim.

  • You can register the claim online through the claim form available on your insurance

  • provider’s official website.

  • Next, you have to file an FIR at the nearest police station about the accident, which you will need for your insurance claim.

  • Then depending on whether your insurer provides a cashless or reimbursement claim, you can proceed with the claim process by submitting your documents. 


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How to Make a Car Insurance Accident Claim| Finserv MARKETS

How to Make a Car Insurance Accident Claim?

27 Sept 2021

Car Insurance Accident Claim

Car insurance coverage proves to be a blessing, especially when you face uninvited accidental damages. All you must do is inform your insurance provider and register the claim to get compensation for the loss. However, such insurance claims usually have to be reported within a stipulated time. Thus, it is crucial to intimate your insurer at the earliest for a hassle-free claim settlement process. So, in this section let’s understand how to claim car insurance after an accident.

Steps to Follow When Making Insurance Claim After an Accident

You can follow the below-given procedure to know the method for claiming insurance after a car accident:


  • Intimate Your Insurance Provider

Inform your insurer about the incident as soon as possible. It is recommended to provide accurate details regarding the accident and avoid withholding any information as it may lead to last-minute claim issues.


  •  File an FIR

The next step is to contact the nearest police station and file an FIR in the event of a major accident. But in case of minor damages such as dents or scratches, an FIR is not required. A First Information Report (FIR) must be filed for third-party accidents or physical injury.


  • Take Photographs as Proof

For accidental claims, it is recommended to take pictures of the place where the incident took place. Ensure you also capture photos of the damage incurred to your vehicle and any physical injuries sustained. This can act as proof while raising your car insurance accident claim to get the right compensation amount.


  • Submit Documents

To initiate the claim process, you need to submit certain documents such as the registration certificate, copy of FIR, driving licence, etc. Send the required documents along with the claim settlement form to your insurance provider for a speedy process.


  • Get Your Vehicle Repaired

Finally, you can take your car to the nearest network garage to get it repaired and serviced. You can also opt for a reimbursement claim and take your vehicle to a preferred garage. A surveyor appointed by the insurance provider shall inspect the loss incurred and send a report to the company. On receiving approval from the insurer, the garage will begin repairing your car.

In case of a cashless claim, the bill shall be directly settled but for a reimbursement claim, the insurer will compensate you.

Documents Required to Make a Car Insurance Accident Claim

Keep the following documents handy while claiming insurance after a car accident:


  • Claim settlement form

  • Copy of car insurance policy

  • Registration certificate of your car

  • Valid driving licence

  • Original repair invoice, bills, etc.

  • Copy of FIR, if applicable

  • Medical bills in case of physical injury

Types of Car Insurance Claim

There are two types of car insurance claims that you can make in the event of an accident:


  • Third-Party Car Insurance Claim

In case a third party has caused damage or loss to your vehicle or property, you can raise a third-party insurance claim. By noting down the details of the third party’s insurer, you can claim the damage expenses.


Though there is no limit on the compensation for injury or death of the victim, the cover for third party damages is capped at ₹7.5 lakh. The case will then be sent to the Motor Accident Claims Tribunal to determine the compensation amount.


If you have caused damage to a third party’s vehicle, your insurance provider shall compensate for the loss incurred by the victim.


  • Own Damage Car Insurance Claim

In the event of an unfortunate accident, you can file a claim to cover the damages incurred by your own vehicle. However, you must possess a comprehensive insurance plan to cover your own damage. Your insurance provider shall inspect the loss and offer compensation for the repair and servicing of your car. Thus, you can financially secure your vehicle from any untoward incidents.

To Conclude!

To safeguard yourself from any such unforeseen accidents, it is crucial to have the right comprehensive car insurance policy. Even if you diligently practise road safety regulations, the chances of mishaps and other risks cannot be avoided.


So, don’t put it off any longer and head over to Finserv MARKETS to purchase a car insurance plan. With the cashless facility, speedy claim settlements and various add-on covers, financially secure your prized possession from future mishaps.

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Which documents are required for an accident insurance claim?

These are some of the documents needed to make an accident insurance claim:

  • Duly filled insurance claim form

  • FIR of the accident

  • Your insurance policy papers

  • Bills and receipts of the repairs

Can we claim insurance for car dents?

Yes, you can claim insurance for dents. However, it is advisable to get small damages like dents and scratches repaired on your own and make claims for only heavy damages to your car.

Is it better to pay out of pocket or claim insurance?

If the extent of damage is minimal, you can pay for the damages on your own. If the damage is significant, you should make an insurance claim.

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