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Get all the essential details about the SBI credit card office in Kolkata, including its location, contact information, and the wide range of services it offers to cardholders.
Last updated on: January 22, 2026
The SBI credit card office in Kolkata is the go-to location for cardholders to resolve billing disputes, clarify transactions, or receive assistance with settlement-related matters. Whether you prefer in-person assistance or the walk-in desk for quicker service, the office is easily accessible for all card-related concerns.
The SBI Card head office in Kolkata is located on Park Street and provides a variety of services to assist cardholders with their credit card needs. Whether you require help with billing enquiries or settlements, you can visit this office for comprehensive support.
Here are its details:
| Head Office | Details |
|---|---|
Address |
SBI Card, 3rd Floor, Block A, Apeejay House, 15 Park Street, Kolkata, West Bengal, India - 700 016 |
Contact Number |
Toll-free: 1800 180 1290 Local: Dial 39 02 02 02 (using local STD code) |
Working Hours |
Monday to Saturday: 10 AM to 4 PM Closed on 2nd and 4th Saturdays |
Website |
www.sbicard.com |
For cardholders who prefer face-to-face assistance, the walk-in desk at the SBI credit card office in Kolkata is also available at the same Park Street location.
The walk-in desk allows customers to raise general credit card queries, seek clarification on billing or transactions, and get guidance on card-related processes without a prior appointment. This option is suitable for those who want quicker, in-person support during official working hours.
Walk-In Desk Address:
SBI Card, Block-A, 3rd Floor, Apeejay House, No-15, Park Street, Landmark: Next to Park Hotel, Kolkata – 700016
If you need to get in touch with the SBI credit card office in Kolkata, you can contact the customer support team through the toll-free number 1800 180 1290 or dial 39 02 02 02 (using the local STD code).
The office is open from Monday to Saturday, between 10 AM and 4 PM, and remains closed on the 2nd and 4th Saturdays of each month. Whether you have billing issues, transaction-related concerns, or other credit card enquiries, the team is available to assist you and help resolve any issues efficiently.
If you are looking to settle outstanding dues on your credit card, the SBI credit card settlement office in Kolkata can help. The settlement team can guide you through the process, helping to negotiate manageable payment terms or reduce the total outstanding amount where applicable.
This service is particularly beneficial if you are facing financial difficulties and need support managing your payments. You can visit the settlement office in person or contact the toll-free number to explore available settlement options. The team will provide full assistance and guidance to help you reach a suitable resolution.
Reviewer
Yes, SBI credit card holders in Kolkata can visit the office for assistance with billing inquiries, transaction clarifications, and any other credit card-related concerns. The team at the office is ready to help resolve such issues efficiently.
The office is open Monday to Saturday, from 10 AM to 4 PM. It is closed on the 2nd and 4th Saturdays of each month.
At the SBI credit card office in Kolkata, cardholders can avail themselves of various services, including billing dispute resolution, transaction clarifications, card-related inquiries, and settlement assistance for outstanding dues.
No, prior appointments are not required. Cardholders can walk into the office during working hours to receive assistance with their concerns.
Yes, SBI credit card holders in Kolkata can get assistance with lost cards, PIN generation, and card blocking at the office. The team will guide you through the process to block the card and issue a replacement if necessary.
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