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The lender’s customer care team is your reliable partner for seamless support and assistance throughout your Moneyview personal loan experience.
Last updated on: January 20, 2026
Managing your Moneyview Personal Loan is simplified through dedicated customer care channels that provide prompt responses to inquiries, application assistance, repayment support, and grievance resolution. You can connect easily via official helpline numbers and email support, which are tailored to address your specific needs, ensuring a smooth and transparent borrowing experience.
For efficient assistance with your Moneyview Personal Loan, you can contact the official customer care helpline numbers below. These dedicated lines connect you directly to Moneyview’s support team for prompt resolution of queries and concerns.
| Contact Type | Number | Operating Hours | Purpose |
|---|---|---|---|
Main Customer Care Number |
080 6939 0476 |
9:00 AM to 6:00 PM |
General queries and support |
Customer Service Number |
080 4569 2002 |
9:30 AM to 7:00 PM |
Queries and complaints |
Availability: Every day (except Sundays and government holidays)
Response Time: 24-48 hours.
Important Security Note: All Moneyview calls start with 1600 or 1400. Be cautious of fraudulent calls claiming to be from Moneyview.
Moneyview has organised its email support to help you reach the right department quickly. You can use the following email addresses based on your query type:
Currently, Moneyview does not provide direct WhatsApp customer support for personal loan queries. However, official Moneyview messages come only from verified business accounts, with an authentication badge near the business name.
Note: Moneyview states that genuine calls begin with 1600 or 1400, and official emails always end with @moneyview.in. You must never share your loan details or OTP with unverified sources.
Moneyview has established a structured three-level grievance redressal mechanism to ensure your complaints are addressed systematically:
Level 1 – Customer Service Centre
To contact Moneyview’s Personal Loan customer service team, use any of the following channels:
You will receive a response within 24–48 hours. If you do not receive a satisfactory resolution within 7 working days, move to the next level.
Level 2 – Grievance Redressal Officer (GRO)
Escalate your complaint to the Grievance Officer. They handle cases that need higher-level attention and ensure compliance with fair practice codes.
| Field | Details |
|---|---|
Name |
Mr. Venkatraman Narayan |
Designation |
Grievance Redressal Officer |
Primary Address |
No. 17, 3rd Floor, Survey 1A, Dr Puneeth Rajkumar Road, Kadubeesanahalli, Bellandur, Bengaluru – 560087 |
Alternate Address |
17/1, 1st and 2nd Floor, The Address Building, Outer Ring Road, Marathahalli, Kadubeesanahalli, Bengaluru – 560103 |
Phone |
080 6939 0476 |
grievance@moneyview.in |
|
Working Hours |
9:00 AM – 6:00 PM, Monday to Friday (excluding public holidays) |
Include the previous complaint number and supporting documents. The Grievance Officer will review your case along with the documents and respond within the reasonable timeframe.
Level 3 – Reserve Bank of India (RBI) Ombudsman
Reach out to the Reserve Bank of India (RBI) under the Integrated Ombudsman Scheme (IOS) 2021 if your issue continues to be unresolved or you aren’t satisfied with the response.
The RBI Ombudsman is an independent authority. They review complaints against banks and Non-Banking Financial Companies (NBFCs).
You can contact the RBI Ombudsman in the following ways:
| Mode | Details |
|---|---|
Online |
https://cms.rbi.org.in |
crpc@rbi.org.in |
|
Post |
Centralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
Toll-Free Number |
14448 (9:30 AM – 5:15 PM, Monday to Friday) |
Conditions for filing an Ombudsman complaint:
Additional Support Tools
You can also:
Reviewer
You can contact Moneyview customer care through multiple channels. Call 080 6939 0476 or 080 4569 2002. You can also email loans@moneyview.in for loan-specific queries.
Moneyview customer care numbers are 080 6939 0476 (main customer care) and 080 4569 2002 (customer service).
Start with Level 1 customer support by calling 080 4569 2002 or 080 6939 0476, or emailing loans@moneyview.in or care@moneyview.in. If your issue isn't resolved within 7 working days, contact the Grievance Redressal Officer at grievance@moneyview.in.
No, Moneyview does not currently offer direct WhatsApp-based customer support for personal loan queries.
Moneyview does not currently provide a toll-free helpline number for customer care services.
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