RBL credit card customer care number

Contact Bajaj Finserv RBL Bank Credit Card Customer Care

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Bajaj Finserv RBL Bank Credit Card Customer Care Number

The Bajaj Finserv RBL Bank credit card customer care is available 24x7 for you to solve your queries and grievances. You can contact -

24x7 Bajaj Finserv RBL Bank Credit Card Customer Care Number 

022-6232-7777

24x7 Bajaj Finserv RBL Bank Customer Care Number

022-6115 6300

Bajaj Finserv RBL Bank SuperCard Customer Care Number

022-7119-0900

Bajaj Finserv RBL Bank Credit Card 24x7 Helpline Number

1800 102 6222

Bajaj Finserv RBL Bank 24x7 Toll-free Complaint Number

1800 120 616161

Online and Offline ways to Contact the Bajaj Finserv RBL Bank Credit Card Customer Care

 

The Bajaj Finserv RBL Bank credit card customer care can assist you with all your credit card needs, including applying for a new card, blocking a lost card, and answering any questions related to your existing card. Here are the various online and offline ways of contacting RBL Bank in detail.

Online ways to Contact the Bajaj Finserv RBL Bank Credit Card Customer Care

  • Email

You can write a detailed mail to the customer care team to explain the credit card issue that you are facing. It will be easier for the customer care team to resolve the matter if the mail included basic details about the issues that you are facing and a detailed description of the product or facility available.

You can write a mail at -

supercardservice@rblbank.com

For queries and grievances related to Bajaj Finserv  RBL Bank SuperCard 

cardservices@rblbank.com

For information related to other Bajaj Finserv Bajaj Finserv RBL Bank credit cards

customercare@rblbank.com

For queries and grievances related to other Bajaj Finserv RBL Bank cards.

Social Media Platforms

In this updated era, you can also reach out on any social media platforms mentioned below to address your credit card-related queries, feedback, or grievances:

 

  • Facebook - @TheRBLBank

  • Twitter - @rblbank and @RBLBankCares

  • Instagram -@rbl_bank

  • Linkedin - linkedin.com/company/rbl-bank

Offline ways to Contact the Bajaj Finserv RBL Bank Credit Card Customer Care

  • Call on the Customer Care Number

The customer care service is available 24*7 to solve your queries and grievances. You can contact -

24x7 Bajaj Finserv RBL Bank Credit Card Customer Care Number 

022-6232-7777

24x7 Bajaj Finserv RBL Bank Credit Card Toll-free Number

1800-121-9050

Bajaj Finserv RBL Bank SuperCard Customer Care Number

022-7119-0900

  • SMS

RBL Bank executives are quite active on SMS as well. You can reach out to them to address your queries and grievances by just typing an SMS in the below-mentioned format and sending it to +91 92233 66333

Balance Enquiry for Bajaj Finserv RBL Bank credit card

BAL<space>Customer ID

Temporarily block the Bajaj Finserv RBL Bank credit card

TBLOCK <last four digits of your credit card number>

Unblock the Credit Card

UBLOCK <last four digits of your credit card number>

Permanently Block the Credit Card

BLOCK <last four digits of your credit card number>

  • Post a Letter

You can also write a letter to the Bajaj Finserv RBL Bank credit card customer care team and send it to their postal address. The team will take action accordingly to resolve your concerns. Send a letter with basic details about the credit card like your name, branch name, mobile number, etc. at -

RBL Bank Ltd.

One World Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W), Mumbai

Maharashtra 400013

Phone no.: 91 22 4302 0600

Fax no.: 91 22 4302 0520

Online and Offline ways to Contact Bajaj Finserv RBL Bank Credit Card Grievance Redressal System

You can contact the RBL Bank grievance redressal system to resolve your grievances and concerns. There are three levels of grievance redressal system designed by the Bank -

 

Level 1 - General Complaints, Requests, and Queries

 

There are three ways that you can adopt to register your complaints, requests, or grievances. It is to be noted that all queries must be accompanied by your name, contact details, and account information.

 

  • Toll-Free Number

Call on the Bajaj Finserv RBL Bank credit card customer care toll-free number 1800-121-9050 to register general or product-related complaints. You can also check the status of your registered complaints by calling 022-6232 7777 or 022- 7119 0900 for the Bajaj Finserv RBL Bank SuperCard

 

  • Email

You can reach out via email at supercardservice@rblbank.com (for Bajaj Finserv RBL Bank SuperCard) and cardservices@rblbank.com (for other Bajaj Finserv RBL Bank credit cards)

 

  • By Post

Manager - Credit Cards Service,

RBL Bank Limited Cards Operating Centre - COC,

JMD Megapolis, 3rd Floor, Unit No 306-311,

Sohna Road, Sector 48, Gurugram, Haryana 122018

 

Level 2 - Nodal Officer

 

There may be times when the primary level resolution of certain queries, requests, or complaints might not satisfy you, and you would expect some reconsideration and secondary level acknowledgement. If you do not receive a response within 10 days, you can reach out to the head of credit card services at RBL Bank via email or post.

