With the simple download of the Axis Bank Mobile Banking app, customers can avail over 100+ features and services without having to visit the bank personally. If you own an Axis Bank credit card and have not availed the mobile banking or the Axis Bank phone banking facility, you can call on the following toll-free number or send an SMS via your registered number to start the process:
Axis Mobile Banking toll-free number: +91 84229 92272
Domestic Customers: SMS “MBANK” to 56161600
NRI Customers: SMS “MBANK” to +91 86910 00002
One can avail several benefits by using the Axis Bank Mobile App, such as:
You can get alerts for credit card and debit card transactions, funds transfer, and more to keep a complete check on your account balance
Reminders for bill payments, recharge, or RD payments can be automated with the app so that you don't miss any dues
The “NEAR ME” option provided by Axis mobile banking lets you search dining offers, ATMs, Axis Bank Branches, etc., that are under a 5-km-radius of your location
You can redeem various eDGE rewards, apply for Axis Bank credit card, pay bills by scanning QR codes at merchant outlets, etc., using the Axis Bank mobile banking app
Availing the Axis Bank phone or mobile banking facility is less cumbersome than physically visiting your home branch to avail services
Axis phone banking facility as well as the mobile banking facility is accessible anywhere and anytime from the world
Axis mobile banking registration is absolutely free and easy to navigate for different banking services
Axis mobile banking provides a secure platform for all your transactions. If your phone is lost or stolen, you can immediately report it and the executive will block your PIN. Moreover, since no data is stored in your cell or SIM card, your account remains safe against any financial fraud
To register for Axis Bank phone banking or mobile banking facility, you first have to register your mobile number with Axis Bank. Once your mobile number is successfully registered, follow the below-mentioned steps for Axis Bank Mobile banking registration:
Download the Axis Mobile Banking app via the app store or send an SMS to 56161600 with the message “MBANK” to get the app download link.
Step 1: Call on the Axis Bank phone banking toll-free number at +91 84229 92272 through your registered mobile number to get the link for Axis Bank mobile banking activation.
Step 2: Once the Axis mobile banking app download is complete, click on ‘Login’. A pop-up window will appear to confirm your mobile number registered with the bank. Click on ‘Proceed’ after confirming the number.
Step 3: Next, create your 6-digit mPIN for security and click on ‘Proceed’ to add your username.
Step 4: You will be redirected to the ‘Terms and Conditions’ page. Once you read through them, click on ‘Continue’.
Step 5: You will be redirected to your Axis mobile net banking dashboard.
Step 6: To complete your registration, authenticate with the one-time password sent to your registered mobile number and click on ‘Proceed’.
Once you have activated your mobile banking account, the next step would be your Axis Mobile Banking login. Follow the below-mentioned steps to log in to your mobile banking account every time you want to transact:
Step 1: Open the Axis Bank mobile banking app on your phone.
Step 2: Enter your 6-digit mPIN.
Step 3: Upon successful password verification, you can login to your Axis Bank mobile net banking account.
An mPIN is a 6-digit number that is crucial to carry out transactions using Axis Bank phone banking or mobile banking. It is important that you keep changing your mPIN from time to time as a security measure. The steps to change Axis Bank mPIN are:
Step 1: Open the Axis Bank mobile application on your device.
Step 2: Go to the ‘Settings’ option.
Step 3: Select ‘Change mPIN’.
Step 4: Enter your existing mPIN and the new mPIN you want to set.
In case you forget your mPIN, you can follow the below steps:
Step 1: Open your Axis bank mobile banking login page.
Step 2: Click on ‘Forgot mPIN’.
Step 3: You will be redirected to a page where you must verify a few details.
Step 4: Once the verification is complete, you can proceed to create a new mPIN.
The Axis Bank mobile banking facility lets you access/avail the following banking-related services:
Account and deposits
View and download mini statement
Electricity/gas/telephone bill payment
Book movie tickets
Loan account enquiry
Check RD/loan interest rates
New cheque book
Block credit card
Stop processing of cheque
Contact customer care
Other banking services
Step 1: Open the Axis Mobile Banking application on your phone and login.
Step 2: Go to the dashboard and select ‘Fund Transfer’. Authenticate your one-time password and click on ‘Proceed’.
Step 3: Enter your Axis bank account credentials. You will be prompted to enter your mPIN number.
Step 4: Next, you will see the option to transfer funds to ‘Your Account’, ‘Axis Bank Customer’, ‘Other Bank Customer’, ‘Mobile Payee’, and ‘Transfer Using UPI ID’. Choose the fund transfer option of your preference and proceed.
Step 5: An OTP will be sent to your registered mobile number to authenticate the transaction. Enter the OTP and click ‘Continue’.
Step 6: Enter details such as the amount to be transferred, payee name, payee account number, etc.
Step 7: Review the details and click on ‘Confirm’.
Once the transaction is processed, a success message will be displayed on the screen along with all the transaction details
View/download payment reports
Bharat QR payments
Manage debit/ credit cards
Request for cheque book
Instant money transfer
Mobile & DTH Recharge
2-factor authentication mechanism for secure transactions
If you wish to get instant replies to your queries or grievances regarding your Axis Bank credit card, you can use the bank’s WhatsApp banking service. You can quickly get to know various details of your credit card such as the last statement balance, your total unbilled outstanding amounts, the due date of bill payment, and more by simply sending a WhatsApp message from your registered mobile number.
To make use of the Axis Bank WhatsApp banking service, all that you need to do is initiate a chat on the app by sending ‘Hi’ to 7036165000. You will be displayed a list of services that you can make use of. One of the many advantages of this WhatsApp banking service is that it is completely encrypted, safe, and available for use 24/7.
If you’re planning on using the Axis Mobile Banking service, there are a few things that you should do and a few that you don’t. Here’s a quick overview of what they are.
Always ensure that your smartphone is secured by biometrics, PIN, password, or an unlock pattern that’s known only to you.
Choose a password that’s a mix of special characters, alphabets, and numerals.
Change your PIN, password, or unlock pattern on a periodic basis.
Report the loss of your phone to the bank as well as the nearest police station as soon as possible.
Refrain from using the Axis Mobile Banking service in a hurry since there’s a high chance of entering the wrong details.
Do not share any confidential banking information to anyone including the bank officials.
Other than the Axis Mobile Banking app, do not enter any of the details used to log into the application anywhere else.
Immediately report the change in your mobile phone number to the bank without any undue delay.
You can use your Axis Internet Banking credentials and m-PIN as your login ID.
Yes, Axis Bank mobile app is safe and can be downloaded to carry out banking transactions as well as enjoy several related services such as bill payments, transfer of funds, reward redemption, credit card application, and more.
In case your Axis Bank mobile banking application is not working, you can either:
Wait for some time and try again later as the bank’s server may be down
Ensure that your net connection is not interrupted
If the issue persists, get in touch with an Axis Bank customer care executive to resolve the issue
If you have made any changes to your Aadhaar recently, you can update the same on your Axis Bank account through the mobile banking app. Simply download the Axis Mobile Banking app on your smartphone and log into your account using your user credentials. Then, tap on the ‘Services’ section and proceed to update your Aadhaar details.
Yes. You don’t need an Axis Bank internet banking user ID to register for mobile banking. You can simply use the debit card issued by your bank to register for Axis Mobile Banking.