SMFG India Credit Personal Loan Customer Care

SMFG India Credit provides Personal Loans with attractive benefits; both for salaried and self-employed individuals. You can use SMFG India Credit Personal Loans for meeting a wide array of costs - be it a wedding, travel, child’s education, medical emergency or any big-ticket expenditure. You can apply for a SMFG India Credit Personal Loan amount of up to Rs. 25 Lakhs at competitive rates of interest - starting from 12% onwards, along with a hassle-free documentation process and simple eligibility criteria. What’s more, with SMFG India Credit Personal Loans, you can avail a superb customer service experience. Read on to know more about its customer service department.

• For any queries pertaining to SMFG India Credit Personal Loans, you get in touch with the customer care unit through the toll-free number: 1800 103 6002. The customer service team will respond to your Personal Loan queries along with any suggestions or complaints between 9 am and 7 pm, from Monday to Saturday. This facility, however, is not available on public holidays and Sundays.
• Once you have applied for a SMFG India Credit Personal Loan, you can check the status of your loan application by giving a missed call on the number: +91-9594763763. After the missed call, customer care representatives will typically call you back within a day, and notify you about the application status.

For any queries or issues related to Personal Loans, you can contact the customer care unit via an email. You can send an email at namaste@fullertonindia.com. With a simple email, your issues will be resolved and your queries responded to.

It might be possible - though unlikely - that you are unable to contact the customer care department via email or phone. In such cases, you have the option to send a regular post at the address: SMFG India Credit Credit Co Ltd, PO Box No. 8108, Bandra East, Mumbai, Maharashtra - 400051.

• If you have not received a satisfactory response to your query, you can contact the Customer Care Redressal Cell to avail specialised care for your individual query. You can send an email to ccrc@fullertonindia.com. If this too remains unsatisfactory, the issue can be escalated to the Grievance Redressal Officer. You can send an email at escalation@Fullertonindia.com. Here, you must keep in mind to mention the Reference ID of your query/complaint/issue. You will receive a response from the concerned authority within seven days.  
• After receiving the response, if you are still dissatisfied, you can further escalate the issue with the head of the Customer Fulfilment Cell. Here, you are required to visit SMFG India Credit’s website: https://www.fullertonindia.com/, and click on the tab: ‘Contact Us.’ You then have to provide the details such as the particulars of your query/complaint, your contact details, application reference number, and so on. 

In the unlikely case of failing to get your query addressed or issue resolved by the customer care unit, you can contact the manager of the Complaint Redressal Cell. You can send an email at sneha.naveen@fullertonindia.com. Here again, do remember to mention your reference Id. The designated authority will respond to your mail within a week.

You can contact the representatives at the branch offices in Mumbai and Chennai. In Mumbai, you can visit: SMFG India Credit Credit Company Ltd, Supreme Business Park, Floors 5&6, B Wing, Supreme IT Park, Supreme City, Powai, Mumbai -400076. The telephone number is +91-2267491234. If you are in Chennai, you can visit the corporate office at SMFG India Credit Credit Company Ltd, 3rd Floor, No -165 Megh Towers, PH Road, Maduravoyal, Chennai -600095.

You can apply for a SMFG India Credit Personal Loan on the company’s official website: https://www.fullertonindia.com/personal-loan.aspx. Once you have made a loan application, the customer care unit will contact you, and request for submission of the requisite documents. For your ease and convenience, the representatives will guide you through the entire loan application process. You can subsequently track your loan application on the company’s website by clicking on the tab: ‘Services’ and then select the option to track your loan application. While applying for a loan, you must also keep in mind that SMFG India Credit doesn’t provide SMS-based facilities for Personal Loan customers.

You can now apply for SMFG India Credit Personal Loan, available on Bajaj Markets, and get access to multiple benefits, like instant loan approval, flexible repayment tenures, quick disbursal, exclusive offers, and so on. With its customer-first approach, Bajaj Markets provides seamless customer care services. For any queries, doubts or complaints, you can email at wecare@bajajfinserv. Alternatively, you can call a customer care executive at the helpline no. +91-8698010101. For round-the-clock assistance, choose the chatbot ‘YARA.’