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FASTag can be purchased through accredited banks or other channels/platforms. If you already possess a car, you are well aware that the tag is attached to the vehicle and issued in the name of the owner. If you're unsure how to deactivate or close a FASTag account, this article will assist you.

An Introduction

So, what's the best way to deactivate a FASTag account? It's a straightforward method that differs somewhat from one provider to the other. The most expedient method is to call the tag issuer's customer service number and request that the account be closed/deactivated.


However, there are a few more options for cancelling your FASTag account, which we'll go over in detail in the sections below.

Why is it important to deactivate your FASTag account?

If you've sold or transferred ownership of your car, it's critical to close/deactivate your FASTag account. Because toll charges will continue to be deducted from the account associated with the tag, in any of the cases listed above, the account should be deactivated immediately.


Furthermore, if you sell your car, the new owner won't be able to get a new FASTag until you close the account associated with it. Because you can only link one tag to a single car, this is the case.

FASTag Cancellation Process

As previously stated, the FASTag cancellation procedure is simple. All you have to do now is notify your tag issuer of your wish to cancel or deactivate your FASTag. You can also terminate your account online with only a few clicks with some providers. As a result, it is dependent on the tag issuer's protocols. We'll go over the cancellation process for various tag issuers in the sections below.

How do I deactivate or close the FASTag-linked account?

There are various FASTag providers in India, and their processes for closing connected accounts may differ. The processes to deactivate the account associated with the tag supplied by various providers are outlined below.

To terminate your NHAI FASTag account, follow the steps below.


  1. Dial the customer service phone number (1033).

  2. Customer service will walk you through the account deactivation/closure process.


Here are the methods to cancel the account associated with the ICICI Bank tag.


  1. Dial the customer service phone number (18002100104).

  2. A customer service representative will walk you through the cancellation procedure.


To deactivate an account linked to Axis Bank FASTag, follow the procedures below.


  1. Dial the customer service number (18004198585) to get assistance with the deactivation process.

  2. You can also send an email to etc.management@axisbank.com with your cancellation request.


The processes for cancelling your HDFC FASTag account are outlined below.


  1. Log in to the HDFC Bank FASTag site using your User ID and password.

  2. Select the option 'Generate Service Request' from the 'Service Request' menu.

  3. To deactivate the FASTag account, change the 'Request Type' to 'Closure Request.'

  4. You can also call the customer service hotline (18001201243) for more information on how to close your account.

Wrapping Up

When it comes to approaching a tollbooth, what is the most common complaint? The seemingly never-ending line that builds in front of each counter. All of that is no longer an issue with FASTag. You pass through a tollbooth without being interrupted, and the digital world handles the rest. FASTag has shown to be highly popular with Indian drivers within a short period of time since its installation.

FAQs on How to Close FASTag Account

Is it possible to deactivate my FASTag account temporarily?

Yes, you can deactivate the account associated with your tag for a limited time. To seek temporary deactivation, contact your tag provider's customer service department.

What happens if I sell my car while my FASTag account is active?

The toll charges will be taken from the connected account if you sell your car with an active tag account. As a result, you should deactivate your account as soon as you sell or transfer ownership of your vehicle.

Is it possible to terminate my FASTag account online?

You can delete the account online if the FASTag provider has made arrangements to accept cancellation requests online. It is determined by the tag issuer.

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