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About Axis Bank Mobile Banking

With the simple download of the Axis Bank Mobile Banking app, customers can avail over 100+ features and services without having to visit the bank personally. If you own an Axis Bank credit card and have not availed the mobile banking or the Axis Bank phone banking facility, you can call on the following toll-free number or send an SMS via your registered number to start the process:

  • Axis Mobile Banking toll-free number: +91 84229 92272

  • Domestic Customers: SMS “MBANK” to 56161600

  • NRI Customers: SMS “MBANK” to +91 86910 00002

Benefits of Axis Bank Mobile Banking

One can avail several benefits by using the Axis Bank Mobile App, such as:

  • You can get alerts for credit card and debit card transactions, funds transfer, and more to keep a complete check on your account balance

  • Reminders for bill payments, recharge, or RD payments can be automated with the app so that you don't miss any dues

  • The “NEAR ME” option provided by Axis mobile banking lets you search dining offers, ATMs, Axis Bank Branches, etc., that are under a 5-km-radius of your location

  • You can redeem various eDGE rewards, apply for Axis Bank credit card, pay bills by scanning QR codes at merchant outlets, etc., using the Axis Bank mobile banking app

  • Availing the Axis Bank phone or mobile banking facility is less cumbersome than physically visiting your home branch to avail services

  • Axis phone banking facility as well as the mobile banking facility is accessible anywhere and anytime from the world

  • Axis mobile banking registration is absolutely free and easy to navigate for different banking services

  • Axis mobile banking provides a secure platform for all your transactions. If your phone is lost or stolen, you can immediately report it and the executive will block your PIN. Moreover, since no data is stored in your cell or SIM card, your account remains safe against any financial fraud

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Steps to Register for Axis Bank Mobile Banking Services

To register for Axis Bank phone banking or mobile banking facility, you first have to register your mobile number with Axis Bank. Once your mobile number is successfully registered, follow the below-mentioned steps for Axis Bank Mobile banking registration:


Download the Axis Mobile Banking app via the app store or send an SMS to 56161600 with the message “MBANK” to get the app download link.


  • Step 1: Call on the Axis Bank phone banking toll-free number at +91 84229 92272 through your registered mobile number to get the link for Axis Bank mobile banking activation.

  • Step 2: Once the Axis mobile banking app download is complete, click on ‘Login’. A pop-up window will appear to confirm your mobile number registered with the bank. Click on ‘Proceed’ after confirming the number.

  • Step 3: Next, create your 6-digit mPIN for security and click on ‘Proceed’ to add your username.

  • Step 4: You will be redirected to the ‘Terms and Conditions’ page. Once you read through them, click on ‘Continue’.

  • Step 5: You will be redirected to your Axis mobile net banking dashboard.

  • Step 6: To complete your registration, authenticate with the one-time password sent to your registered mobile number and click on ‘Proceed’.

Steps for Mobile Banking

Once you have activated your mobile banking account, the next step would be your Axis Mobile Banking login. Follow the below-mentioned steps to log in to your mobile banking account every time you want to transact:

  • Step 1: Open the Axis Bank mobile banking app on your phone.

  • Step 2: Enter your 6-digit mPIN.

  • Step 3: Upon successful password verification, you can login to your Axis Bank mobile net banking account.

How to Change Axis Bank mPIN

An mPIN is a 6-digit number that is crucial to carry out transactions using Axis Bank phone banking or mobile banking. It is important that you keep changing your mPIN from time to time as a security measure. The steps to change Axis Bank mPIN are:

  • Step 1: Open the Axis Bank mobile application on your device.

  • Step 2: Go to the ‘Settings’ option.

  • Step 3: Select ‘Change mPIN’.

  • Step 4: Enter your existing mPIN and the new mPIN you want to set.

  • Step 5: Click on ‘Confirm’.


In case you forget your mPIN, you can follow the below steps:

  • Step 1: Open your Axis bank mobile banking login page.

  • Step 2: Click on ‘Forgot mPIN’.

  • Step 3: You will be redirected to a page where you must verify a few details.

  • Step 4: Once the verification is complete, you can proceed to create a new mPIN.

Services Available

The Axis Bank mobile banking facility lets you access/avail the following banking-related services:

 1. View:

  • Account and deposits

  • View and download mini statement

  • Property Search

 2. Pay/Recharge:

  • Funds transfer

  • PPF account

  • DTH/mobile recharge

  • Electricity/gas/telephone bill payment

  • Book movie tickets

 3. Enquiry or Request:

  • Loan account enquiry

  • Forex services

  • Check RD/loan interest rates

  • New cheque book

 4. Miscellaneous:

  • Block credit card

  • Stop processing of cheque

  • Make investments

  • Contact customer care

  • Manage payees

  • Other banking services

How to Transfer Funds Using Axis Mobile Banking App?

