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Reach out to Lendingkart for support on business loan queries, application assistance, repayment details, and account-related services through dedicated customer care, email, and helpline channels.
Last updated on: Jun 06, 2026
Lendingkart provides dedicated support channels to assist customers. The Lendingkart customer care number serves as the primary contact point for resolving issues and seeking assistance during the loan lifecycle.
The key contact details are listed below.
| Contact Method | Details | Hours |
|---|---|---|
Customer Care Helpline |
1800‑572‑0202 (Toll-free), +91 794906622 |
Available during standard business hours (as per lender operations) |
Email Support |
care@lendingkart.com, info@lendingkart.com |
24/7 (email queries handled during working hours) |
Customer care support: The helpline can be used for queries related to loan applications, EMI schedules, documentation requirements, and account-related issues.
Email communication: Customers can write to the Lendingkart support team for detailed queries, follow-ups, or documentation-related requests.
Using these official channels helps ensure that queries are addressed through authorised Lendingkart customer support systems.
Lendingkart provides email-based support channels for handling business loan queries and customer concerns. The key contact details are listed below:
| Contact Type | Email ID | Purpose |
|---|---|---|
Customer Support |
care@lendingkart.com |
For general queries, application status, EMI details, and account-related assistance |
Alternate Support |
info@lendingkart.com |
For additional enquiries and follow-ups |
Grievance Support |
grievance@lendingkart.com (as per escalation stage) |
For unresolved issues and formal complaints |
Email support usage: Customers can use these email IDs to share detailed queries, attach relevant documents, and maintain a record of communication.
Response handling: Email queries are processed during working hours and may be escalated based on the nature of the issue.
Currently, Lendingkart has not published a dedicated WhatsApp customer care number for business loan assistance. For loan-related queries, customers can connect through the official helpline, email support, or the customer portal to submit requests and track services.
Lendingkart follows a structured grievance redressal mechanism where complaints are addressed in multiple stages, with defined timelines for each level. The overall resolution timeline may extend up to 30 days, depending on the nature of the issue and escalation stage.
| Level | Team Responsible | Contact Details | Address / Details |
|---|---|---|---|
Level 1 |
Customer Support Team |
Email: care@lendingkart.com Phone: 1800‑572‑0202 WhatsApp: +91 7778867631 |
Website: www.lendingkart.com Address: 6th Floor, Indraprasth Business Park, Near DAV School, Makarba, Ahmedabad, Gujarat - 380015 |
Level 2 |
Grievance Redressal Officer |
Email: grievance.redressal@lendingkart.com Phone: +91 6358874622 |
Available: 10:30 AM – 6:00 PM (Mon–Fri) |
Level 3 |
Principal Nodal Officer |
Email: nodalofficer@lendingkart.com Phone: +91 7069087586 |
Available: 10:30 AM – 6:00 PM (Mon–Fri) |
Level 4 |
Head – Operations & Customer Service |
Email: COO.escalation@lendingkart.com |
Escalation after previous levels remain unresolved |
Level 5 |
RBI Ombudsman |
Portal: https://cms.rbi.org.in Email: crpc@rbi.org.in Helpline: 14448 |
Centralised Receipt & Processing Centre, RBI, Sector 17, Chandigarh – 160017 |
Resolution timeline: Complaints are typically handled within stage-wise timelines (Level 1: 15 days, Level 2: 6 days, Level 3: 5 days, Level 4: 4 days), with a total resolution window of up to 30 days.
Escalation flow: If a complaint is not resolved at one level, it can be escalated to the next level for further review.
Regulatory escalation: If unresolved after 30 days or if the response is unsatisfactory, the complaint can be escalated to the RBI Ombudsman.
Disclaimer: The grievance redressal process and contact details are based on available information. Applicants may verify details on the official Lendingkart website before raising a complaint.
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Reviewer
The Lendingkart customer care number is 1800‑572‑0202, which is a toll‑free helpline for general support and business loan-related queries. Customer care is typically available from 10:00 AM to 7:00 PM, Monday to Saturday, excluding select holidays.
Lendingkart uses a single primary customer care helpline, 1800‑572‑0202, for Business Loan assistance across the loan lifecycle, including applications, EMIs, repayments, and account‑related queries.
Lendingkart Business Loan customer care can be contacted via email at care@lendingkart.com for general queries and support. For escalated concerns or formal complaints, users may write to grievance.redressal@lendingkart.com, ensuring complete details are included for proper resolution and follow-up.
A complaint regarding a Lendingkart Business Loan can be raised through customer care via helpline, email, or the official website. If unresolved, it can be escalated through grievance levels, including the Grievance Redressal Officer and Nodal Officer, and further to the RBI Ombudsman if required.
The Lendingkart Business Loan toll‑free helpline number is 1800‑572‑0202. This number connects users to customer support for assistance with loan applications, repayment issues, and account-related queries during standard working hours defined by the company.
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