Customer care is an indispensable feature to offer as a service provider, and credit card companies offer exactly this support to their consumers. Before we address the purpose of credit card customer care, let’s understand what credit cards are for.
Issued by financial institutions, a credit card allows you to borrow funds up to a pre-decided amount to electronically pay for any purchase. A credit card differs from a debit card as, in the former case, money is deducted from a pre-decided limit rather than from your bank account. You can easily apply for a credit card online with minimum documentation.
Every credit card will be issued with exclusive offers and benefits. However, in cases where you wish to understand how a card works, or to rectify a purchase you did not make, you can reach your credit card customer care number. A credit card customer care phone number will be provided to you through a booklet or on your issuer’s website. The purpose of credit card customer support is to offer any aid for problems related to your credit card.
Customer service exists to help you with any queries around your credit card. The following grievances are typically addressed when cardholders call their credit card customer service number.
A credit card helpline number can aid in an inquiry regarding your account’s balance and/or credit dues.
It can help in learning how much credit card limit or cash limit is available to you.
A credit card toll free no can help in getting a subscription of your e-statement of the current month, or any prior e-statement.
Credit card customer care can be reached to request a duplicate credit card statement
Finally, a credit card customer care toll free number can help you learn your card’s reward point summary.
In case you do not have access to your card when you call customer service. This might end up not working in your favor as customer service normally requires certain details about your card to help you. You can easily remember these details or save them in an encrypted file on your phone to access them when reaching out to credit card customer service. So when you call your credit cards customer service number, be prepared with these few items:
The last four digits of your credit card’s sixteen-digit card number.
Your DOB in the DDMMYYYY format.
Your credit card’s date of expiry.
A registered phone number of yours where an OTP will be sent to confirm your authenticity.
Your four-digit credit card PIN.
With Finserv MARKETS you get a wide range of credit cards with their latest features, fee details, benefits, latest offers, and more in an all-in-one platform. You can choose from India’s best options for credit cards and receive 24x7 customer service. Whether you wish to avail travel discounts, shop, or win lifestyle rewards, Finserv MARKETS has the right credit card for you. RBI and Axis Bank are Finserv MARKETS partners meaning you can receive multiple varieties of credit cards from either.
You get access to a credit card customer care toll free number when you get a credit card with Finserv MARKETS. You can reach customer service to inquire about the aforementioned queries. Additionally, Finserv MARKETS offers its credit cardholders a variety of rewards that you can redeem in the form of a welcome gift, purchasing points, travel coupons, and more. Depending upon the credit card you choose, you can get different kinds of rewards. You can also reach your credit card customer care number if a reward that was promised has not shown up.
The purpose of a credit card is to help you shop with ease. When it comes to blocking a lost/stolen card, queries regarding your balance or credit limit, and other such concerns, a credit card customer care toll free number exists to aid you. Credit card customer support is there to help you protect your finances or know if a purchase is worth going ahead with. Additionally, from credit card customer support you can also learn about the various rewards that your credit card is offering to you as a new or long-time cardholder. This way you reap the most from these benefits.