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Access reliable support and seamless assistance throughout your Moneyview Personal Loan journey with dedicated customer care services.
Last updated on: Jul 09, 2026
Managing your Moneyview personal loan is straightforward with dedicated customer support. Available through official helpline numbers and email, these channels provide prompt assistance with applications, repayment tracking, general inquiries, and grievance resolution to ensure a transparent borrowing experience.
For efficient assistance with your personal loan, you can contact the official Moneyview helpline numbers below. These dedicated lines connect you directly to Moneyview’s support team for prompt resolution of queries and concerns.
| Contact Method | Details | Hours |
|---|---|---|
Phone |
080 6939 0476 |
Mon–Sat, 9:00 AM to 6:00 PM |
care@moneyview.in |
Mon–Sat, 9:00 AM to 6:00 PM |
Availability: Every day (except Sundays and government holidays)
Response Time: Typically within 24-48 hours.
Important Security Note: All Moneyview calls start with 1600 or 1400. Be cautious of fraudulent calls claiming to be from Moneyview.
Moneyview has organised its email support to help you reach the right department quickly. You can use the following email addresses for contacting Moneyview’s customer care for loans, based on your query type:
Loan Queries: loans@moneyview.in
Loan Payment Queries: payments@moneyview.in
Partner or DSA Queries: partnersupport@moneyview.in
General Customer Care: care@moneyview.in
General Feedback: feedback@moneyview.in
Email Response Time: 24-48 hours.
Security Reminder: All official communications from Moneyview come only from @moneyview.in. Do not trust emails from other domains.
As Moneyview may not offer direct customer chat support on WhatsApp, you may be required to reach out through their other channels. For Moneyview loan customer care via email or phone, you can reach the respective support desks through the steps below:
Draft your inquiry or dial directly using the verified credentials listed on Moneyview's official 'Contact Us' page:
Official Customer Care Number: Dial 080 6939 0476 to reach the main support team (available 9:30 AM to 6:00 PM, Monday to Saturday, excluding public holidays).
General Inquiries Email: Send your general account queries to care@moneyview.in.
Moneyview has established a structured three-level grievance redressal mechanism to ensure your complaints are addressed systematically:
To contact Moneyview’s Personal Loan customer service team, use any of the following channels:
Phone: 080 4569 2002 (9:30 AM – 6:00 PM, Monday to Saturday, excluding public holidays)
Alternate Phone: 080 6939 0476 (9:00 AM – 6:00 PM, Monday to Saturday)
Email: loans@moneyview.in or care@moneyview.in
App: Use the Moneyview app to raise and track complaints
You will receive a response within 24–48 hours. If you do not receive a satisfactory resolution within 7 working days, move to the next level.
Level 2 – Grievance Redressal Officer (GRO)
Escalate your complaint to the Grievance Officer. They handle cases that need higher-level attention and ensure compliance with fair practice codes.
| Field | Details |
|---|---|
Name |
Mr. Venkatraman Narayan |
Designation |
Grievance Redressal Officer |
Primary Address |
No. 17, 3rd Floor, Survey 1A, Dr Puneeth Rajkumar Road, Kadubeesanahalli, Bellandur, Bengaluru – 560087 |
Alternate Address |
17/1, 1st and 2nd Floor, The Address Building, Outer Ring Road, Marathahalli, Kadubeesanahalli, Bengaluru – 560103 |
Phone |
080 6939 0476 |
grievance@moneyview.in |
|
Working Hours |
9:00 AM – 6:00 PM, Monday to Friday (excluding public holidays) |
Include the previous complaint number and supporting documents. The Grievance Officer will review your case along with the documents and respond within the reasonable timeframe.
Level 3 – Reserve Bank of India (RBI) Ombudsman
Reach out to the Reserve Bank of India (RBI) under the Integrated Ombudsman Scheme (IOS) 2021 if your issue continues to be unresolved or you aren’t satisfied with the response.
The RBI Ombudsman is an independent authority. They review complaints against banks and Non-Banking Financial Companies (NBFCs).
You can contact the RBI Ombudsman in the following ways:
| Mode | Details |
|---|---|
Online |
https://cms.rbi.org.in |
crpc@rbi.org.in |
|
Post |
Centralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
Toll-Free Number |
14448 (9:30 AM – 5:15 PM, Monday to Friday) |
Conditions for filing an Ombudsman complaint:
Before escalating a grievance to the Reserve Bank of India (RBI) Ombudsman, ensure the following procedural criteria are met:
First Instance: You must lodge an official complaint directly with Moneyview before approaching the Ombudsman.
Waiting Period: You can escalate the matter to the Ombudsman only after 30 days have passed from your initial complaint, provided you received no response or remain unsatisfied with the offered resolution.
Filing Timeline: The complaint must be submitted within one year of receiving Moneyview's final response. If no response was provided, the deadline is one year and 30 days from the date the complaint was first lodged.
Cost: There are no fees or charges associated with filing a complaint with the Ombudsman.
Additional Support Tools
You can also:
Use the Moneyview app to check complaint status
Visit the Moneyview website for FAQs and policy updates
Contact Moneyview through registered email IDs only for secure communication
Understanding how to quickly address common account updates or processing blocks can help prevent unnecessary delays. The table below breaks down the process and describes the approaches that you can take in case of concerns:
| Issue | How to Report | Expected Resolution Time |
|---|---|---|
Loan Disbursement Delay |
Raise a ticket via the Moneyview App helpdesk. |
24 to 48 working hours |
EMI Not Posted |
Submit your payment receipt or bank debit proof. |
24 to 48 working hours |
Statement Request |
Download it via the Moneyview App. |
24 to 48 working hours |
Account Closure (NOC Request) |
Track closure status in the Moneyview App |
24 to 48 working hours |
Disclaimer: The information and details provided above are indicative and meant for general reference. Please check the official Moneyview app or contact Moneyview’s customer care for the most up-to-date information.
Reviewer
Ans: You can contact Moneyview customer care through multiple channels. Call 080 6939 0476 or 080 4569 2002. You can also email loans@moneyview.in for loan-specific queries.
Ans: Moneyview customer care numbers are 080 6939 0476 (main customer care) and 080 4569 2002 (customer service).
Ans: Start with Level 1 customer support by calling 080 4569 2002 or 080 6939 0476, or emailing loans@moneyview.in or care@moneyview.in. If your issue isn't resolved within 7 working days, contact the Grievance Redressal Officer at grievance@moneyview.in.
Ans: No, Moneyview does not currently offer direct WhatsApp-based customer support for personal loan queries.
Ans: Moneyview does not currently provide a toll-free helpline number for customer care services.
Ans: For loan repayment issues, call the main Moneyview customer care number at 080 6939 0476 (9 AM to 6 PM, Monday to Saturday). Alternatively, you can email your payment disputes or EMI queries directly to their dedicated desk at payments@moneyview.in for resolution within 24–48 hours.
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