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Reach Out to Us

With a commitment to serve their customers better, Aditya Birla Health Insurance customer care offers extensive customer care service, so that they can answer all your queries and questions. With their digital approach, they make it easy for customers to reach out to them. Here are some ways in which you can get your queries resolved.

Contact Aditya Birla Health Insurance on the Toll-free Number

You can reach out to the customer executive who is there to assist you in times of need. Just call on the customer care number: 1800-270-7000

Contact Aditya Birla Health Insurance through Email

You can write to the Aditya Birla Health Insurance team at: care.healthinsurance@adityabirlacapital.com

Contact Aditya Birla Health Insurance through WhatsApp

Want quicker support? You can connect through WhatsApp by sending “Hi/ Self service” on +91 8828800035

Grievance Redressal for Aditya Birla Health Insurance through Finserv MARKETS

You can raise a service request at: 

HTTPS://WWW.BAJAJFINSERVMARKETS.IN/CONTACT-US.HTML

In case you do not receive a response within 15 days or if you are not satisfied with the resolution, please refer to the escalation matrix below:

Level

Contact Details

TAT (in days)

Level 1

First level of escalation: Write to insuranceassist@bajajfinservmarkets.in

 

2

Level 2

Second level of escalation: Write to insurancegrievance@bajajfinservmarkets.in

 

2

In case you are still not satisfied with the decision/resolution provided, you may approach the Insurance Regulatory and Development Authority of India(IRDAI).

In case your complaint/Grievance is still unresolved, you may directly approach the insurance Ombudsman for redressal. Find your nearest Ombudsman office @ Http://www.gbic.co.in.

Grievance Redressal through Aditya Birla Health Insurance

In case your issue has still not been satisfactorily resolved, you can write in to the Grievance Redressal Officer at Aditya Birla at gro.healthinsurance@adityabirlacapital.com or follow the detailed Grievance Redressal Mechanism as below:

Company Name

Aditya Birla Health Insurance Co. Limited

Level 1

Call

Call: 1800 270 7000

Email

care.healthinsurance@adityabirlacapital.com

Email for Senior Citizen

seniorcitizen.healthinsurance@adityabirlacapital.com

Website

 

https://www.adityabirlacapital.com/healthinsurance/

Branch

Branch office

HO

Write to their HO address

Level 2

In case you are not satisfied with the resolution you may write to Head – Customer Care

carehead.healthinsurance@adityabirlacapital.com

Level 3

Escalate to Grievance Redressal Officer

gro.healthinsurance@adityabirlacapital.com

Pay a Visit

You can also pay a visit to the branch of Aditya Birla Health Insurance Co. Ltd. at:

9th Floor, Tower 1, One Indiabulls Centre, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013 

Branch Office Address

Location

Address

Mumbai

Office no 403, Laxmi Commercial Premises Society Senapati Bapat Marg, Dadar Station

Road Dadar West Mumbai - 400028 

 

Mumbai 104, BABA House, Bajaj Road Off M V Road next to WEH Metro Station Andheri (East), Mumbai - 400093

Pune

Office No 6, Pradeep Chambers Bhandarkar Road, Pune - 411004

Bangalore 

1st Floor, 19/4 above Axis Bank Sairbagh, Cunningham Road, Bangalore Karnataka -560052 

Kolkata

Apeejay House 3rd Floor, C block, 15 Park Street, Kolkata - 700016 

New Delhi

HB Twin Towers, Office No. 104, Above starbucks Netaji Subhash Place New Delhi -

110034 

Chennai

Gr Floor Rain Tree Palace, Mc Nicholas Road, Chetpet, Chennai - 600034 

Hyderabad

Flat No 209 Block II, White House, Begumpet, Hyderabad 500016

Delhi 

Unit No. 1&2, 1st Floor. Parmesh Corporate Tower, Plot no.13, Karkardooma Community Centre, Delhi -110092 

Bangalore 

2nd Floor, 317/A, 9th Main Road, 5th Block, jayanagar, Bangalore - 560041 

Chennai

12nd Floor, No 110, Sardar Patel Road, Adyar,Chennai 600020

Mumbai 

Aditya Birla Health Insurance Co. Limited, 404, Ganjawala Residency, Ganjawala Lane, Borivali West,Mumbai- 400092 

Mumbai 

Office No. 3 & 4, Kamanwala Chambers, 1st Floor, Sir P M Mehta Road, Fort, Mumbai-400001 

Navi Mumbai 

A-107, BSEL Tech Park, Sector-30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai-400 703. 

Gurgaon 

1st Floor, SCO No 24,Sector 14, Gurgaon, Haryana 122001

Noida 

Shop No. F6/05, Wave Silver Tower, D-6 Sector 18, Noida, Gautam Budh Nagar U.P. 201301 

Kolkata 

Unit no. 7A11, 7th Floor , Intellect icon, 232 Chittaranjan Avenue,Girish Park, Kolkata-700006 

Aurangabad 

2nd Floor. Offcie No. 04, Mulay Tapadiya Complex, Jalna Road, Aurangabad 431001 

Jodhpur 

5th Floor, Harinath Tower, PWD Colony, Jodhpur 342001 

Asansol L  

2nd Floor, Shree Vishal Plaza, G. T. Road East. holding No. 123 (N), G.T. Road (East) Asansol - 713303 

Best Health Insurance Plans Available at Finserv MARKETS