AU Small Finance Bank Credit Card Application Status

AU Small Finance Bank gives you a host of financial benefits with its credit card. From exciting rewards and cashback offers to easy credit access, these credit cards provide several advantages.

 

If you have applied for an AU Small Finance Bank credit card, keeping track of your application status is simple and hassle-free. AU Small Finance Bank offers both online and offline methods to help you stay updated on your credit card application.

AU Small Finance Bank follows a standard process before approving your credit card application. The verification process takes some time, and hence, it is important to keep a track of your application status during this period. 

 

Waiting for approval until the card gets sanctioned can feel overwhelming sometimes. Hence, the AU Small Finance Bank provides both online and offline methods to keep applicants like you informed about the status of your application and track your progress as per your convenience. 

You can check the status of your application for AU Small Finance Bank credit card online through the bank’s official website and its Chatbot AURO.

 

Here’s how:

1. Visit the AU Small Finance Bank credit card page (https://www.aubank.in/personal-banking/credit-cards)

2. At the bottom of the page, just beside the ‘Apply Now” tab, locate ‘Click here to check status’ and tap on it

3. You will be redirected to the status page https://cconboarding.aubank.in/application_status/#/status-check page

4. Fill your details in the ‘Track your application’ form, that includes your ‘Lead ID’ and ‘PAN number’

5. Click on the ‘Search’ tab and view your application status

 

Note: A Lead ID is an unique identification number associated with a customer's application. It should not be mistaken with your customer ID. A Lead ID is primarily used during the application process to track the status and progress of that specific application.

 

You can also use the bank’s official Chatbot AURO to check the status of your application.

 

Here’s how:

1. Click on the Chatbot

2. Select ‘Cards’

3. Select ‘Credit Card Services’

4. Choose ‘SR Status Service’

5. Enter the ‘Service Request ID’ (Example: 0123456)

6. Follow the instructions as prompted further

For those who prefer an offline approach, AU Small Finance Bank provides various methods.

 

1. Customer Service

Call AU Small Finance Bank’s customer service helpline and provide your application reference number for status updates

 

Here are the different modes of communication:

• Call toll free number - 1800 1200 1200

• WhatsApp customer support - +91 8383838399

• Email ID- customercare@aubank.in

   

2. Branch Visit

Visit the nearest AU Small Finance Bank branch and speak with a customer service representative who can assist with your application status.

When you check your AU Small Finance Bank credit card application status, you may get any of the following results:

 

1.Processing

The application is still under review, with AU Small Finance Bank assessing your eligibility

 

2.Approved  

Your application has been approved, and your credit card will be dispatched shortly

 

3.Rejected

Your application was not accepted, possibly due to credit history or any other unfulfilled eligibility criteria

 

4.On Hold

The application has missing details or discrepancies. Contact AU Small Finance Bank to resolve these issues.