FASTag

With a FASTag, you can now zip through toll booths, without having to stop to pay the toll tax. This rechargeable, prepaid card – which is fixed to your windshield – makes use of Radio Frequency Identification (RFID). By means of this, the tag is automatically scanned, and you do not have to make a cash payment. You can activate your FASTag online, by purchasing it from a PoS terminal and activating it through the My FASTag application. Conversely, you can also obtain the same from a FASTag-certified bank, and fill out the application.

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FASTag in India - How to Use, Steps to Activate & More

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What is a FASTag?

A FASTag is a prepaid and rechargeable card affixed as a sticker on your vehicle’s windscreen. FASTag offers an electronic method of paying the highway tolls and breeze through the toll-collection plaza without having to stop. The government has made FASTag mandatory for passengers and goods carrying four-wheelers.

What is FASTag Toll

How Does FASTag Work?

Using Radio Frequency Identification (RFID), FASTag makes toll payments directly from the user’s prepaid or savings account that has been linked to their FASTag card. The toll booth directly scans this card on the vehicle’s windshield and wirelessly processes the payment without requiring cash. Hence, you do not have to stop to pay the toll fee as the payment will be completed automatically. In the case of prepaid accounts, they should be recharged beforehand to avail the National Electronic Toll Collection (NETC) services.

How to Use FASTag & Activate it

There are two modes of obtaining and activating the FASTag for your vehicle, offline and online method: 

  • Activate FASTag in Online Mode

Here’s how you can apply for FASTag online with just a few steps:

 

Step 1: Purchase the FASTag from the PoS terminal or an online FASTag retailer.

 

Step 2: Download the ‘My FASTag’ application from the app store on your mobile.

 

Step 3: Click on the ‘Activate NHAI FASTag’ option on the homepage.

 

Step 4: Select the site where you purchased the FASTag and enter the FASTag ID or scan the QR code to activate it.

 

Step 5: Provide your vehicle details such as the vehicle type, registration number, etc. required on the page.

 

Step 6: Link your bank account or choose the prepaid wallet facility to recharge and pay the toll charges.

 

  • Activate FASTag in Offline Mode

In case the online FASTag method isn’t for you, obtain one with this offline process:

 

Step 1: Visit a FASTag certified bank and fill out the application form.

 

Step 2: Submit your KYC documents, passport-sized photos and Registration Certificate (RC).

 

Step 3: The pre-activated FASTag shall be delivered to you with the login credentials for the portal and a tag sticker.

 

Step 4: The login credentials can be used to recharge the FASTag account and zip through the toll booths.

How Much Does FASTag Cost?

Let’s understand the issuance and security deposit fee for a FASTag before we move to the charges based on the vehicle types:

 

  • FASTag issuance fee (one time): ₹100

  • Reissuance fee: ₹100

  • Security deposit: ₹200

 

NPCI Vehicle Class

Vehicle Type

Security Deposit 

(in ₹)

Threshold Amount (in ₹)

4

Car / Jeep / Van / Light Commercial Vehicle

₹100

0

5

Light Commercial vehicle 2-axle

₹300

₹200

6

Bus - 3 axle

₹400

₹500

6

Truck - 3 axle

₹500

₹500

7

Bus 2 axle / Minibus, Truck 2 axle

₹400

₹500

12

Tractor / Tractor with trailer, Truck 4, 5 & 6 -axle

₹500

₹500

15

Truck 7-axle and above

₹500

₹500

16

Earth Moving / Heavy Construction Machinery

₹500

₹500

Documents Required to Buy FASTag

Here is a list of documents that you must keep handy while purchasing FASTag:

 

  • KYC documents for ID and address proof

  • Vehicle’s Registration Certificate (RC)

  • Passport size photo

Apply for a FASTag Hassle-Free

The NHAI or National Highway Authority of India has authorised 22 banks to provide the FASTag cards. So, there are both offline and online ways of applying for a FASTag based on what’s convenient for you!

How to Apply for FASTag Online

You can choose to apply for FASTag with any of the 22 authorised banks through their online portals. Furthermore, there are various authorised e-commerce retailers that sell FASTag online. You can head over to their websites to get a FASTag card.

How to Apply for FASTag Offline

For offline mode of purchase, you can get the FASTtag from the Point-of-Sale (PoS) at the toll plazas, certified bank branches, common service centres, etc. Thus, you shall have no trouble getting the FASTag in India and benefiting from it!

