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Zype Personal Loan Customer Care

Zype offers fully digital personal loans of up to zypeplmaxamt with quick approvals and instant disbursal.

Max Loan Amount ₹5 Lakhs
Int. Rate Starting @ 18% p.a.

Last updated on: March 28, 2026

Zype offers a smooth loan application process and has a very proactive and helpful customer support team that helps users with resolving queries and more. Customers can connect with the Zype personal loan customer care team through phone, email, or other official channels to receive prompt assistance and grievance resolution.

Zype Personal Loan Customer Care Number & Helpline

For any preliminary communication related to your loan application, reach out to Zype’s dedicated helplines. Borrowers can contact the support team for queries related to loan applications, repayment schedules, EMI payments, or technical issues while using the Zype app.

Trained agents handle calls Monday to Friday, 10 AM to 7 PM, with toll-free options for convenience. Use these Zype’s customer care numbers based on your location or general queries.

Location Contact Details Toll-Free / Helpline

Mumbai (Corporate Office)

+91 80350 18179

080-35018179

General

+91 22 2825 6467

022-28256467

All India

-

080-35018179

The helpline numbers are generally available Monday to Friday during business hours, allowing borrowers to obtain support for personal loan services and account-related queries.

Zype Personal Loan Customer Care Email ID

Customers can reach out to Zype through email for support requests, complaint registration, or general queries related to personal loans. Responses typically arrive within 24-48 hours during business days.

  • Customer Support Email: support@getzype.com
  • Business / Corporate Queries: connect@getzype.com
  • Grievance Escalation Email: info@getzype.com

Using email ensures that customers have a documented record of their communication with the support team. When writing an email, borrowers should mention their registered mobile number, loan account details, and a clear description of the issue to enable faster resolution.

Zype Personal Loan Customer Care via WhatsApp

Zype does not list a dedicated WhatsApp number on its platforms, but you can start chats via the app or email support for quick text-based help.

  • There is no officially listed WhatsApp customer support number for Zype on its website.

  • Customers are encouraged to contact the support team through the helpline number or email address mentioned above.

  • If assistance is required urgently, users can also raise queries directly through the Zype mobile application or help centre.

In case WhatsApp support is introduced in the future, customers should always verify the number through Zype’s official website before sharing personal or financial details.

Services You Can Opt for from Zype Personal Loan Customer Care

The Zype personal loan customer care team handles a wide range of borrower requests and service queries. Customers can contact the support team for assistance with the following:

  • Loan Account Information
    Borrowers can obtain details regarding their active loan, outstanding balance, repayment schedule, and applicable interest charges.
  • EMI Payment Support
    The customer care team can assist with payment failures, EMI deductions, auto-debit setup, and other repayment-related concerns.
  • Loan Application and Status Tracking
    Customers can check the progress of their personal loan application, including approval status and disbursement updates.
  • Complaint Resolution and Grievances
    In case of incorrect charges, service-related issues, or discrepancies in the loan account, customers can raise formal complaints through customer care.
  • KYC and Profile Updates
    Users may request assistance in updating personal information such as registered mobile number, email address, or KYC details.
  • Interest Certificate and Loan Closure Support
    Borrowers can also request documents such as interest certificates or guidance on loan prepayment and closure procedures.
     

These services help ensure that customers can manage their personal loans efficiently and receive support whenever required.

Conclusion

Zype Personal Loan users in India benefit from multiple customer care options, including a toll-free number, chargeable helpline, official email contacts, and WhatsApp support. The clearly defined grievance redressal mechanism aligns with RBI standards, ensuring customer issues are addressed within stipulated timeframes. Knowing the right Zype customer care number and using the appropriate channel simplifies loan management and issue resolution for borrowers.

Addresses and Contact Numbers of Grievances Redressal Cell at Local Head Offices

If a customer’s query remains unresolved through standard customer care channels, it can be escalated to the grievance redressal officer.

City Address Contact Number

Mumbai

7th Floor, Dyna Business Park, Street No. 1, MIDC, Andheri (East), Mumbai – 400093

022-28256467

Mumbai (Corporate Office)

Dyna Business Park, MIDC, Andheri East, Mumbai

8065420207

Customers may also escalate grievances by emailing the grievance officer if they are not satisfied with the initial response from the support team.

Financial Content Specialist

Reviewer

Roshani Ballal

Frequently Asked Questions

How do I contact Zype customer care?

You can contact Zype customer care by calling the helpline number 08065420207 or by sending an email to support@getzype.com. These channels provide assistance for loan applications, repayments, and service-related queries.

The customer care number for Zype personal loan support is 08065420207. Customers can call this helpline during working hours to receive assistance with loan services and account-related queries.

To raise a complaint, you can email support@getzype.com with details of your concern. If the issue remains unresolved, you may escalate the matter to the grievance officer at info@getzype.com.

Zype personal loan customer care lacks official WhatsApp support. Borrowers rely on helpline numbers or website-listed emails instead.

Zype personal loan support uses 08065420207 as its helpline, accessible for application, repayment, or account assistance.

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