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The FASTag service introduced in India offers users the ability to make cashless toll payments from the customer’s linked bank account. This electronic toll payment service works on Radio Frequency technology. There are around 22 banks in India that have partnered with the National Highway Authority of India to ensure smooth and seamless FASTag services.


Of these 22 banks, ICICI Bank is one of them. If you are an ICICI account holder you can begin your ICICI FASTag registration process effortlessly.


To apply for a FASTag, continue reading the blog below.

How to Buy an ICICI FASTag?

There are two ways to apply for an ICICI FASTag - online and offline. The customer can choose either medium based on their preferences.

Online Process

Follow the steps below to apply for your FASTag -

  • Go to the homepage of the ICICI official portal

  • In the search bar, type “FASTag”

  • Tap on ‘Apply Now’ in the FASTag section

  • Enter your details like name, address, contact details, date of birth and email address

  • Submit the details along with supporting documents

  • Click on ‘Continue’

  • You will be redirected to a new page where you have to tap on ‘Confirm Application.’

  • Pay the charges corresponding to your vehicle type

  • After your application is reviewed and accepted, your FASTag will be dispatched to your registered address

Offline Process

You can also procure an ICICI FASTag through any one of the below mentioned offline mediums -

  • SMS -

Send a SMS to 5676766 inquiring about the FASTag application process. A representative will contact you within 2 working days and guide you through the process.

  • Call -

For any inquiries regarding the FASTag registration process; reach out to customer care on the ICICI FASTag toll-free number 1800-2100-104 or 1860-2670-10. A representative will guide you through the process.

  • Bank Branch/POS Location-

You can also purchase a FASTag by visiting either the nearest ICICI Bank branch or the NETC booths. You will have to provide the relevant details and documents. Ensure that your vehicle registration and KYC documents are kept handy. After the details and documents are verified, you will be allotted a FASTag.

ICICI FASTag Fees and Charges

Here is a detailed list of all charges across various vehicle categories -

Vehicle Type

Tag Class

Security Deposit (Rs.)

Threshold Amount (Rs.)

Tag Colour






Mini Bus/ Light Commercial Vehicle





Tata Ace/Similar Mini Light Commercial Vehicle





Bus (3-Axle)





Bus/Lorry (2-Axle)





Truck (3-Axle)





Truck (7-Axle and above)





Tractor/ Tractor with Trailer/ Truck





Earth Movers/Heavy Construction Machinery





Documents Required for ICICI FASTags Application

Here is a list of all the documents you need to submit at the time of application -

  • Vehicle Registration Certificate

  • KYC documents -address and identity proof

  • Car owner’s photograph

How to Recharge your ICICI FASTag using the Bajaj Markets App?

For quick and easy ICICI FASTag recharge online, use the Bajaj Markets App. The Bajaj Markets App offers quality services and amazing offers on every transaction. Follow the steps below to begin the recharge process -

  • Open the Bajaj Markets App

  • Head to the Bill Payment Section

  • Select FASTag Services


  • Select ICICI from the available FASTag services

  • Enter the vehicle number and recharge amount

  • Initiate the ICICI FASTag payment using any one of the available modes of payment

  • If you choose the UPI payment mode on the Bajaj Markets app, you will be asked to enter your UPI PIN. The transaction will be processed after entering your PIN

  • On successful completion, you will receive a transaction receipt

Alternatively, scan the QR code below to directly reach the FASTag payment section on the Bajaj Markets app

  ICICI Bank Website

  • Visit the official ICICI Bank website

  • Login using your credentials

  • From the drop-down menu, choose ‘Payment Recharge Account’

  • Choose the online payment mode according to your preference

  • Compete the payment process

Read More

How to Check your ICICI FASTag Balance

Follow the steps below to check your FASTag balance-

ICICI Bank Website or App

  • Visit the official ICICI Bank Website or App

  • Navigate to the ‘FASTag services’ section

  • Log in to your account using your credentials

  • After logging in, you will be redirected to the FASTag account window where you can check your FASTag balance

FASTag Website or App

  • Visit the official FASTag portal or download the ‘My FASTag App’ available on Google Play Store as well as the App Store

  • Now, log into your ICICI FASTag account using your credentials

  • After logging in, you will be able to check your FASTag balance

ICICI FASTag Customer Care

You can contact the customer care centre on their toll-free number :1800-2100-104. An executive will help you resolve the issue and guide you through the process.


FASTag services have allowed individuals the freedom of a “no-contact journey” on the National Highways during the pandemic. You can recharge your ICICI FASTag account effortlessly using the Bajaj Markets app and enjoy cashbacks and discounts.


How can I regenerate my ICICI FASTag password?

To regenerate your password, visit the ICICI customer web page and click on ‘Forgot Password’. After following the steps, a SMS with your new login password will be sent to your registered mobile number. Alternatively, you contact customer care on 1860-267-0104.

Which application can I use to log in to my ICICI FASTag account?

You will have to use the ICICI Bank Pockets App to access your account.

What do I do if my ICICI FASTag malfunctions at a toll plaza?

If your FASTag is not working even though it has sufficient balance, pay the toll charge in cash for the time being. Then call 033 and file a complaint regarding the issue. 033 is a centralised centre’s number set up by NHAI to look into such issues.

How do I add another vehicle to my existing ICICI FASTag?

To add a vehicle, visit the ICICI customer web page and raise a ticket under the registration option. Upload a copy of the vehicle registration certificate. The vehicle number will be added within 1-2 working days.

How can I retrieve my ICICI FASTag customer ID?

Your customer ID is generally sent to your registered mobile number via SMS. In case you did not receive it, contact the customer care centre on their toll-free number: 1800-2100-104 or their chargeable number: 1860-2670-104.

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