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Lendingkart Business Loan customer care number is 1800-572-0202 (toll-free), available Monday to Saturday, 10:00 AM to 7:00 PM. You can also reach the team by email at care@lendingkart.com.
Last updated on: Sep 12, 2026
If you need assistance with your Lendingkart Business Loan, you can contact the lender through multiple support channels. The toll-free helpline (1800-572-0202) can be used for queries related to loan applications, EMIs, repayments, or account-related concerns.
For requests that require detailed information or document sharing, you can write to care@lendingkart.com. You can also contact Lendingkart Business Loan customer support on WhatsApp at +91 72270 49823 for assistance with your queries. Alternatively, you can log in to the customer portal to check your loan application status, account details, and other loan-related information.
If your query remains unresolved, you can follow the lender's grievance redressal process..
Lendingkart provides dedicated support channels to assist customers throughout the loan lifecycle. The key contact details, verified against Lendingkart's official contact page, are listed below.
| Purpose | Number | Timings | Charges |
|---|---|---|---|
Customer Care Helpline |
1800-572-0202 |
Mon–Sat, 10:00 AM – 7:00 PM |
Toll-free |
Email Support |
care@lendingkart.com |
Processed during working hours |
Free |
The helpline can be used for queries related to loan applications, EMI schedules, documentation requirements, and account-related issues. Email communication suits detailed queries, follow-ups, or documentation-related requests. Using these official channels helps ensure that queries are addressed through authorised Lendingkart customer support systems.
Lendingkart provides email-based support channels for handling business loan queries and customer concerns. The key contact details are listed below:
| Query Type | Email ID | Purpose | Expected TAT |
|---|---|---|---|
Customer Support |
care@lendingkart.com |
General queries, application status, EMI details, and account-related assistance |
Response typically within working hours; formal complaints handled within 15 working days |
Grievance/Complaint |
grievance.redressal@lendingkart.com |
Escalated, unresolved issues and formal complaints |
Generally 6 working days at the Grievance Officer level |
Customers can use these email IDs to share detailed queries, attach relevant documents, and maintain a record of communication. Email queries are processed during working hours and may be escalated based on the nature of the issue.
You can contact Lendingkart Business Loan customer support on WhatsApp using +91 72270 49823. An alternate WhatsApp support number, +91 77788 67631, is also available for customer assistance. These channels can be used to raise loan-related queries and receive support.
Follow these steps to connect with Lendingkart Business Loan customer care on WhatsApp:
Note: Lendingkart does not ask customers to share OTPs, passwords, or make advance payments or processing fee payments over WhatsApp. If you receive such a request, do not respond and report it to Lendingkart immediately through its official support channels.
Lendingkart customer care can assist with various business-loan servicing needs, including:
Availability and processing times may vary depending on the type of request and Lendingkart’s applicable service timelines.
Having the following on hand speeds up resolution when you contact customer care:
Lendingkart has a structured five-level grievance redressal mechanism in line with the Reserve Bank of India (RBI) guidelines. If your concern is not resolved within the specified turnaround time (TAT) or you are not satisfied with the response received at a particular level, you can escalate it to the next level.
| Level | Authority | Contact Details | When to Contact |
|---|---|---|---|
Level 1 |
Customer Support Team |
Email: care@lendingkart.com WhatsApp: +91 77788 67631 Website: www.lendingkart.com Address: Lendingkart Finance Limited |
First point of contact for all business loan and service-related queries. Response TAT: 7–10 working days |
Level 2 |
Grievance Redressal Officer (GRO) |
Email: grievance.redressal@lendingkart.com Phone: +91 63588 74622 |
Contact if your concern remains unresolved at Level 1. Working Hours: Monday to Friday, 10:30 AM to 6:00 PM (excluding public holidays) |
Level 3 |
Principal Nodal Officer (PNO) |
Email: nodalofficer@lendingkart.com Phone: +91 70690 87586 |
Contact if you are not satisfied with the response received at Level 2. Working Hours: Monday to Friday, 10:30 AM to 6:00 PM (excluding public holidays) |
Level 4 |
Head – Operations & Customer Service |
Email: COO.escalation@lendingkart.com |
Final level of internal escalation if the response from Level 3 does not resolve your concern. |
Level 5 |
RBI Ombudsman (Integrated Ombudsman Scheme) |
CMS Portal: https://cms.rbi.org.in Email: crpc@rbi.org.in Helpline: 14448 |
You may approach the RBI Ombudsman if your complaint remains unresolved after 30 days or if you are dissatisfied with the final response received from Lendingkart. |
Disclaimer: The grievance redressal process and contact details are based on available information. Applicants may verify details on the official Lendingkart website before raising a complaint.
Reviewer
You can contact Lendingkart customer care on the toll-free helpline 1800-572-0202 for general assistance and business loan-related queries. Customer support is available Monday to Saturday, from 10:00 AM to 7:00 PM.
Lendingkart provides a single toll-free customer care number, 1800-572-0202, for Lendingkart Business Loan queries. You can use this number for assistance with loan applications, EMI payments, repayments, account-related queries, and other loan servicing requests.
For general queries related to your Lendingkart Business Loan, you can write to care@lendingkart.com. If your concern requires escalation or you wish to register a formal complaint, you can email grievance.redressal@lendingkart.com with the relevant loan details for further assistance.
You can register a complaint by contacting Lendingkart customer care through its toll-free helpline or email support. If your concern is not resolved, you can escalate it through the lender's grievance redressal process by contacting the Grievance Redressal Officer, followed by the Principal Nodal Officer, and subsequently the RBI Ombudsman, if applicable.
The toll-free customer care number for Lendingkart Business Loan is 1800-572-0202. You can use this helpline for assistance with loan applications, repayment queries, EMIs, and other account-related services during customer support hours.
Yes. You can contact Lendingkart customer care on WhatsApp at +91 72270 49823. Alternatively, you can also use +91 77788 67631 for customer support, if required.
Lendingkart customer care is available Monday to Saturday, from 10:00 AM to 7:00 PM (IST), as per the lender's official customer support information.
If your concern remains unresolved after contacting the general support team, you can write to grievance.redressal@lendingkart.com, which is the official email ID of the Grievance Redressal Officer.
If your complaint remains unresolved after contacting the Grievance Redressal Officer, you can escalate it to the Principal Nodal Officer. If the issue is still not resolved after 30 days, you may approach the RBI Ombudsman through the CMS Portal (cms.rbi.org.in) or by calling the RBI helpline at 14448.
To update your registered mobile number, contact Lendingkart customer care at care@lendingkart.com or call 1800-572-0202. You may be asked to provide your loan account number and PAN for identity verification before the request is processed.
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