The banking operations have certainly evolved over the decade. Previously, it needed people to visit the branch in-person to resolve their queries. However, since the Internet era took over, these operations have become simpler to access. There are myriad ways to connect with your RBL Bank for queries related to bank accounts, credit card, insurance services, loan, locker facilities, and so on.
For instance, let us assume that your RBL credit card was stolen recently. The only way to prevent the misuse of your card in any manner is to get it blocked as soon as possible. You can get in touch with the RBL credit card customer care or Bajaj credit card customer care no. (for RBL SuperCard) facility. The executive will guide you with the process and get your card blocked before it is misused.
Apart from this, the RBL credit card customer care/ Bajaj credit card helpline number also resolves different queries that the customers may have regarding the credit cards, right from the process to apply for a credit card to credit card-related grievances. You can reach out to the executives by calling on the RBL credit card customer care number or Bajaj Finserv credit card customer care toll-free number or by sending your query via email.
The RBL bank credit card customer care number / Bajaj credit card toll-free number and email address are given below:
The bank also has a separate RBL bank credit card customer care for SuperCard holders. The RBL SuperCard is a partner card offered by the RBL Bank and Bajaj Finserv. Any queries related to this card can be raised separately by contacting the Bajaj credit card customer care number and email address given below:
The RBL Bank has a dedicated RBL Bank credit card helpline number for the customers to resolve their card-related issues at anytime and anywhere. You can get in touch with the RBL credit card customer service and resolve your credit card queries in no time.
On the other hand, RBL SuperCard customers can contact either RBL card helpline number or the Bajaj finance credit card toll-free number to resolve the queries. An executive in contact can also encourage you to learn more about the best deals on your RBL credit card and guide you to apply for RBL credit card online.
Let us understand how you can contact the RBL credit card customer support or the Bajaj Finserv credit card customer care no for RBL SuperCard queries. Here’s a walkthrough on the different modes of contact for RBL Bank credit card customer service.
The customers can raise any RBL credit card complaint or get in touch with the Bajaj Finserv credit card customer care with any one of the following methods:
SMS services
Call services
Email services
Postal services
Contact via Social Media accounts
Below we have shed light on each mode of contact for RBL credit card helpline and Bajaj credit card helpline (for RBL SuperCards) in elaborate details.
RBL Bank credit card customers can check the card balance via SMS service. All that needs to be done for credit card balance enquiry is as follows –
Also, the USSD service can be used to obtain credit card balance information. Follow the steps below:
Dial *99*79*1# from the registered mobile number.
Enter the last four digits of your RBL credit card when prompted.
An SMS with the balance information will be sent to said customer.
Besides the RBL bank card customer care balance enquiry, the SMS banking service can be used for other credit card queries as well.
You can contact the RBL card customer care via call. All you need to do is –
However, note that the missed call facility is available to check balances of Savings and Current accounts only. Balance enquiries for credit card (CC) or overdraft (OD) and loans are not available yet.
The following table will give you a quick overview of the contact details for various RBL Bank credit card customer care no.
Service |
RBL Bank Customer Care Contact Number |
Customer Care Number |
+91 22 61156300 to 99 |
RBL Credit Card Customer Care Toll-Free Number |
18001238040 |
RBL Card Helpline |
022 62327777 or 18001219050 |
RBL SuperCard Helpline |
022 71190900 |
Merchant Banking Queries |
022 43020600 |
Head Office |
022 43020600 |
Customers of the RBL credit cards can get in touch with the RBL Bank credit card helpline or Bajaj finance credit card customer care via email.
However, when sending the RBL Bank credit card complaint via email, make sure to mention all the relevant details of the issue that you are facing. Also, it will be helpful if you describe the product/deal/facility that you have availed.
If you want to avail dedicated services –
The following table will give you a quick overview of the email IDs that you can send your requests to –
Service |
RBL Bank Customer Care Email Address |
Banking Queries |
customercare@rblbank.com |
Credit Card Queries |
cardservices@rblbank.com |
Agri-Business Queries |
agribusiness@rblbank.com |
Rural Banking Queries |
ruralbanking@rblbank.com |
Head Credit Card Service |
headcardservice@rblbank.com |
Principal Nodal Officer |
principalnodalofficercards@rblbank.com |
You can also send a written letter via post to the RBL Bank’s corporate address in Mumbai. Make sure you mention details such as your full name, banking account details, and contact information along with your credit card query.
The official address is:
RBL Bank Ltd.
One Indiabulls Centre, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013. India.
Phone no. - 91 22 4302 0600.
Fax no. - 91 22 4302 0520.
