AU Small Finance Bank Credit Card’s Statement

Some of the crucial things to look out for in your statement include:

• Bill Payments and Transfer Details

Your statement provides a list of all transactions from the past month, separating domestic and international ones. Each entry includes the date, description, and amount.

• Dates

Check the due date mentioned in the statement and ensure payment is made before this date to avoid penalties. Reviewing the statement date will help estimate the next statement period, allowing better budget planning. 

• Due Amount

Two primary due amounts will be listed – the total payable amount and the minimum due. Paying the total due amount before the due date prevents additional charges. Choosing to pay the minimum due helps avoid late payment charges, but interest will be applied to the remaining outstanding balance. 

• Credit Limit

Review the available and spent credit limit to determine the amount that can be used in the next month. This also helps in managing the credit utilisation ratio effectively. 

 

Additional details to review include reward points, account summary offers, and any important information provided in the statement.

The bank will send your credit card statement on your email ID or phone number registered with your account. The statement will include a downloadable link, allowing you to access it easily.

 

You can also check your statement online at any time through net banking or the mobile app:

• Through Net Banking

You can check your credit card statement anytime using the bank’s Internet banking portal. Simply log in and follow these steps:

1. Navigate to the section for managing credit cards

2. Select the option to view your credit card statement

3. Check the details, including any outstanding balance or unbilled transactions.

• Through the App

The AU Small Finance Bank’s mobile application provides an easy way to review your credit card details. Note that Internet banking access is required. Follow these steps: 

1. Log in to your account

2. Go to the credit card section 

3. Select your credit card to get the statement

4. View details such as balance transfer, bill payments, and due date

Here are a few reasons why it is important to stay updated on your card statement:  

• Timely Payments: Helps you avoid late fees by keeping track of dues   

• Safety: Keeps you aware of any suspicious or fraudulent transactions

• Better planning: Knowing your credit limit helps you manage future expenses

AU Small Finance Bank provides a strong customer care service to ensure your convenience. Access your AU Small Finance Bank credit card statement through the following offline methods:

Customer Care

You can call customer care or email them to request your statement and receive a prompt response from the issuer:

• Call the toll-free number 1800 1200 1500 or the non-toll-free number 0141-7141100 to speak with a bank representative and address your request.

• Send an email to creditcard.support@aubank.in

Missed Call Service

Access your AU Small Finance Bank credit card statement with their missed call service. The service is available 24/7, and it does not need any internet connection. You will not get the whole statement, but you can get details about your last 5 transactions and account balance quickly. 

• To check your account balance, give a missed call on 1800 120 2586

• To check the last 5 transactions*, give a missed call on 1800 121 2586

 

*This service will work only if one account is linked to the registered mobile number.

Visit the Branch

You can get the statement offline by visiting the nearest branch. Follow these steps to locate one:

1. Open the bank’s home page

2. Click on the ‘Locate Us’ page in the upper-right corner

3. Enter the type of office, state, and office

4. The branches near you will appear on the map below it