- Overview
- Claim Settlement
- Customer Care
Reach Out to Us
With a commitment to serve their customers better, Aditya Birla Health Insurance customer care offers extensive customer care service, so that they can answer all your queries and questions. With their digital approach, they make it easy for customers to reach out to them. Here are some ways in which you can get your queries resolved.
Contact Aditya Birla Health Insurance on the Toll-free Number
You can reach out to the customer executive who is there to assist you in times of need. Just call on the customer care number: 1800-270-7000
Contact Aditya Birla Health Insurance through Email
You can write to the Aditya Birla Health Insurance team at: care.healthinsurance@adityabirlacapital.com
Contact Aditya Birla Health Insurance through WhatsApp
Want quicker support? You can connect through WhatsApp by sending “Hi/ Self service” on +91 8828800035
Grievance Redressal for Aditya Birla Health Insurance through Finserv MARKETS
You can raise a service request at:
HTTPS://WWW.BAJAJFINSERVMARKETS.IN/CONTACT-US.HTML
In case you do not receive a response within 15 days or if you are not satisfied with the resolution, please refer to the escalation matrix below:
Level |
Contact Details |
TAT (in days) |
Level 1 |
First level of escalation: Write to insuranceassist@bajajfinservmarkets.in
|
2 |
Level 2 |
Second level of escalation: Write to insurancegrievance@bajajfinservmarkets.in
|
2 |
In case you are still not satisfied with the decision/resolution provided, you may approach the Insurance Regulatory and Development Authority of India(IRDAI).
In case your complaint/Grievance is still unresolved, you may directly approach the insurance Ombudsman for redressal. Find your nearest Ombudsman office @ Http://www.gbic.co.in.
Grievance Redressal through Aditya Birla Health Insurance
In case your issue has still not been satisfactorily resolved, you can write in to the Grievance Redressal Officer at Aditya Birla at gro.healthinsurance@adityabirlacapital.com or follow the detailed Grievance Redressal Mechanism as below:
Company Name |
Aditya Birla Health Insurance Co. Limited |
|
Level 1 |
Call |
Call: 1800 270 7000 |
Email for Senior Citizen |
||
Website |
|
|
Branch |
Branch office |
|
HO |
Write to their HO address |
|
Level 2 |
In case you are not satisfied with the resolution you may write to Head – Customer Care |
|
Level 3 |
Escalate to Grievance Redressal Officer |
|
Pay a Visit
You can also pay a visit to the branch of Aditya Birla Health Insurance Co. Ltd. at:
9th Floor, Tower 1, One Indiabulls Centre, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013
Branch Office Address
Location |
Address |
Mumbai |
Office no 403, Laxmi Commercial Premises Society Senapati Bapat Marg, Dadar Station Road Dadar West Mumbai - 400028 |
|
Mumbai 104, BABA House, Bajaj Road Off M V Road next to WEH Metro Station Andheri (East), Mumbai - 400093 |
Pune |
Office No 6, Pradeep Chambers Bhandarkar Road, Pune - 411004 |
Bangalore |
1st Floor, 19/4 above Axis Bank Sairbagh, Cunningham Road, Bangalore Karnataka -560052 |
Kolkata |
Apeejay House 3rd Floor, C block, 15 Park Street, Kolkata - 700016 |
New Delhi |
HB Twin Towers, Office No. 104, Above starbucks Netaji Subhash Place New Delhi - 110034 |
Chennai |
Gr Floor Rain Tree Palace, Mc Nicholas Road, Chetpet, Chennai - 600034 |
Hyderabad |
Flat No 209 Block II, White House, Begumpet, Hyderabad 500016 |
Delhi |
Unit No. 1&2, 1st Floor. Parmesh Corporate Tower, Plot no.13, Karkardooma Community Centre, Delhi -110092 |
Bangalore |
2nd Floor, 317/A, 9th Main Road, 5th Block, jayanagar, Bangalore - 560041 |
Chennai |
12nd Floor, No 110, Sardar Patel Road, Adyar,Chennai 600020 |
Mumbai |
Aditya Birla Health Insurance Co. Limited, 404, Ganjawala Residency, Ganjawala Lane, Borivali West,Mumbai- 400092 |
Mumbai |
Office No. 3 & 4, Kamanwala Chambers, 1st Floor, Sir P M Mehta Road, Fort, Mumbai-400001 |
Navi Mumbai |
A-107, BSEL Tech Park, Sector-30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai-400 703. |
Gurgaon |
1st Floor, SCO No 24,Sector 14, Gurgaon, Haryana 122001 |
Noida |
Shop No. F6/05, Wave Silver Tower, D-6 Sector 18, Noida, Gautam Budh Nagar U.P. 201301 |
Kolkata |
Unit no. 7A11, 7th Floor , Intellect icon, 232 Chittaranjan Avenue,Girish Park, Kolkata-700006 |
Aurangabad |
2nd Floor. Offcie No. 04, Mulay Tapadiya Complex, Jalna Road, Aurangabad 431001 |
Jodhpur |
5th Floor, Harinath Tower, PWD Colony, Jodhpur 342001 |
Asansol L |
2nd Floor, Shree Vishal Plaza, G. T. Road East. holding No. 123 (N), G.T. Road (East) Asansol - 713303 |
