Overview

Gadgets like laptops, smartphones, mobile screens, and tablets are often prone to damage. While you spend a handful amount to get these valuables, it remains critical to keep them safe. Moreover, financial coverage further helps take care of any risks that could follow. This is why Finserv MARKETS brings to you Fonesafe Lite, which provides comprehensive financial support against damage to your phone’s display. This plan include value-added services along with complimentary Mobile Screen protection. It also has additional benefits like F-Secure Mobile Security and a yearly subscription to  ZEE5.

Features & Benefits

  • Complimentary Cover

    The Fonesafe Lite comes along with a complimentary Mobile Screen cover that covers damages to the display screen for a maximum of 2 instances of screen damage.

  • Add-on Benefits

    It includes F-Secure Device Security that comes with antivirus and fraudulent website protection. Also, you get a free annual subscription to ZEE5.

What's Covered?

  • Repair & Replacement

    This plan covers the repair and replacement costs from unexpected electrical and mechanical breakdowns.

  • Antivirus & Malware Protection

    It includes F-secure antivirus and malware protection along with an annual subscription to ZEE5. It also has 2 claims allowed during the year of membership and a mobile screen claim for accidental damage. The CPP Mobile Protect has a maximum of 100% claim of handset/invoice value.

What is not covered?

This plan also does not cover damage due to the effects of pollution and contamination. Besides, accidental damage to the handset and liquid damage to mobile screens are also not covered under this plan

How to Apply for the CPP Fonesafe Lite?

Applying for the CPP Fonesafe Lite is simple and hassle-free.

  • Visit Finserv MARKETS

    Visit our website and go to the Pocket Insurance and VAS products page

  • Select Product

    Select CPP Fonesafe Lite and click on Buy Now

  • Fill Details

    Fill out the full details required in the online application form

  • Make your payment

    Once the application is complete, make the premium payment and you’re good to go now

Claim Process

 

It’s best to raise a claim within 24 hours of damage. Contact the customer experience team in either of the following ways:

 

You can call at the following numbers:

Toll-free: 1800-419-4000

Local: 6000-4000 (Prefix STD code)

 

You can mail it to the following address:

CPP Assistance Services Pvt. Ltd.

PO Box No. 836,

Kalkaji Post Office

New Delhi - 110019

 

 

Documents required for the claim: 

To begin the process of your claim, you will be required to submit certain documents. Ensure to submit the following documents:

  1. Your signed claim form that includes details about the damage and the claim amount
  2. Invoices and other supporting bills
  3. Other documents depending on the nature of the claim.

 

Manage your queries related to CPP Fonesafe Lite here

  • ✔️Will I get a refund if I cancel CPP Fonesafe Lite?

    The refund amount varies based on when you cancel your plan. If you cancel the plan before 30 days, Rs. 100 will be deducted and the remaining amount will be refunded. However, no refund will be provided after 30 days.

  • ✔️Which smartphone brands are covered in the Mobile Protection plan?

    The Mobile Protection plan covers the following brands:

    ●        Samsung

    ●        Apple iPhone

    ●        OnePlus

    ●        Xiaomi

    ●        Vivo

    ●        LG

    ●        Oppo

    ●        Motorola

    ●        Nokia

    ●        Google

    ●        Honor

    ●        Realme

    ●        Huawei

    ●        Lenovo

    ●        Microsoft

    ●        Gionee

    ●        Asus

     

  • ✔️In which cases are deductibles and depreciation applicable?

    In the case of repair cases, only deductibles are applicable but not depreciation. However, in cases of a total loss, depreciation is applicable but no deductibles.

     

     

     

  • ✔️Is a standard deductible mandatory?

    Depending on the cost of the handset, a standard deductible is applicable for each claim.