Axis Bank Credit Card Close Online

How to Close Axis Bank Credit Card?

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Axis Bank Credit Card Cancellation

If you own an Axis Bank credit card and are finding it difficult to manage the expenses and want to close it permanently, you can initiate the card cancellation process both online as well as offline. Below are various methods for cancelling your Axis card, important points to remember, and frequently asked questions on how to cancel Axis bank credit card.

How to Cancel Axis Bank Credit Card

1 ) Close Axis Bank Credit Card Online

If you want to close an Axis Bank credit card online, you can do so via email. Here are the steps for the same:

Cancel Axis Bank Credit Card via Email

  1. Send an email to the bank at creditcards@axisbank.com.

  2. Make sure to clearly state in the subject line that you want to close your Axis bank credit card.

  3. Mention details such as your name, credit card number, and registered phone number in the email. You need not mention sensitive details about your credit card PIN or CVV number in the email.

  4. Once the mail is acknowledged by the bank, you will be guided about further steps on how to close Axis bank credit card permanently.

2) Close Axis Bank Credit Card Offline

You can also close your Axis Bank credit card offline. For this, you can either call the customer care number or visit the nearest bank branch.

Close Axis Bank Credit Card via Customer Care

You can call the Axis Bank credit card customer care on 1860 419 5555 or 1860 500 5555 from your registered mobile number (charges applicable as per service provider) and request a cancellation. The representative would ask you a few questions to verify your identity and process the closure of your Axis Bank credit card account.

Cancel Axis Credit Card by Visiting Nearest Axis Branch

You can visit your nearest Axis Bank branch and cancel your credit card. Make sure you carry some form of identification along with your active Axis Bank credit card to process the card cancellation request.

Things to Remember Before Closing an Axis Bank Credit Card

Closing your credit card can have a significant effect on your finances. Here are a few things you should remember when closing your Axis Bank credit card account:

  • Clear any outstanding dues on the card, including credit card loans, fees, Axis bank credit card EMI, etc., before initiating the cancellation request

  • Do not make any new purchases on the credit card after you have initiated the credit card cancellation process

  • Redeem all unused Axis Bank credit card reward points within 45 days of placing the request for card cancellation

  • Credit card dues cannot be transferred to a different card once the Axis Bank credit card cancellation request has been placed

  • If you do not reduce your expenses with credit card closure, your credit utilisation ratio on other cards will increase, which can negatively affect your credit score

  • Closing your only credit card can reduce your average credit history, thereby making it difficult for credit bureaus to assess your creditworthiness

Consequences of Closing Your Axis Credit Card

  • You will lose out on all the available credit card limit on your account once you initiate the Axis Bank credit card cancellation online

  • You will no longer have access to Axis credit card benefits and offers once your card is cancelled

  • Closing your Axis credit card can also have a negative effect on your credit score

  • If your credit utilisation gets affected upon closure of your Axis card, it might get difficult for you to avail a new credit card in the future

  • All the associated add-on credit cards with the primary card will be rendered inactive after closing your primary Axis Bank credit card

  • In case you have paid any Axis Bank credit card charges such as renewal fees or annual fees and chose to close the card mid-year, you will not get a refund on the charges

FAQs on How to Close Axis Bank Credit Card

  • ✔️What to do if the credit report does not reflect the closing of Axis Credit Card?

    It can take upto one or two billing cycles for a credit card to appear as closed or paid off. That's because lenders typically report transactions to the RBI on a monthly basis. Once reported, it will reflect in your credit report. If the issue still pertains, you should immediately contact the concerned bank authorities.

  • ✔️Can I re-activate my Axis Bank Credit Card?

    You cannot re-activate your card that is cancelled permanently. However, you can place a request for a new card. You can call the Axis Bank credit card customer care on 1860 419 5555 or 1860 500 5555 for additional details.

  • ✔️Can I cancel my Axis Bank credit card online?

    You can close or cancel your Axis Bank credit card by sending an email to the bank at creditcards@axisbank.com. You would need to mention your name, credit card number, and registered mobile number in the email along with your desire to initiate the Axis Bank credit card cancellation process. Do not mention your PIN in the email.

  • ✔️How can I close my Axis bank credit card?

    You can close your Axis Bank credit card online by sending a mail at creditcards@axisbank.com. Alternatively, you can call on 1860 419 5555 or 1860 500 5555 or visit the nearest Axis Bank branch to close your card.

  • ✔️How do I close Axis Bank credit card account permanently?

    You can submit the request to close your Axis Bank credit card account at creditcards@axisbank.com, or call their helpline at 1860 419 5555 or 1860 500 5555. Once the request is processed, the bank executive will guide you through the next steps to close your account permanently.

  • ✔️Is it important to pay off the outstanding dues before closing my Axis Bank credit card?

    Yes. You must clear any dues that are pending on your Axis credit card before closing it.

  • ✔️Can I redeem my reward points before closing my Axis credit card?

    Yes, you can redeem your available credit card reward points before closing your Axis credit card account. 

  • ✔️Can Axis Bank cancel your Axis Bank Credit Card?

    Axis Bank may cancel your credit card on account of the following reasons:

    • Failure to clear dues on time

    • Breaching the terms and conditions of credit card usage

    • Fraudulent practices using the credit card

  • ✔️Does a cancelled or closed Axis credit card affect your CIBIL Score?

    Yes,cancelling your Axis credit card may affect your credit score in case you have any outstanding amount due on your card or a skewed credit utilisation ratio. Moreover, if it was your only credit card, cancelling it can reduce your average credit history, making it difficult for credit bureaus to assess your creditworthiness.