The Bajaj Finserv RBL Bank SuperCard comes with its special branch of customer care services. You can contact the bank through a phone call, email, or by visiting the branch personally. On a general note, RBL Bank offers you the provision of an RBLCares chatbot that can answer questions regarding your credit cards.
RBL Bank holds a special SuperCard Helpline system for this credit card. Here are the details:
You can call RBL Bank on +91 22 7119 0900 to resolve your queries.
You can also write them an email, detailing your doubts, to supercardservice@rblbank.com.
If you’d like to personally visit one of their branches, here are the addresses:
Administrative Office: RBL Bank Ltd. Mahavir, Shri Shahu Market Yard, Kolhapur - 416005. Maharashtra State, India
Corporate Office: RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India
Registered Office: RBL Bank Ltd. 1st Lane, Shahupuri, Kolhapur - 416001. Maharashtra State, India
In the event of theft, you can contact the fraud and vigilance department of the bank. You can call them on +91 22-6115-6300 or write to them on vigilance@rblbank.com. An alternate number is +91 22-7119-0900.
If you find billing errors in your statement, you can call their 24x7 helpline number (+91 2271190900) or write to them at supercardservice@rblbank.com.
If you’d like to block your SuperCard, you can do this through the RBL MyCard application. Once you’ve logged in, navigate to ‘My Account’ and then, to ‘Settings’. There, choose ‘Profile Settings’ and click on ‘Report Dispute or Fraud’. Select ‘Fraud’ and choose ‘BLOCK & REPLACE/BLOCK CARD’.
You can get in touch with the Bajaj Finserv RBL Bank SuperCard customer care helpline at +91 2271190900. Alternatively, you can also send an email to supercardservice@rblbank.com specifying your account details and outlining your complaint. You can also visit the nearest bank branch or send a written complaint to the bank. Moreover, the RBL Bank now allows customers to write their complaints and feedback on a web form that’s available on their official website.
You can unblock your RBL credit card easily on the RBL Bank MyCard App. You can also unblock your credit card by calling the Bajaj Finserv RBL Bank SuperCard customer care number at +91 2271190900.
To cancel your Bajaj Finserv RBL Bank SuperCard, send an email to cardcancellation@rblbank.com. You can also contact the Bajaj Finserv RBL Bank SuperCard helpline, send an email to the helpline, or visit the nearest bank branch.
RBL Bank does not have a state-specified credit card customer service number. However, they do have a phone number and email address that is exclusive to the Bajaj FInserv RBL Bank SuperCard. You can give them a call at +91 22-7119-0900 or send them an email at supercardservice@rblbank.com.