What are the Benefits of Using FASTag?

Did you know the FASTag benefits have made it quite easy and simple for owner-drivers? Here’s how:

 

  • FASTag speeds up the toll process through automated payment.

  • Accommodates increasing traffic without creating additional lanes.

  • Reduces one’s carbon footprint by eliminating vehicular emissions at toll plazas that arise from slow lanes.

  • Offers customers the flexibility to pay their toll electronically, without having to worry about having cash on hand.

  • Reduces cash handling which enhances audit control by centralising user accounts.

  • Promotes comprehensive data collection, such as tabulating the vehicle count for the day.

  • Enables customers to earn cashback on the transactions made on the National Highway.

  • The toll charge statement can be easily accessed through the FASTag web portal.

But What About Toll Exemptions for Certain Categories?

So, are you wondering how FASTag works for vehicles that are exempted from toll fees? There are 35 categories of vehicles that are exempted from paying toll charges as they are travelling in the service of the country. If you come under the exempted category, you can apply for FASTag exemption online with these steps:

 

Step 1: Go to the newly launched website of NHAI (http://exemptedfastag.nhai.org/)

 

Step 2: Register for the new exempted FASTag by entering details like name, email ID, city and mobile number. The User ID and password will be sent to your email ID.

 

Step 3: Download the application form from the dashboard of the website.

 

Step 4: Log in to the FASTag web portal and upload the form along with the required documents before submitting the application.

 

Step 5: On successful application submission, an email will be sent to the registered mail address with the application case ID. The application status can be tracked with this ID.

 

Step 6: Upon approval, an email will be sent to the registered mail ID with the details.

 

Step 7: Soon, you shall receive a call for the registration and issuance of exempted FASTag!

Wrapping it Up!

If you’re on the road often, FASTags can prove to be extremely useful to avoid the long queues on the highway. Apart from opting for FASTags, another mandate that you must tick off the checklist is car insurance. With comprehensive motor insurance, you can ensure your loved ones are thoroughly protected as you traverse the length and breadth of India. To avail an extensive car insurance plan, head over to Bajaj MARKETS and enjoy a swift claim settlement process, 24x7 assistance, and cashless services across 4,000+ garages!

 

Latest News About Fastag

FASTag system may soon come to an end

The Central Government is preparing to abolish the FASTag toll system and replace it with a new toll collection system. As per the current FASTag system, the entire toll amount for the distance between two toll booths is collected from a vehicle, even if the vehicle does not travel the entire distance and completes its journey somewhere in the middle. As per the new system that is being tested, the toll will be collected as per the distance covered by a vehicle on the highway, using a satellite navigation system. The Indian government is preparing to implement this toll collection system after studying the success of this system in European countries.

- April 30, 2022

Kolkata: FASTag installed at Vidyasagar Setu toll plaza

A new FASTag service was installed at the Vidyasagar Setu toll on Saturday, April 16, so as to allow vehicles to pass through the bridge without stopping for toll payment or checking. As per the HRBC, the authority that maintains the bridge, FASTag has been implemented on Lane 8 and is currently being tested. The toll is using RFID technology to enable FASTag payments and verification. As per the HRBC authorities, the installation of FASTag had become necessary due to the regular traffic jams at the bridge. The use of FASTag also promotes transparency in the toll collection process.

- April 17, 2022 

Chandigarh to adopt FASTag at parking lots soon

The administration in Chandigarh has decided to introduce the FASTag system at all parking lots managed by the Union Territory’s (UT) municipal corporation. This comes as a move towards making paid parking a hassle-free process. Sharing details regarding this, Dharam Pal, the UT adviser, said that in this new system, the parking fee will be deducted through the FASTag automatically, and there will not be any physical fee payment. He also added that this move will help save time and eliminate traffic jams at these parking points. The administration is also considering allowing parking for two-wheelers free of charge, as these vehicles do not use FASTag.

- April 14, 2022

FASTag users can unlink tags from vehicles from June 30, 2022


After the NPCI (National Payments Corporation of India) has made changes in the implementation of FASTag, the users will now be able to close a FASTag from their vehicles and go for a new tag on the same vehicle number. This improved system will be implemented from June 30, 2022. Earlier, this service was restricted because of the permanent linking of a FASTag with a vehicle number. An official who is monitoring the implementation of this system said that a new set of guidelines is going to be issued soon. These guidelines will mandate banks and financial institutions to make sure that users are told about how to close a FASTag after clearing the dues.