The RBL Bank’s official social media handles are as follows:
It is strictly advised not to share your RBL account details, card numbers, OTP, CVV, ATM PIN, passwords, UPI ID/PIN, or any personal information with anyone via the social media accounts mentioned above.
Besides this, RBL Bank has the facility for its customers to connect from any part of the world. The RBL card helpline numbers are as follows:
Below is the list of Focused MSE Branches of the RBL Bank along with their contact details:
State |
City |
Contact Number |
Goa |
Margao |
832-2738215 |
Gujarat |
Surat |
0261-2360200 / 2362800 |
Vapi |
0260-2431409 / 2421409 |
|
Haryana
|
Gurgaon |
0124-4414450-63 |
Sohna |
0124-2362500-01 |
|
Karnataka
|
Davangere |
8192-257927 |
Dharwad |
836-2213502 / 2748092 |
|
Hubli |
836-2213501 / 2369140 |
|
Maharashtra
|
Ahmednagar |
0241-2421047/48 |
Aurangabad |
0240-2484422 / 0240-2484433 |
|
Pune |
09422533325 / 08793197567 20-27475153 / 7470823 |
|
Gandhinagar |
231-2610 218 |
|
Kolhapur |
230-2433853 / 2432107 |
|
Sangli |
0233-2670580 |
|
Thane |
022-25444290 / 25410977 |
|
Kolhapur |
231-2656831 / 2653006 |
|
Karad |
2164-222424 |
|
Rajasthan |
Bhiwadi |
01493-220175, 517334-335 01493-230025, 01493-517336,01493-517338 |
Tamil Nadu |
Avinashi |
0429-6272469 |
By now, you must have quite an understanding of the RBL credit card customer care phone numbers. So, let us discuss the RBL credit card redressal system in detail.
The RBL bank credit card customer care grievance redressal has three levels.
First, you can submit your RBL credit card queries by calling the RBL credit card customer service number on +91 22 62327777. You can also use the RBL credit card toll free number 1800 121 9050 to submit your queries.
The Bajaj Finserv credit card customer care number for SuperCard related complaints is +91 22 71190900. You can also get in touch with the credit card customer care support via email. Just send in your queries at cardservices@rblbank.com
Besides this, you can send a written letter via post to the RBL bank’s corporate office in Gurgaon. The official address for sending in your credit card queries via post is:
Manager - Credit Cards Service,
RBL Bank Limited Cards Operating Centre - COC,
JMD Megapolis, Unit No 306-311 - 3rd Floor Sohna Road,
Sector 48, Gurgaon,
Haryana 122018.
It might take up to 10 days for the bank to revert to your email or post, depending on the query and the time taken to resolve it. It is advisable to mention your full name, account details, and contact information when sending across an email or letter to the authorities.
If you do not receive any response to your query within 10 days, you can take your request ahead by writing to the Head of Credit Card services of the RBL Bank. You can either send an email to headcardservice@rblbank.com or send a letter to the following postal address:
Head - Cards Services
RBL Bank Limited Cards Operating Centre – COC
JMD Megapolis, Unit No 306-311 - 3rd Floor
Sohna Road, Sector 48, Gurgaon,
Haryana 122018.
Note to mention the reference number provided to you at the first level when writing to the Head of Credit Cards services.
Ideally, you should receive a response from the Head of Card Services within four working days. However, if you do not get a revert from them, you can take your RBL credit card query further ahead to the Nodal Officer. You can call the said authority on +91 22 71432700, send an email at principalnodalofficercards@rblbank.com or write a letter to the following address:
Mr. Saurabh Gaur,
RBL Bank Limited Cards Operating Centre - COC,
Copyright © RBL Bank Ltd.
JMD Megapolis, Unit No 306-311 - 3rd Floor
Sohna Road, Sector 48, Gurgaon,
Haryana 122018.
Typically, you shall receive a response on your query within 10 working days. Despite all this, if you still do not receive any revert from the RBL Bank within 30 days, you can get in touch with the Banking Ombudsman for further help.
You can get in touch with the RBL credit card helpline number by calling on +91 22 62327777 or use the RBL Bank credit card toll free number 1800 121 9050.
You can cancel your RBL credit card online from their website, visiting the nearest RBL Bank branch, or contacting the RBL credit card customer care service.
Yes. You can call the RBL credit card customer care or Bajaj finance credit card customer care number to know the cash limit of your RBL SuperCard.
Use the RBL credit card customer care contact number (+91 22 62327777) or the RBL credit card customer care toll free number (1800 121 9050) to raise any card-related queries.