Reach out to SBI Card's customer care team through numerous ways as an Andhra resident and get prompt assistance with card-related inquiries and complaints
SBI Card’s customer care team helps resolve various card-related issues efficiently. Whether it’s updating your email ID, changing your phone number, resetting your PIN, or recovering your username or password, you can get quick assistance.
You can contact the team from Andhra Pradesh or other cities through multiple channels, including phone, SMS, email, or the SBI Card mobile app. The customer service team also helps with blocking lost cards and addressing transaction-related queries. With dedicated assistance, SBI Card ensures that your concerns are handled smoothly and without delay.
The SBI Card support team executives are available 8 AM to 8 PM from Monday to Saturday for assistance. You can contact them on any of the numbers given below:
Details |
Contact Numbers |
Customer Care Numbers |
|
You can also clear your credit card related inquiries via the Simply SMS facility. SBI Card provides various essential services through this facility. After registration, send an SMS to 5676791 from your registered phone number along with the suitable code as given below:
Type of Request |
SMS Code |
Request for duplicate statement |
DSTMT XXXX* MM** |
Last payment status |
PAYMENT XXXX* |
Balance enquiry |
BAL XXXX* |
Block your lost or stolen card |
BLOCK XXXX* |
Available credit and cash limit |
AVAIL XXXX* |
Reward point summary |
REWARD XXXX* |
Subscribe to e-statement |
ESTMT XXXX* |
*XXXX = Your SBI Card’s last four digits
**MM = Statement month
You can also reach out to the customer care team via email and outline the issue in detail. The SBI credit card customer care email ID for Andhra Pradesh is the same as that for residents across India. See it below:
Email Address |
customercare@sbicard.com |
SBI Credit Card offers dedicated support on X (formerly Twitter) for any card-related issues. Here is the Twitter handle you can tag with your query:
Account Name |
Handle |
Support Account |
@SBICard_Connect |
SBI Card has walk-in desks to help resolve any issues or queries across states in India. Here are two locations in Andhra Pradesh you can visit:
Vijayawada State Bank of India
Brindavan Colony Branch,
BSNL Micro wave BuildingG Road,
Vijayawada 520010
Vishakhapatnam State Bank of India
Main Branch, Rednam Gardens
Old Jail Road, Vishakhapatnam - 530002
Yes, you can reset your SBI Card login password by following some simple steps. Here’s how:
Go to the official website of SBI Card
Click on ‘Forgot your User ID or Password?’ under the ‘Login’ option
Enter the required details, including the card number, CVV, and birth date
You will receive a One-time Password (OTP) on your registered mobile number
Use the OTP to login and reset your password
If your SBI credit card is lost or stolen, follow these steps immediately:
Call SBI Card's customer care team at 1860 500 1290, 1860 180 1290, 39 02 02 02 (with your local STD code), or 1800 180 1290 (toll-free), and request to block your card
Visit the official SBI Card website and block your card by selecting 'Block Lost/Stolen Card'
Send an SMS with the text 'BLOCK XXXX' to 5676791 from your registered mobile number (replace XXXX with the last 4 digits of your card)
To request reactivation, reach out to the support team through call or email. An executive will assist you after reviewing your account information.
The customer care email ID for SBI Card is customercare@sbicard.com.