- April 10, 2022

FASTag collections cross ₹4,000 crore in March, FY-2022 total stands around ₹38,000 crore

As per a new report, the FASTag toll collections for the month of March 2022 reached a total of ₹4,095 crore, the highest collection recorded in a month since the introduction of FASTag in 2016. Moreover, the total FASTag collection for the financial year 2022 stood at around ₹38,000 crore, which is 68% higher than the collections of the previous year. As per the report, almost one-third of the total revenue came in the last three months. Authorities believe this has been a result of the growing adoption and implementation of FASTag across the nation.

- April 4, 2022

FASTag worth ₹32,451 crore collected for fiscal year 2021-22 till March 24

Nitin Gadkari, the Union Minister for Road Transport and Highways, informed the Rajya Sabha that as of March 24, the FASTag toll collection for the year 2021-22 stood at ₹32,451 crore. He also informed that after the implementation of the FASTag system on February 15, 2021, the time taken for a vehicle to cross a toll plaza has come down to just 47 seconds. This has in turn translated to an increase in productivity by 130%, where a toll plaza operator can now process 148 additional vehicles per hour in a lane. In a separate written reply to the Lok Sabha, Nitin Gadkari added that multiple steps are being taken in the interest of truck drivers. These include facilities such as wayside amenities, truck parking bays, food courts, etc. on National Highways.

- March 31, 2022

Delhi-Meerut Expressway to have revised toll collection from April 1, 2022

According to a public notification from the National Highways Authority of India (NHAI), the toll collection for Delhi-Meerut Expressway has been revised from April 1, 2022. As per the revised structure, the toll collection will now be on the 59.77 km stretch of the Delhi-Meerut expressway that starts from Nizamuddin Bridge on National Highway 9 and ends at National Highway No 334. The entry and exit points where the revised rates are applicable are Dasna, Rasoolpur, Sarai Kale Khan Indirapuram, Dundahera, Sikroad, Bhojpur and Main Plaza in the states of Delhi and UP. As per the new structure announced by NHAI, it will cost ₹155 for a light vehicle like a car or jeep to commute on the entire expressway from Delhi’s Sarai Kale Khan to Kashi toll plaza in Meerut. The toll collection was originally scheduled to start on December 25 last year but it was put on hold.

- March 25, 2022

FAQs on FASTag

  • ✔️Can I use the same FASTag for two of my cars?

    No. You must opt for a separate FASTag online for different vehicles and cannot use the same one for another one of your cars.

  • ✔️Why is my FASTag blacklisted?

    Your FASTag can be blacklisted for two reasons, insufficient balance or blacklisting by law enforcement. If you do not recharge your FASTag wallet, there is a chance it might get blacklisted.

  • ✔️What is the minimum balance required in FASTag to avoid getting blacklisted?

    Although the government doesn’t mandate a minimum balance in your FASTag, you may maintain at least ₹100 to avoid getting blacklisted.

  • ✔️Can I buy FASTag at the toll plaza?

    Yes, you can easily get a FASTag at the toll plaza in case you still do not have it.

  • ✔️How can I check my FASTag balance online?

    You can check the FASTag balance by visiting your bank or wallet issuer’s web portal and logging into your FASTag account. Moreover, you can also use the ‘My FASTag’ app to check the balance amount.

  • ✔️ What are some benefits of using FASTag?

    Below-mentioned are some key FASTag advantages:

    • Flexibility to pay the toll charges electronically

    • Reduces your wait time at the toll plaza

    • You can easily access the toll fee statement through the FASTag portal

    • Opting for online FASTag enables you to reduce your carbon footprint

  • ✔️ What will happen if my vehicle doesn’t have a FASTag?

    In this case, you can opt for a FASTag at the toll plaza where you shall find various agents ready to help you with it. Without the tag, you will have to pay additional toll charges and thus, it’s best to simply complete the FASTag online application process and opt for one.

  • ✔️What will happen if my FASTag is inactive?

    If your FASTag is inactive, you will be unable to make the toll payment or use other NETC services. Hence, an inactive FASTag may result in a penalty or additional toll charges. So, make sure you activate your FASTag to avoid extra toll fees and long queues!