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PaySense Personal Loan Customer Care Contact Information

Learn about the various ways to contact PaySense for personal loan support, including customer care details, grievance redressal, and more.

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Int. Rate Starting @ 14% p.a.

Last updated on: Jul 07, 2026

If you're looking to reach PaySense customer care number for assistance, it’s important to know the available contact options. While PaySense does not provide a general customer care phone number, there are alternative methods for getting in touch with their team for support or grievances. Get the contact details you need to communicate with PaySense regarding any issues or queries related to their personal loan services.

PaySense Personal Loan Customer Care Number and Helpline

PaySense does not have a general customer care number. The following contact number is available for grievance redressal:

Contact Type Details

Grievance Officer Contact Number

+91 022 6982 1133 (Monday to Friday, 10 AM - 7 PM)

PaySense Personal Loan Customer Care Email ID

For general inquiries or support related to your PaySense Personal Loan, you can contact PaySense via email. Use the following email addresses to reach their customer care team or for grievance redressal:

Email Type Details

Customer Care Email

support@gopaysense.com

Grievance Officer Email

grievance@paysense.in

How to Reach PaySense Personal Loan Customer Care via WhatsApp

Currently, PaySense does not provide customer care support via WhatsApp. All support queries should be directed to the provided email addresses or the grievance officer's contact number.

Grievances Redressal for PaySense Personal Loan Customer Care

If you have a grievance or issue that requires resolution, PaySense has a dedicated grievance redressal process. Below are the details for escalating any unresolved issues:

  • Grievance Officer: Mr. Umashankar Manda

    • Designation: Grievance and Nodal Officer, Manager - Customer Support

    • Contact Number: +91 022 6982 1133 (Available Monday to Friday, 10 AM - 7 PM)

    • Grievance Officer Email: grievance@paysense.in

    • Office Address: Empressa Building, Fourth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India
       

If your grievance is not resolved through this process, you can escalate the matter to the Banking Ombudsman as per RBI guidelines.

Financial Content Specialist

Reviewer

Aakash Jain

FAQs

Q: How do I contact PaySense customer care?

Ans: You can contact PaySense customer care by emailing support@gopaysense.com. For grievance-related matters, use grievance@paysense.in.

Ans: PaySense does not have a general customer care number. For grievance-related matters, you can reach the Grievance Officer at +91 022 6982 1133 (Monday to Friday, 10 AM - 7 PM).

Ans: To raise a complaint, email grievance@paysense.in or contact the Grievance Officer at +91 022 6982 1133.

Ans: Currently, PaySense does not have customer care through WhatsApp.

Ans: PaySense does not offer a toll-free helpline number for customer care.

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