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Find contact details for SBI Credit Card customer care in Rajasthan, including toll-free numbers, grievance redressal, and resolution tips.
Last updated on: March 09, 2026
SBI Card provides dedicated customer support in Rajasthan through toll-free numbers and regional offices. Cardholders access assistance for billing queries, fraud reports, and service requests. The Jaipur office supports escalations alongside nationwide helplines serving all states uniformly.
Rajasthan customers reach SBI Card support through multiple channels designed for quick resolution. Toll-free numbers connect directly to trained executives handling card-related concerns. Here are the SBI Credit Card Customer Care numbers in Rajasthan:
| Mode | Contact Information |
|---|---|
Toll-free number |
1800-180-1290 |
Chargeable numbers |
1860-500-1290 |
Landline access |
STD code + 39-02-02-02 |
customercare@sbicard.com |
|
SMS for card block |
BLOCK XXXX to 5676791 |
*Note that XXXX refers to the last 4 digits of your SBI card
Executives are available: Monday to Saturday (8 AM-8 PM)
Alternatively, chat support resolves queries instantly during business hours. WhatsApp service activates through missed calls to 8080 94 5040.
SBI Credit Card maintains uniform toll-free numbers across India, including Rajasthan. These lines eliminate call charges for cardholders seeking assistance. The SBI Credit Card toll-free number Rajasthan includes:
1800 180 1290
Serves general queries like balance checks, payment status, and reward redemptions.
1800 180 1295
Supports IRCTC SBI Platinum Card holders specifically.
All numbers operate Monday to Saturday, 8 AM to 8 PM. Executives handle queries in Hindi, English, and regional languages including Rajasthani dialects.
SBI Card follows RBI-mandated four-level grievance structure. Customers escalate systematically when initial support falls short.
| Grievance Level | Authority / Channel | How to Escalate | Resolution Timeline |
|---|---|---|---|
Level 1 |
SBI Credit Card Customer Care |
Call 1800 180 1290 within 30 days of the issue. The executive registers the complaint and provides a reference number. |
Reference number remains valid for 30 days |
Level 2 |
SBI Card Nodal Officer |
Reach out at 1860-180-7777 to contact the Nodal officer. Email nodalofficer@sbicard.com with the complaint reference number if the issue remains unresolved. |
Response within 10 working days |
Level 3 |
Principal Nodal Officer |
Submit a written complaint addressed to the Principal Nodal Officer: By Email: PrincipalNodalOfficer@sbicard.com |
Priority handling for persistent issues |
Level 4 |
RBI Banking Ombudsman |
Approach the RBI Ombudsman after exhausting SBI Card’s internal channels. Rajasthan customers may contact the Jaipur Ombudsman office after 30 days of no bank response. |
As per RBI Ombudsman guidelines |
If your concern remains unresolved, follow these structured steps:
Note your service request or complaint reference number
Escalate via SBI Card’s official grievance portal or email
Contact the Nodal Officer using escalation details provided on the SBI Card website
If unresolved for over 30 days, approach the RBI Ombudsman
This escalation ensures accountability and provides customers with an independent dispute resolution mechanism.
SBI Card executives handle frequent concerns efficiently. Rajasthan customers report these issues regularly.
Fraud and Lost Cards
Helps by immediate card blocking which prevents misuse of cards. New cards dispatch within 5-7 days post-reporting.
Late Payment Fees
Waivers granted for first offenses or genuine delays upon request within the billing cycle.
Card Activation
New or replacement cards activate via IVR or customer care instantly after OTP verification.
Billing Disputes
Transaction challenges resolve within 10 days with supporting proofs like receipts.
Reward Points Queries
Balance checks and redemption assistance available round the clock.
Customer care logs maintain detailed records improving resolution rates over time.
Reviewer
Yes, Rajasthan residents can contact 1800 180 1290 toll-free Monday to Saturday from 8 AM to 8 PM for all card queries.
Rajasthan customers use 1800 180 1290 toll-free, 0141-39 02 02 02 local, email, WhatsApp, or visit the Jaipur Corporate Park office.
Yes, customers report lost cards immediately on 1800 180 1290 for instant blocking and replacement processing within 5-7 days.
Yes, customer care resolves billing disputes within 10 working days upon submission of transaction proofs and reference details.
Customer care processes limit enhancements, address changes, and supplementary card requests after income verification and document submission.
Executives provide support in Hindi and English. Rajasthani dialect assistance available during peak complaint hours upon request.
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