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The Axis Bank credit card PIN (Personal Identification Number) contains four digits that are unique to your credit card. To go about activating the Axis Bank credit card, you must initiate the PIN generation process. This Axis Bank credit card PIN is vital for online and offline transactions. Depending on your preference, you may initiate the Axis Bank credit card PIN generation process online or offline.

How to Activate Axis Bank Credit Card PIN

When you receive your credit card, it is deactivated for safety issues. The card cannot be misused even if it gets misplaced before reaching you. Only once the delivery is confirmed does the bank activate the credit card.

 

To begin activating the Axis Bank credit card, you need to generate the Axis Bank credit card PIN. Here are different methods of generating PIN for your Axis Bank credit card activation:

  • Through an ATM

  • Using netbanking

  • With the mobile application

Axis Bank Credit Card PIN Generation Methods

You can use the following online and offline methods to generate your PIN:

Online  Methods

1. Internet Banking

You can initiate the credit card PIN setup from the same platform when registered with Axis Bank’s net banking facility. Here is the step-by-step guide for the Axis Bank PIN generation process via net banking:

You can initiate the credit card PIN setup from the same platform when registered with Axis Bank’s net banking facility. Here is the step-by-step guide for the Axis Bank PIN generation process via net banking:

  1. Visit the Axis Bank official website

  2. Go to the Internet banking section and log in with your user ID and password

  3. Click on 'My Credit Cards' under ‘Accounts'

  4.  Click on 'More Services'

  5. Choose 'Credit Card PIN Change' and click on 'Go'

  6.  Enter the 4-digit PIN of your choice

  7.  Proceed by clicking on 'Continue' after entering the PIN

  8. Validate the Axis credit card PIN by entering the NETSECURE code sent to your registered mobile number. 

  9. Complete the Axis Bank credit card activation online

 

2. Mobile App

You can also initiate the Axis Bank credit card PIN setting using the mobile app. Follow the steps mentioned below:

  1. Download the 'Axis Mobile' app from the app stores, or get the link by sending an SMS with “MBANK” to 5676782 from your registered mobile number

  2. Click 'Banking' and then select 'Services' from the menu

  3. Choose 'Credit Card' under the ‘Services’ tab

  4. Select the ‘Set/Reset PIN’ option

  5.  Authenticate the Axis Bank credit card PIN generation process using the OTP sent on your number and select 'Continue'

  6. Enter the 4-digit PIN and select 'Continue'

  7. Validate by entering the MPIN you created at the time of registration

  8. Complete the Axis credit card PIN activation and use it for making purchases and other transactions

Offline Methods

1. Customer Care

 

Axis Bank credit card PIN setup can be done offline by contacting Axis Bank credit card customer care. The steps are as follows:

  1. Call the Axis Bank Customer Care helpline at 1860 419 5555/1860 500 5555

  2. Follow the IVR instructions and select the option to generate Axis Bank PIN

  3. Complete the instructions to generate an activation passcode

  4. Enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account

  5. Validate the details to access your activation passcode, a one-time activation code valid for 3 hours, on your mobile.

  6. Enter this activation code

  7. Key in your preferred Axis Bank credit card PIN after the validation process

 

 

When the Axis Bank credit card PIN generation is complete, you will get a confirmation message on your registered number.

 

2. ATM

Axis Bank credit card PIN setup can be done offline by visiting an Axis Bank ATM. Follow the steps mentioned below:

  1. Visit your nearest Axis Bank ATM

  2. Insert your Axis Bank credit card into the machine

  3. Select the ‘Set PIN’ option on the screen

  4. Select the option ‘Generate OTP,’ as you are a first-time user

  5. Enter the details such as credit card expiry date, date of birth, the mobile number registered with the bank, etc.

  6. Validate with the OTP received

  7. Enter the 4-digit PIN post authentication

  8. Re-enter the same PIN and click on ‘Confirm’

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Disclaimer

Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.

Frequently Asked Questions

Can I call Axis Bank customer care from a non-registered mobile number for placing a PIN generation request?

No, you need to call the Axis Bank credit card customer care from your registered mobile number to process any credit-card related request.

How to generate a TPIN for an Axis Credit Card?

Axis Bank credit card PIN generation offline via calling customer care requires you to generate an intermediate PIN known as the 'activation passcode'. The steps are as follows:

  • Call the Axis Bank Customer Care helpline on 1860 419 5555 or 1860 500 5555.

  • Follow the IVR instructions and select the Axis Bank PIN generation service from the range of services offered.

  • Confirm your request by choosing the 'Generate PIN' option.

  • You will be prompted to enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account.

  • Validate the details to access your activation passcode.

How to generate PIN for my Axis add-on credit card?

Axis Bank credit card PIN generation for add-on cards can be done through netbanking, mobile app, or by calling the customer care.

How to generate a new PIN for an existing Axis credit card?

New Axis credit card PIN generation can be done using Axis Bank net banking facility or the mobile banking app. Alternatively, you can opt to generate Axis credit card PIN by calling the customer care number.

Can I generate my credit card PIN through another bank’s ATM?

No. Axis Bank credit card PIN can only be generated and reset at an Axis Bank ATM.

Can I generate an Axis Bank credit card PIN via SMS?

No, you cannot generate Axis Bank credit card PIN using the SMS service. You can, however, use the internet banking service, mobile app, ATM, or call customer care to set your card PIN.

What are the methods to generate an Axis Bank credit card PIN?

You can generate the Axis Bank credit card PIN online as well as offline:

  1. Online: Through internet banking or through the mobile app

  2. Offline: Through an ATM or through phone banking (IVR)

How to change Axis Bank credit card PIN?

For Axis credit card PIN change online, you can go to the bank website or the mobile app. In case you do not want to opt for Axis bank credit card pin generation online, you can do it offline at an Axis Bank ATM or by calling the bank’s customer care.

What if I forget my Axis Bank credit card PIN?

If you forget your Axis Bank credit card PIN, call the bank's customer service number. Additionally, you can use a mobile banking app to reset your credit card PIN. select "Credit Card" and then "Set/Reset PIN." You will then get an OTP (one-time password) for authentication.

Does the PIN remain the same for my add-on credit card as well?

A different PIN will be alloted to you for an add-on credit card.

Can I generate my credit card PIN if my card is blocked?

You are required to first get your credit card unblocked in order to change or update your Axis bank credit card PIN.

Are ‘set PIN’ and ‘reset PIN’ facilities available for standalone credit card customers?

Customers who do not use mobile banking independently are unable to use the "set PIN" feature. Once mobile banking has been set up, the "reset PIN" feature can be used to change the PIN.

Is it possible to generate this OTP earlier than the transaction?

Yes, you can generate an OTP via SMS. Simply send a short code PREOPT along with the last four digits of your registered mobile number. You have to send the code to 5676798.

Can you generate a PIN for an add-on Axis credit card?

All you have to do is follow the same PIN generation process mentioned above. Note that you have to provide primary cardholder details when you generate a PIN.

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