Customer care is an important part of running a business and Bajaj Allianz, with its customer-first approach, understands the importance of bringing the best to the table when it comes to customer satisfaction. The claim settlement process of Bajaj Allianz health insurance plans is painless and hassle-free. With a huge network of hospitals in its list of partnered healthcare centres, Bajaj Allianz General Insurance takes care of health insurance claims with easy reimbursement and cashless treatment at any network hospital in India. Moreover, with an impressive claim settlement ratio of 98%, the company highlights its commitment to serving its customers better.
Filing claims was never so simple. Just follow these steps and you’re done!
The insurer will transfer the claim amount to your bank account once the claim is processed. You can visit the Bajaj MARKETS website to check your claim status online.
A pioneer in cashless claim settlement, the Bajaj Allianz General Insurance works toward making this process better. With cashless treatments across the empanelled hospitals, you get treated for a particular illness without paying a single penny of the medical bills. With over 6,500 network hospitals of Bajaj Allianz Health Insurance in the country, this process becomes even easier.
Here’s how you can file a cashless claim:
Find the nearest Bajaj Allianz network hospital in your city where you want to get treated.
Inform the insurer regarding your hospitalisation.
Carry your identity proof and your Bajaj Allianz cashless card while visiting the hospital.
Fill the pre-authorisation request form available at the hospital desk and submit it to the hospital.
The hospital will then send the pre-authorisation request form to Bajaj Allianz-HAT (Pune) for verification.
The insurer will review your application and convey the claim decision to the hospital.
On approval, the hospital will begin the cashless treatment.
While cashless claims come with the ease of getting your treatments done without paying for the hospital bills out of pocket, you can also choose to get your treatment done at your cost and get the amount reimbursed later against your health insurance policy.
These are the steps you will need to follow for the Bajaj Allianz health insurance claim process:
Submit all original hospitalisation-related documents to the insurer.
Bajaj Allianz General Insurance will then complete the verification, for which other documents may be required.
The insurer then takes the process forward.
Once your claim is approved, the customary verification is initiated, post which the team releases the payment.
Here are the steps you can follow to check your Bajaj Allianz health insurance claim status:
Visit the official Bajaj Allianz General Insurance website.
On the website, visit the ‘Support’ section.
Click on ‘Policy Tracker’.
Submit all the details and documents required.
Your online Bajaj Allianz health insurance claim status will be displayed on the screen.
In case you want to check the status of your claim offline, you can contact the Bajaj Allianz customer care team or visit their office in person.
With a health insurance claim settlement ratio of 98% and the option for lifelong insurance renewals, Bajaj Allianz can be an excellent choice when buying health insurance.
Apart from understanding the process, it is also very important to note why your claims on your health insurance policy may get rejected. This way, you can prevent the rejection of your claim and make full use of your insurance coverage. Here are a few reasons why your claims may get rejected:
In case the treatment cost exceeds the sum insured amount you are entitled to, your claims may get rejected.
In case the claim is made for a treatment that is not covered under the plan, your claim request is rejected.
If any incorrect or false information is provided during claim intimation, the claim is held invalid and is rejected.
If you file a claim after your policy has lapsed, the claims stand null. This further reinstates the importance of renewing your health insurance on time.
In case you file a claim for the expenses incurred for the treatment of a disease within the waiting period, your claim could be denied.
You can get in touch with the Bajaj MARKETS team, should you need any help with your Bajaj Allianz health insurance plan:
You can call us on 020-66399444. Our executive will be at your service from Monday to Saturday - 10 am to 6 pm.
You can write to us at email@example.com.
You can also login to our Customer Portal at https://www.bajajfinservmarkets.in/cust/#/.
Download the Bajaj MARKETS App, so you can easily manage your account and track your applications - anytime, anywhere!
Here’s how you can connect with the Bajaj Allianz Health Insurance customer care in case you need any assistance regarding the product:
Contact the executives at the call centre on 1800 209 5858 (main toll-free number) or their dedicated health toll-free number 1800 103 2529.
Send an email to firstname.lastname@example.org.
Contact the customer care representative at any Bajaj Allianz General Insurance branch.
Visit the website- https://general.bajajallianz.com/BagicHCM/cstprtl/getCustDtls.do.
Download the Caringly Yours App on the App Store/Play Store.
Here’s how you can connect with the Bajaj Allianz health insurance team, in case you need any assistance regarding the product.
A claim settlement ratio (CSR) helps understand the percentage of claims an insurer has settled during a financial year. It is the percentage of insurance claims settled by an insurer with regards to the total number of claims received.
You can check your health insurance claim status on the ‘Support’ section of the Bajaj Allianz website.
You can call on the dedicated health toll-free number 1800 103 2529 for any claim-related queries.
You can contact Bajaj MARKETS at email@example.com.
You can contact Bajaj Allianz support by email at firstname.lastname@example.org.
Yes, you can buy Bajaj Allianz Health Insurance on Bajaj MARKETS.
The claim settlement ratio of Bajaj Allianz health insurance is 98%.
My decision of getting a Bajaj health plan was great! When my hospitalization costs were to be taken care of, the plan acted as a great friend to me. Further, wiith quick and hassle-free claims, I had nothing to worry about.
The customer support team at Finserv MARKETS was at great help to me when i had to get claim my Bajaj Allianz Health Insurance. The executive helped me through the process, very nicely.
Purchasing the Bajaj Allianz individual health insurance plan was very easy. And, so was the its claim process. Quick assistance and easy process made it very convenient.
During my recent hospitalization for a surgery, I experienced the quick and hassle-free claim settlement process of the Bajaj Allianz individual health insurance policy.