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How to Close or Cancel Axis Credit Card?

Wondering to terminate your Axis Bank Credit Card? To know more about it, read below.

Process to Close Axis Credit Card

An Axis bank credit card holder can close or cancel his Axis bank credit card by requesting the branch or by dialing the Axis bank credit card customer care centres that exist for resolving customer grievances.

  • In order to close credit cards, you can send an email to the bank executives. Customers should send emails to premium.cards@axisbank.com or creditcards@axisbank.com to the bank authorities to close their credit cards.

  • Customers of Axis bank credit cards in the country can call 1800-233-5577/1800-209-5577/1800-103-5577 to cancel their credit card membership at any time of the day.

Things to Know Before Closing an Axis Bank Credit Card

The customer needs to remember the following points before choosing to cancel an Axis bank credit card:

  • It is necessary to clear all unpaid fees, pending loans, EMI services, balance transfers, along with other charges.

  • It is important to redeem all unused reward points which remain on the card within 45 days of requesting the closure of the credit card.

  • Pending credit card dues that the borrower wants to close cannot be moved to another credit card until the cardholder has submitted a request to close the credit card.

When can Axis Bank Cancel a Credit Card?

Without any clear reason or cause, Axis Bank may also terminate a credit card at its absolute discretion. If this is done, the cardholder will automatically have to clear all of the outstanding balance on the credit card. In addition, no annual fees or other costs will be refunded on a pro-rata basis. Additional explanations include:

  • Consistently failing to pay any amount within the due date owed to the bank .

  • Failure to meet commitments according to the terms and conditions .

  • Any online cheque/ECS/payment given to the bank using other bank account/standing instructions and not encashed.

  • Any representation that proves to be inaccurate or incomplete by the cardholder.

How to Reactivate A Closed Axis Bank Credit Card?

Customers need to send requests to the bank to reactivate the closed Axis bank credit card. The request will, however, only be raised if the cardholder has cancelled the card himself. The applicant needs to contact customer service centers and verify the credit card number, expiry date, date of birth and registered mobile number to reactivate the closed credit card issued by Axis bank. The credit card may also be reactivated by sending an email along with an identification certificate and a snapshot of the passport size photograph to the bank authorities.


  • ✔️What to do if the credit report does not reflect in the closing of Axis Credit Card?

    It can take one or two billing cycles for a loan or credit card to appear as closed or paid off. That's because lenders typically report monthly. Once it has been reported, it can be reflected in your credit score. If the issue still pertains, you should immediately contact the concerned bank authorities.

  • ✔️Can I re-activate my Axis Bank Credit Card?

    Yes, you can re-activate your Axis Bank credit card. To reactivate, you need to call the customer service number of Axis Bank to speak with a representative about reinstatement. Customers of Axis bank credit cards in the country can call 1800-233-5577/1800-209-5577/1800-103-5577.

  • ✔️Can I cancel my Axis Bank Credit Card by online method?

    You can close or cancel your Axis bank credit card by sending an email to the bank. The email can be sent to premium.cards@axisbank.com or creditcards@axisbank.com to initiate the cancellation process.