Screen Replacement | Coverage for mobile repairs | Buy Mobile Insurance at just Rs.649/year Buy Now

What Is Mobile Insurance?

Mobile Insurance is a protector to your finances and your smartphone. Not only can this pocket insurance plan offer you device replacement/repair coverage, it can also offer you extra perks such as a Zee5 and Gaana Plus annual subscription. You can purchase Mobile Insurance, by the CPP Group India, on Bajaj Markets at a starting premium price of just ₹649/year.

Plan Details

Here are the major plan details you should know about before you purchase the Mobile Insurance plan. You will find two variations of this plan which you can choose from depending on your preference.

CPP Fonesafe Mobile Insurance

Let’s take a look at the details of this particular variation of the Mobile Insurance plan.

  • Covers replacement costs up to 100% base value (before applying cashback, coupons, depreciation, etc.)

  • Coverage allows a maximum number of 2 claims

  • Can be purchased within 60 days of the mobile’s date of purchase 

Value of Handset

Membership Price

₹6,000 to ₹10,000

₹1,212

₹10,000 to ₹12,000

₹1,612

₹12,000 to ₹20,000

₹2,137

₹20,000 to ₹30,000

₹2,787

₹30,000 to ₹40,000

₹3,812

₹40,000 to ₹50,000

₹4,912

₹50,000 to ₹70,000

₹5,612

₹70,000 and above

₹6,912

CPP Fonesafe Lite Mobile Insurance

Now, let’s give the CPP Fonesafe Lite plan a go. 

  • Covers display repairs/replacements 

  • Can be purchased within 60 days of your mobile phone’s billing date

Value of Handset

Membership Price

₹6,000 to ₹10,000

₹649

₹10,000 to ₹12,000

₹899

₹12,000 to ₹20,000

₹1,099

₹20,000 to ₹30,000

₹1,499

₹30,000 to ₹40,000

₹1,999

₹40,000 to ₹50,000

₹2,599

₹50,000 to ₹70,000

₹2,999

₹70,000 and above

₹3,599

Key Features

Here are the key features of this mobile phone insurance plan.

F-secure Device Security

  • Remote data wipeout

  • Anti-malware and antivirus protection

  • Protection against fraudulent websites

  • SIM card blocking facilities

  • Remote locating through GPS

  • Scream alarm

  • IMEI registration

  • SIM card changing services

  • Auto-scan of downloaded applications

  • Free delivery after replacement within 24 hours (select cities only)

Gaana Plus Annual Subscription

  • Download songs

  • Access to 30 million regional, national, and international songs

  • Ad-free music

Zee5 Annual Subscription

  • Access to 90+ TV channels

  • Watch 80+ original shows and 3,000+ movies

  • Entertainment in 12 Indian languages

  • Log-in limit up to 5 devices

  • 1,00,000+ hours of content

Inclusions and Exclusions of the Mobile Insurance Plan

Here is what’s covered under this pocket insurance plan.

Inclusions

CPP Fonesafe Mobile Insurance

CPP Fonesafe Lite Mobile Insurance

Accidental damage to handset

Accidental damage to the mobile screen

Accidental damage to the mobile screen

Breakdown cover

Liquid damage

ZEE All-Access Annual subscription

Gaana Plus subscription

F-Secure antivirus and malware protection

Zee5 All-Access Annual subscription

Maximum sum insured as per handset’s value

F-Secure antivirus and malware protection

Up to 2 claims per year

Maximum sum insured as per handset’s value

Maximum claim amount up to 100% of the handset’s value

Up to 2 claims per year

Temporary smartphone replacement service

Temporary Smartphone replacement service

 

Additionally, here’s a comprehensive list of brands covered under this plan.

  • Samsung 

  • Lenovo

  • Motorola

  • Oppo

  • Huawei

  • Apple iPhone

  • Microsoft

  • Asus

  • OnePlus

  • Google 

  • Redmi

  • Nokia

  • LG

  • Micromax

  • Gionee

  • vivo

  • realme

  • Honor 

Here’s everything that is not covered under the Mobile Insurance plan.

Exclusions

CPP Fonesafe Mobile Insurance

CPP Fonesafe Lite Mobile Insurance

Breakdown cover

Accidental damage to the handset

Damage due to pollution

Liquid damage

 

Gaana Plus subscription

Damage due to pollution

*The inclusions and exclusions will be addressed in detail in the policy document of this pocket insurance plan. Please read this document carefully before purchasing this product.

How to File a Claim?

You file a claim by contacting the insurer through the following channels of communication.

  • Email Address: feedback@cppindia.com

  • Toll-free Number: 1800-419-4000

  • Mailing Address: CPP Assistance Services Pvt. Ltd., PO Box No. 826, Kalkaji Post Office, New Delhi-110019

Documents Required for the Claim Process

Given below is a list of documents you may need during the course of your claim. 

  • Duly filled and signed claim form including details about the damage/loss and estimated claim amount

  • Supporting documents to establish the damage or loss (only if necessary)

  • First Information Report (FIR) in case of theft

  • Invoices, receipts, or bills

 

*Please note that additional documents could be required depending on your subjective case. The list of documents listed above provide only a general overview of the documentation process.

Customer Care Details

If you’d like to get in touch with Bajaj Markets, you can write to us on insuranceconnect@bajajfinservmarkets.in!


Frequently Asked Questions About Mobile Insurance

How does the Mobile Screen Insurance plan work?

Repairing or replacing mobile screens can be expensive and can cause financial strain. With a mobile insurance plan like this, you will get coverage of up to 100% of the phone’s value. You can raise a claim for reimbursement to the customer service team within 24 hours to enjoy the benefits of this plan.

What is the validity of Mobile Screen Insurance?

This mobile phone insurance policy is valid for a tenure of 1 year.

Does mobile insurance cover damage to the internal circuits of the phone?

Yes, mobile insurance protects your mobile phone against such dangers and damages.

Is there any limit to the number of claims I can make?

This entirely depends on the mobile insurance company from where you are taking your insurance. Most companies allow only one-time settlement per policy terms; on the other hand, some of them allow more than one claim policy. You should always check the terms and conditions of your mobile phone insurance before purchasing.

Can I check the status of my claim?

Yes, you can check your mobile insurance claim status by visiting the website of the insurer from whom you purchased your mobile insurance policy. You have to fill in some required details to get your claim status.

Does mobile insurance cover damage to the internal circuits of the phone?

Yes, mobile insurance protects your mobile phone against such dangers and damages.

Is there any limit to the number of claims I can make?

This entirely depends on the mobile insurance company from where you are taking your insurance. Most companies allow only one-time settlement per policy terms; on the other hand, some of them allow more than one claim policy. You should always check the terms and conditions of your mobile phone insurance before purchasing.

Can I check the status of my claim?

Yes, you can check your mobile insurance claim status by visiting the website of the insurer from whom you purchased your mobile insurance policy. You have to fill in some required details to get your claim status.

How much time does it take to provide the claim amount?

You will get the settlement amount of your mobile insurance plan within 15 to 30 days if all the required details are filled in properly.

How do I activate the mobile insurance plan?

You can activate your mobile insurance plan by filling out the online application form and paying the premium amount for your chosen plan. You can make payments by any method like a credit/debit card, UPI, PhonePe, etc.

Home
active_tab
Loan Offer
active_tab
Download App
active_tab
CIBIL Score
active_tab