  • Step 1: Open the Axis Mobile Banking application on your phone and login.

  • Step 2: Go to the dashboard and select ‘Fund Transfer’. Authenticate your one-time password and click on ‘Proceed’.

  • Step 3: Enter your Axis bank account credentials. You will be prompted to enter your mPIN number.

  • Step 4: Next, you will see the option to transfer funds to ‘Your Account’, ‘Axis Bank Customer’, ‘Other Bank Customer’, ‘Mobile Payee’, and ‘Transfer Using UPI ID’. Choose the fund transfer option of your preference and proceed.

  • Step 5: An OTP will be sent to your registered mobile number to authenticate the transaction. Enter the OTP and click ‘Continue’.

  • Step 6: Enter details such as the amount to be transferred, payee name, payee account number, etc.

  • Step 7: Review the details and click on ‘Confirm’.

  • Step 8: Enter your m-PIN to confirm the transfer.


Once the transaction is processed, a success message will be displayed on the screen along with all the transaction details

Services available on different Axis Bank Mobile Apps

1. Axis Mobile App

  • Transaction details

  • UPI payments

  • Loans

  • Rewards

  • Mobile/DTH recharge

  • Bill payments

  • Branch/ATM locator

 2. Axis Merchant App

  • SMS payment

  • Business solutions

  • View/download payment reports

  • Bharat QR payments

  • Multilingual app

 3. Axis OK

  • Offline services

  • View/download e-statements

  • Balance enquiry

  • Mobile/DTH recharge

  • Manage debit/ credit cards

  • Mobile/DTH recharge

  • Request for cheque book

 4. BHIM Axis Pay

  • Online recharge

  • UPI payments

  • Instant money transfer

  • Mobile & DTH Recharge

 5. Axis Tap and Pay

  • Contactless payments


  • 2-factor authentication mechanism for secure transactions 

 7. FxConnect: 

  • All-encompassing Forex dealing platform
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Axis Bank Credit Card WhatsApp Banking

If you wish to get instant replies to your queries or grievances regarding your Axis Bank credit card, you can use the bank’s WhatsApp banking service. You can quickly get to know various details of your credit card such as the last statement balance, your total unbilled outstanding amounts, the due date of bill payment, and more by simply sending a WhatsApp message from your registered mobile number. 


To make use of the Axis Bank WhatsApp banking service, all that you need to do is initiate a chat on the app by sending ‘Hi’ to 7036165000. You will be displayed a list of services that you can make use of. One of the many advantages of this WhatsApp banking service is that it is completely encrypted, safe, and available for use 24/7. 

What are the Do’s and Don’ts of Axis Bank Mobile Banking

If you’re planning on using the Axis Mobile Banking service, there are a few things that you should do and a few that you don’t. Here’s a quick overview of what they are.

Things You Should Do

  • Always ensure that your smartphone is secured by biometrics, PIN, password, or an unlock pattern that’s known only to you.

  • Choose a password that’s a mix of special characters, alphabets, and numerals. 

  • Change your PIN, password, or unlock pattern on a periodic basis. 

  • Report the loss of your phone to the bank as well as the nearest police station as soon as possible. 

Things You Shouldn’t Do 

  • Refrain from using the Axis Mobile Banking service in a hurry since there’s a high chance of entering the wrong details. 

  • Do not share any confidential banking information to anyone including the bank officials. 

  • Other than the Axis Mobile Banking app, do not enter any of the details used to log into the application anywhere else. 

  • Immediately report the change in your mobile phone number to the bank without any undue delay.  

FAQs on Axis Bank Credit Card Mobile Banking

You can use your Axis Internet Banking credentials and m-PIN as your login ID.

Yes, Axis Bank mobile app is safe and can be downloaded to carry out banking transactions as well as enjoy several related services such as bill payments, transfer of funds, reward redemption, credit card application, and more.

In case your Axis Bank mobile banking application is not working, you can either:

  • Wait for some time and try again later as the bank’s server may be down

  • Ensure that your net connection is not interrupted

  • If the issue persists, get in touch with an Axis Bank customer care executive to resolve the issue

If you have made any changes to your Aadhaar recently, you can update the same on your Axis Bank account through the mobile banking app. Simply download the Axis Mobile Banking app on your smartphone and log into your account using your user credentials. Then, tap on the ‘Services’ section and proceed to update your Aadhaar details.

Yes. You don’t need an Axis Bank internet banking user ID to register for mobile banking. You can simply use the debit card issued by your bank to register for Axis Mobile Banking.

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