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Access Kissht customer care support through helpline number, email, and WhatsApp to resolve loan, EMI, and account-related queries.
Last updated on: Jul 06, 2026
Supporting you through every step, Kissht's customer care team ensures prompt and reliable assistance. Whether you need help with loan eligibility, application updates, repayment queries, or complaint resolution, the Kissht Personal Loan customer care team is committed to making your experience smooth and stress-free.
You can contact Kissht through multiple support channels if you need help with your loan, application status, or account issues.
Here are the available customer support options, including the Kissht app helpline number and customer care number for Kissht users:
| Service | Contact Details | Availability / Charges |
|---|---|---|
Kissht personal loan customer care number |
080 44745884 |
Chargeable |
Alternate customer care number Kissht |
080 62816309 |
Chargeable |
Kissht app support |
Available within the Kissht app |
24/7 access for queries and request |
You can also raise queries directly through the Kissht app, which is often the fastest way to track your request or get updates on your loan.
The following email addresses can be used to contact Kissht’s personal loan customer service for any written communication:
care@kissht.com
This Kissht loan customer care mail is for general personal loan inquiries or issues.
Kissht provides a convenient and flexible option to connect via WhatsApp for all personal loan-related queries. Through WhatsApp assistance, customers can enjoy quick and efficient support- from checking loan eligibility and tracking application status to resolving concerns in real time, all through a simple chat. Their response is quick and helpful.
Official WhatsApp numbers include: +91 2248913631
Customers can reach out to the Kissht personal loan customer care by WhatsApp to get a personalised response
Simply send a quick message on WhatsApp to connect instantly to the Kissht’s customer care number for any loan-related assistance
Kissht Personal Loan customer service follows the following grievance redressal framework for customers that have unresolved issues and wish to escalate the same.
| Level | Designation / Point of Contact | Role / Description | Contact Details | Response Time (TAT) |
|---|---|---|---|---|
Level 1 |
Customer Service Desk |
For all queries and questions related to Kissht Personal Loans, this will be the first mode of contact. |
Customer Care Number: 080-44745952 Email: care@kissht.com Live Chat / WhatsApp: Available on the official website or app |
1–7 business days depending on issue type |
Escalation (if unresolved) |
Customer Service Manager |
If the issue remains unresolved within the specified timeline, this number can be reached for further assistance. |
Callback arranged within 1–24 hours of request; final resolution or updated timeline within 2 business days |
|
Level 2 |
Grievance Redressal Officer (GRO) Name: Reefat Shaikh |
Any queries that still remain unresolved, can be sorted through this level. |
Address: OnEMI Technology Solutions Ltd., 10th Floor, Tower 4, Equinox Park, LBS Marg, Kurla West, Mumbai 400070, Maharashtra Email: care@kissht.com Phone: 080-44745952 |
Acknowledgment within 48 hours; resolution within 30 days |
Level 3 |
Nodal Officer Name: Zaffar Khan |
For cases where the customer is not satisfied with the Grievance Redressal Officer’s response or if the complaint remains unresolved within 30 days. |
Address: OnEMI Technology Solutions Ltd., 10th Floor, Tower 4, Equinox Park, LBS Marg, Kurla West, Mumbai 400070, Maharashtra Email: escalation@kissht.com Phone: 080-44745951 |
Final review and response within 30 days |
Further Escalation (if unresolved by Nodal Officer) |
Reserve Bank of India – Sachet Portal |
Customers can file a formal complaint if the grievance remains unresolved after 30 days. |
Website: https://sachet.rbi.org.in |
As per RBI guidelines |
You can reach Kissht through multiple support channels for quick assistance with your loan or app-related queries.
Here are the available options, including the Kissht app helpline number:
| Support Channel | Details | Availability / Notes |
|---|---|---|
Phone support (Kissht app helpline number) |
#ERROR! |
Charges may apply as per your operator |
Customer care numbers |
080 44745884 / 080 62816309 |
Chargeable |
App support |
Available within the Kissht app |
24/7 access for tracking requests and raising queries |
Email support |
care@kissht.com |
Responses during business hours |
Website |
Official Kissht website |
Use for general information and support access |
Reviewer
Ans: Kissht’s customer care can be contacted via phone, email, WhatsApp, or live chat through their official channels. They provide support for loan eligibility, application status, repayment, and complaints.
Ans: The primary Kissht Personal Loan customer care numbers are 080 44745884 and 080 62816309. Both are chargeable numbers available during undisclosed hours.
Ans: Complaints can be raised through the customer service desk at 080-44745952 or via email at care@kissht.com. Unresolved issues can be escalated to the Customer Service Manager, then to the Grievance Redressal Officer (Reefat Shaikh), and finally to the Nodal Officer (Zaffar Khan). If unsatisfied, complaints can be filed with the Reserve Bank of India's Sachet Portal.
Ans: Yes, customers can reach Kissht customer care on WhatsApp at +91 2248913631 for personalised, quick responses regarding their personal loan queries.
Ans: Kissht does not provide a toll-free personal loan customer care number; the available contact numbers are chargeable.
Ans: You can contact the Kissht app helpline number at 080 44745884 for assistance with loan-related issues. Charges may apply as per your mobile operator.
For faster support, you can also use the Kissht app by logging in, navigating to the help or support section, and raising a request. This allows you to track your query and receive updates directly within the app.
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