 

Email: headcardservice@rblbank.com

Post:

Head - Cards Services

RBL Bank Limited Cards Operating Centre – COC

JMD Megapolis, 3rd Floor, Unit No 306-311,

Sohna Road, Sector 48, Gurugram,

Haryana 122018

 

Level 3 - Nodal Officer

 

For emergent situations where you do not get satisfactory resolutions within four working days from Level 1 and Level 2 redressal teams, you can contact the Nodal officer. You can reach out to the Nodal Officer via various mediums:

 

Email - You can write an email to the Principal Nodal officer explaining the entire situation on 

principalnodalofficercards@rblbank.com

Call: You can contact the concerned person at 022-7143 2700

Post: The third way is to write a letter explaining the entire scenario to:

Mr Vikas Nigal,

Principal Nodal Officer,

RBL Bank Ltd Cards Operating Centre- COC,

JMD Megapolis, 3rd Floor, Unit No 306-311,

Sohna Road, Sector 48, Gurugram,

Haryana 122018

RBL Bank Branch Contact Details for Select Cities

Ahmedabad

The RBL Bank Ltd Viva Complex, Ground floor, Opp Parimal Garden, Ellisbridge Ahmedabad 380006, Ahmedabad Gujarat, 380006

Bengaluru

RBL Bank Ltd Ground Floor G13, G14 G15 & G17 Prestige Towers 99 & 100 Residency Road, Bangalore Karnataka, 560025

Chennai

The RBL Bank Ltd Ground Floor Nibav Building, No: 11 LB Road, Adyar, Chennai, 600020

Delhi

The RBL Bank Ltd, Ground Floor, DLF Capitol Point, Baba Kharak Singh Marg, New Delhi 110001

Hyderabad

No. 63865, Ground Floor, My Home, Jupally Complex, Opp Green Park Hotel, Green Lands, Ameerpet Road, Hyderabad 500016

Mumbai

The RBL Bank Ltd, 1/A Mittal Court 224 Nariman Point Mumbai 400021, Mumbai, Maharashtra, 400021

Nagpur

3 4 5 Aditya Enclave, Central Bazar Road Opp. Salwar High School Ramdaspeth, Nagpur, Maharashtra, 440010

Pune

The RBL Bank Ltd C Wing, Anmol Pride, CTS No. 270, Baner Road, Pune, Maharashtra, 411045

About Reserve Bank Integrated Ombudsman Scheme

This scheme was initiated under Section 35A of the Banking Regulation Act, 1949 by RBI to enable a resolution of all your complaints related to services that are offered by various banks. This scheme enables quick redressal and solutions to all complaints that are not solved by banks. In addition to their impartiality and independence, ombudsmen provide free services to the public and maintain complete discretion during the settlement process. You can file a complaint before the Banking Ombudsman if there is no reply from the bank within 30 days.

 

You can file a complaint with the Banking Ombudsman by writing a letter to the Ombudsman or by submitting a form.

FAQs About RBL Bank Customer Care

  • ✔️How can I register for Bajaj Finserv RBL Bank Credit Card e-statements?

    To register for your credit card e-statements with RBL, all you need to do is send a quick SMS as ‘GREEN’ to 5607011, and the request will be processed within 48 hours of receiving the SMS.

  • ✔️Whom should I contact to block my Bajaj Finserv RBL Bank credit card in case of loss or theft?

    In case of an unfortunate incident like loss or theft of the Bajaj Finserv RBL Bank credit card, you must immediately contact customer care to block the credit card.

  • ✔️How can I speak to Bajaj Finserv RBL Bank Credit Card customer care?

    You can call the Bajaj Finserv RBL bank credit card customer service number on 022 7119 0900 for Bajaj Finserv RBL Bank SuperCard, 022 62327777 for Bajaj Finserv RBL Bank Credit Cards other than SuperCard, or call the Bajaj Finserv RBL Bank credit card toll-free number on 1800 121 9050.

  • ✔️How can I cancel my Bajaj Finserv RBL Bank Credit Card?

    There are three ways to cancel the Bajaj Finserv RBL Bank Credit Card – via the bank’s website, by visiting the nearest RBL Bank branch, or by contacting the Bajaj Finserv RBL Bank Credit Card customer care service.

  • ✔️Can I call customer service to know the cash limit of my Bajaj Finserv RBL Bank SuperCard?

    To know the cash limit of your Bajaj Finserv RBL Bank SuperCard, you can call the Bajaj Finserv RBL Bank Credit Card helpline number on 022 7119 0900.

  • ✔️How do I register a complaint regarding the Bajaj Finserv RBL Bank Credit Card?

    You can register a complaint using various mediums such as email, Bajaj Finserv RBL credit card toll-free numbers, or by post.