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If you have a corpus with the EPFO, you know you can withdraw it as per certain provisions. 

 

Tracking your claim status on EPFO website ensures timely processing of withdrawals and pension claims. 

 

You can monitor any delays or issues and take quick action if needed. It also ensures smooth access to your funds.

An Introduction to EPF Claim Status

EPF claim status shows the current stage of your withdrawal process. After applying for withdrawal, either online or offline, you can track its progress. 

 

The status may vary from ‘under process’ to ‘settled,’ indicating whether your claim is complete or if there are any issues that need to be resolved. Here are the situations where you can make EPF claims:

  • Pre-Retirement: You can request partial withdrawals for specific needs before retirement, such as purchasing a home, funding higher education, or covering medical costs.

  • Upon Retirement: You qualify for a full withdrawal of your EPF balance once you reach the age of 58, providing you with financial support for retirement

  • During Unemployment: If you have been unemployed for more than a month, you may withdraw a portion of your EPF savings to help manage your finances.

Eligibility to Apply for EPF Claim

The eligibility criteria for making a withdrawal from your EPF account depends on your age and employment status. Here's a quick guide to the conditions for claiming different percentages of your EPF corpus:

Claim Type

Conditions

100% Claim of EPF Corpus

  • Upon retirement at the age of 55

  • After two or more months of unemployment

90% Claim of EPF Corpus

  • Available a year before retirement, i.e., at 54 years old

75% Claim of EPF Corpus

  • After 1 month of unemployment

  • You can claim the remaining 25% upon re-employment

Methods to Check EPF Claim Status

Tracking your EPF claim status is easy, with convenient methods at your fingertips. Here’s how you can check your EPF claim status online and through other simple options:

Check EPF Claim Status Online Using Universal Account Number (UAN)

You can simplify the management of your Provident Fund account with the Universal Account Number (UAN). Here is the process to check the claim status using UAN:

 

1. Log in to the UAN Member Portal using your UAN and password.

 

 

2. Click on the ‘Online Services’ tab.

 

3. Select the ‘Track Claim Status’ option.

 

 

4. View the status of your withdrawal claim on the screen.

Check Claim Status via EPFO’s Official Website

You can also track your EPF claim status online through the EPFO’s official website. Follow these simple steps:

 

1. To check EPF claim status online, visit EPFO’s dedicated portal.

 

 

2. Look for the ‘Services’ option.

 

3. From available tabs, click on ‘For Employees’.

 

4. Once redirected to the next page, click on the ‘Service’ option.

 

5. Next, open the ‘Know your Claim Status’ option.

 

6. Enter UAN and CAPTCHA in the respective blocks.

 

 

 

7. Proceed by clicking on the ‘Search’ option.

 

8. Next, select ‘Member ID’.

 

9. At last, click on the ‘View Claim Status’ option to check the progress of your PF claim.

Check EPF Claim Status via Missed Call or SMS

To check your EPF claim status using the missed call service, simply follow these steps:

  1. Register your mobile number with your UAN on the Unified Portal.

  2. Link your UAN with at least one KYC detail: Bank Account Number, Aadhaar, or PAN.

  3. Give a missed call to 9966044425 from your registered mobile number.

  4. Your call will automatically disconnect after two rings, and you will receive an SMS with details of your last contribution and PF balance.

 

To know your latest PF contribution and balance via SMS, send a message from your registered mobile number using the following format:

‘EPFOHO UAN’ to 7738299899

 

To receive the SMS in a language other than English, add the first three letters of your preferred language after UAN. For example, for Hindi, the SMS should be:

‘EPFOHO UAN HIN’ to 7738299899

 

You can receive information in English, Hindi, Punjabi, Gujarati, Marathi, Kannada, Telugu, Tamil, Malayalam, and Bengali. The service will provide your last PF contribution, balance details, and available KYC information.

Common Claim Status Updates and What They Mean

Understanding the status of your EPF claim is crucial for tracking its progress. Here are the four possible stages and what they mean:

  • Not Available: The claim process has not been initiated yet.

  • Payment Under Process: Your claim is currently being processed and the amount will be transferred upon completion.

  • Settled: The EPFO has accepted and processed your claim and the funds have been credited to your account.

  • Rejected: The EPFO rejected your claim due to discrepancies in the details you provided or failure to submit the signed claim application within 15 days.

How Long Does It Take to Process EPF Claims

The processing time for EPF claims is typically around 20 days. This timeframe can vary based on factors such as the claim type, documentation completeness, and verification processes.

 

To expedite your claim, ensure that all your details are accurate and that your KYC documents are linked to your UAN. 

 

When filing an EPF claim, several factors can cause delays or rejections. Here are some common factors that could affect the smooth processing of your claim:

  • Unclear Scan of Documents

Ensure the scanned copy of your cheque, passbook, or bank statement is clear. It must show your name, account number, and IFSC code. If unclear, EPFO may ask you to resubmit, causing delays.

