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Get quick access to official Poonawalla Fincorp Personal Loan customer care numbers, email IDs, WhatsApp support, and grievance channels to resolve loan queries, repayment issues, or complaints with ease.
Last updated on: March 12, 2026
Getting quick help with your personal loan questions — whether it’s about repayment, statements, or complaints — is important. This page provides official Poonawalla Fincorp customer care numbers, email IDs, WhatsApp support details, and guidance on the services you can avail when contacting their support team.
If you need assistance with your Poonawalla Fincorp Personal Loan, the lender offers a toll-free helpline you can call for general queries, account support, or repayment help.
| Location / Purpose | Customer Care Number | Availability |
|---|---|---|
Toll-free Helpline (All India) |
1800-266-3201 |
Mon–Sat: 9:00 AM – 7:00 PM |
Pune / Corporate Office |
- |
Based on branch hours |
Principal Grievance Officer (Pune) – Office |
020-67808090 |
Refer grievance contact below |
These are the main official support numbers provided by Poonawalla Fincorp to help you with personal loan queries including repayment, documentation, and other service-related questions.
You can also reach out via email for personalised support, especially for documentation or formal requests:
customercare@poonawallafincorp.com – General support and loan queries
grievance@poonawallafincorp.com – Used specifically for grievance redressal and dispute resolution
pno@poonawallafincorp.com – Grievance officer contact for escalation
Sending your loan account number or proposal number in the email helps the support team address your issue faster.
Poonawalla Fincorp also offers support over WhatsApp, allowing you to get assistance using your smartphone.
Save +91-8806222222 in your phone contacts as “Poonawalla Fincorp Limited”
Open WhatsApp and refresh your contacts
Search for the contact and send a “Hi” message
This WhatsApp option provides a convenient digital support channel that many borrowers find useful for quick queries and information retrieval.
When you contact customer care for Poonawalla Fincorp Personal Loan, their team can assist you with a lot of services. Like:
Loan Account Information: Check outstanding balance, EMI schedule, and repayment details
EMI Payment Support: Help with payment modes, auto-debit setup, or payment issues
Loan Application & Status Tracking: Queries about new applications or status updates
Statement Requests: Assistance with downloading or sending loan statements via WhatsApp or email
Complaint Resolution & Grievances: Dedicated support through official grievance email or escalation channels
These services ensure you can manage your personal loan efficiently throughout the repayment lifecycle.
| City | Office / Address | Contact |
|---|---|---|
Pune (Registered Office) |
201 & 202, 2nd Floor, AP81, Koregaon Park Annex, Mundhwa, Pune – 411036 |
Toll-free: 1800-266-3201 |
Pune (Grievance Officer) |
201 & 202, 2nd Floor, AP81, Koregaon Park Annex, Mundhwa, Pune – 411036 |
020-67808090 |
Delhi |
5th Floor, Prem Dohil Sadan, Plot No. 11, Rajendra Place, New Delhi – 110008 |
Toll-free: 1800-266-3201 |
Kolkata |
6th Floor, Apeejay House, Block B, Unit No: B/6/1, 15 Park Street, Kolkata – 700016 |
Toll-free: 1800-266-3201 |
These are some of the key locations where you can reach out in person or via official support channels for grievances or detailed assistance. Distinct local addresses help if you prefer face-to-face support or need grievance handling under official policies.
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Reviewer
You can call the toll-free helpline 1800-266-3201 or send an email to customercare@poonawallafincorp.com with your loan details for support.
The main customer care number is 1800-266-3201 (Monday to Saturday, 9:00 AM to 7:00 PM).
You can raise a complaint by emailing grievance@poonawallafincorp.com with your loan account number and issue details.
Yes, you can message +91-8806222222 on WhatsApp and follow the bot prompts to get assistance.
The toll-free helpline for customer support is 1800-266-3201.
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