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Learn about the various ways to contact PaySense for personal loan support, including customer care details, grievance redressal, and more.
Last updated on: Oct 19, 2026
If you're looking to reach PaySense customer care number for assistance, it’s important to know the available contact options. While PaySense does not provide a general customer care phone number, there are alternative methods for getting in touch with their team for support or grievances. Get the contact details you need to communicate with PaySense regarding any issues or queries related to their personal loan services.
PaySense does not have a general customer care number. The following contact number is available for grievance redressal:
| Contact Type | Details |
|---|---|
Grievance Officer Contact Number |
+91 022 6982 1133 (Monday to Friday, 10 AM - 7 PM) |
For general inquiries or support related to your PaySense Personal Loan, you can contact PaySense via email. Use the following email addresses to reach their customer care team or for grievance redressal:
| Email Type | Details |
|---|---|
Customer Care Email |
support@gopaysense.com |
Grievance Officer Email |
grievance@paysense.in |
Currently, PaySense does not provide customer care support via WhatsApp. All support queries should be directed to the provided email addresses or the grievance officer's contact number.
If you have a grievance or issue that requires resolution, PaySense has a dedicated grievance redressal process. Below are the details for escalating any unresolved issues:
Grievance Officer Details
Designation: Grievance and Nodal Officer, Manager - Customer Support
Contact Number: +91 22 6982 1133 (Available Monday to Friday, 10 AM - 7 PM)
Grievance Officer Email: grievance@paysense.in
Office Address: PaySense Services India Private Limited, Kaledonia, HDIL Towers, 403B, 4th floor, Sahar Road, Andheri East, Mumbai, Maharashtra – 400069
If your grievance is not resolved through this process, you can escalate the matter to the Banking Ombudsman as per RBI guidelines.
Reviewer
Ans: You can contact PaySense customer care by emailing support@gopaysense.com. For grievance-related matters, use grievance@paysense.in.
If you need to contact PaySense regarding a grievance, you can reach the Grievance Officer at +91 22 6982 1133, available Monday to Friday, 10:00 AM to 7:00 PM. Please note that PaySense may not have a general customer care number.
Ans: To raise a complaint, email grievance@paysense.in or contact the Grievance Officer at +91 22 6982 1133.
Ans: Currently, PaySense does not have customer care through WhatsApp.
Ans: PaySense does not offer a toll-free helpline number for customer care. If you need assistance, you can use the available support alternatives:
Contact the Grievance Officer at +91 22 6982 1133 (Monday to Friday, 10:00 AM to 7:00 PM).
Raise a query or request through the PaySense website or mobile app.
Reach out to customer support through the official email support channels listed on the PaySense website.
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