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FASTag is an online toll payment system used to levy toll charges in India. RFID or Radio-Frequency IDentification is used in this system. When you pass through a toll plaza, you don’t have to wait in line. The toll plaza employees will read the tag and deduct the charge applicable.

How to Check FASTag Balance?

After registering for FASTag, you can check your FASTag balance in a variety of ways, including online, SMS, customer service call, mobile app, and more. Each approach consists of only a few simple steps.


How to Check FASTag Balance Through SMS

An SMS is sent to your registered mobile number every time you cross a toll plaza. It's definitely the most convenient way to do a FASTag balance check.

  1. Go to your phone's SMS inbox and enter the registered number.

  2. Look for a notice about the deduction.


How to Check FASTag Balance Online

You may do your FASTag balance check online through the official FASTag webpage. Furthermore, NHAI offers 31 affiliated banks, e-wallets, and other agencies via which you can do FASTag recharge online and also track your account balance.

  1. Go to the website of your tag issuer bank, agency, or mobile wallet to access the FASTag portal.

  2. Log in to the FASTag site using your credentials.

  3. To check FASTag balance details, click on the 'View Balance' button.


How to Check FASTag Balance Through eMail

When a toll fee is debited from the FASTag wallet, NHAI will send an email to your registered ID, similar to how SMS works.

  1. Go to your registered email ID's inbox.

  2. Look for the FASTag deduction email that was sent recently.

  3. Check FASTag balance in the email's content.


FASTag Balance Check Using 'My FASTag App'

The NHAI's 'My FASTag App' is a dedicated application for doing the FASTag balance check. There are versions for Android and iOS. This is how you can use this app to check FASTag balance.

  1. Search for the My FASTag App in the Apple Store or Google Play Store on your mobile device.

  2. Download and install the app, then fill out the registration form using your phone number.

  3. In the app, search for the bank that issued the FASTag service tag.

  4. Enter your vehicle's registration number.

  5. Enter your tag's UPI ID.

  6. Tap 'Validate,' and the app will guide you through the rest of the process.

  7. After you've completed the login process, you may do a FASTag balance check.

Wrapping Up

FASTag has a number of advantages. It is time-saving, easy to use and a convenient option. While some have expressed worries about technical issues like scanning failures and incorrect deductions, the government is gradually but steadily upgrading the system, which has become more failsafe over time. Also, consider getting valid motor insurance as it is mandatory per the law.

FAQs on How to Check FASTag Balance

What exactly is NETC?

The National Electronic Toll Collection (NETC) system uses RFID technology to allow customers to make electronic payments at NETC-enabled toll plazas on the highways without having to stop.

Is FASTag issued by NPCI?

No. FASTag is not issued by NPCI. NPCI has created the NETC System, which allows toll payments to be made electronically.

Which toll plazas are FASTag ready?

Approximately 650 toll plazas are currently available on FASTag. The IHMCL or NHAI websites have a list of toll plazas.

What happens if toll charges are deducted twice?

To report the double deduction problem, please contact the issuing bank's customer service desk. They'll look into your complaint and, if it's valid, they'll issue a chargeback for the duplicate transaction.

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