  • Wrong Details

Make sure your bank details, such as the IFSC code, match the UAN records. Incorrect information or unlinked accounts can delay processing. Employers must approve any changes to KYC details.

  • Not Fulfilling Criteria

You must have contributed to EPF for at least three months to be eligible for a non-refundable advance. Claims filed without meeting this requirement will be rejected.

  • Time Taken by Banks

EPFO processes claims within three days, but banks may take an additional one to three days to credit the amount. Check if the delay is from the bank's side.

What to Do If Your EPF Claim Is Rejected or Delayed

The possible reasons for rejection of an online claim by the employer can be classified into two categories:

 

For claims submitted for attestation by the previous or current employer:

  • The claim (physical or online) has already been forwarded to the EPFO and has not been rejected to date.

  • The signed copy of the claim printout submitted online has not been received from the member (applicable after 15 days of online submission).

  • The member’s details do not match the employer's records.

  • The member’s signature does not match those available in office records.

 

For verification of member details by the previous employer when the claim is submitted through the current employer:

  • The member’s details do not match the employer's records

To successfully navigate the EPF claim process, you need to understand the steps to address a rejection. Here’s what you should do before you re-apply:

  • Check Your Eligibility

Verify your eligibility for the EPF claim. There are specific criteria you must meet. Learn about the different types of PFs and ensure you fulfill the requirements before reapplying for your EPF withdrawal online.

  • Correct the Errors

Identify the mistakes that led to your claim's rejection and rectify them. Common issues include misspelt names, incorrect information, mismatched signatures, or missing documentation. Verify with the officials, make the necessary corrections, and submit your claim again.

  • Get Professional Help

If you need assistance, reach out to experts in the field. Your employer, the finance team, or EPFO officials can help you with any difficulties you encounter.

  • Submit Your Claim on Time

Stay mindful of the timeline, which is crucial in the EPF claim process. Submitting your claim too early or too late can lead to rejection, so be sure to adhere to the deadlines.


You can contact the EPFO for assistance through the Helpdesk or the Grievance Redressal Portal.

  • Helpdesk

For assistance with your EPF account, you can reach out to their helpdesk by calling 14470. This dedicated helpline is available to address your queries and provide support. It's a quick way to get help with any EPF-related issues.

  • Grievance Redressal Portal

Visit the EPF Grievance Management System (EPFiGMS) at https://epfigms.gov.in/ to file your grievances for any EPFO service. Once registered, you will receive a unique registration number and an acknowledgement via SMS and email. 

 

The system is bilingual and offers faster redressal after recent updates. You can send grievances to the head office in New Delhi or any of the 135 field offices across the country.

Important Documents Needed for EPF Claims

To successfully make an EPFO claim, you need to have the right documents. Doing so can streamline the process and reduce delays. Here is a list of key documents required for different types of claims, including PF withdrawal, pension, and transfer:

  • Universal Account Number (UAN)

  • Bank account information

  • Identity and address proof

  • Cancelled cheque

  • Composite Claim Form

  • Two revenue stamps

  • Personal information

  • If you withdraw your EPF before five years of continuous service, include ITR Forms 2 and 3

Steps to Upload or Submit Documents While Making a Claim

To upload your documents, here are the steps you need to follow:

  1. Log in to the EPFO portal using your UAN and password.

  2. Go to the ‘Online Services’ tab.

  3. Select ‘Claim (Form-31, 19 & 10C)’ from the drop-down menu.

  4. Upload any required supporting documents.

  5. Submit the claim form.

Frequently Asked Questions

Why is my EPFO claim taking longer than expected?

If your EPFO claim is taking longer than expected, the following factors may be causing the delay:

  • Claims may be delayed or rejected due to incorrect details provided.

  • Withdrawal claims can be rejected if Aadhaar and UAN are not linked.

  • The previous employer may not have specified the exit date. 

  • The employer may reject the online claim application within 15 days.

  • An IT issue at the EPFO may lead to delays in claim settlements.

How do I check my claim status without a UAN?

You run an EPF claim status check without a UAN number with your PF account number. Visit the EPFO website and go to the ‘Know your Claim Status’ page. Select your state and city, enter your PF account number, and click ‘Submit.’

 

To check your PF balance without a UAN, you can use the missed call and SMS services. You can also use the EPFO online portal or the UMANG mobile application.

What should I do if my claim status shows ‘Rejected’?

If your claim status shows ‘Rejected’, first check your eligibility for the EPF claim and ensure you meet the requirements. Next, identify and correct any errors that led to the rejection, such as misspelt names or missing documents. 

 

If needed, seek help from your employer or EPF officials. Finally, reapply while adhering to the submission timeline to avoid further issues.

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