Reach out to ICICI Bank’s customer care team if you reside in Pune or elsewhere and resolve all your credit card-related queries and grievances without delays
If you are residing in Pune, ICICI Bank’s team can assist with all your credit card queries or requests. You can easily reach it through the bank’s dedicated helpline numbers, email, or other ways.
Additionally, the 'Customer Services' section on the bank’s website includes a service request tab where you can directly find relevant answers. Some requests may require your authorisation, so it is recommended to keep your credit card information handy.
Use the numbers provided below to get quick assistance:
Contact Information |
Details |
Customer Care Number |
1800 1080 |
Customer Care Backup Number |
1860 120 7777 |
When traveling abroad, you may encounter issues with your credit card or require assistance with certain services, such as reporting a lost card or accessing emergency support. In such cases, ICICI Bank offers a dedicated helpline number to assist you. Here are the details:
Contact Information |
Details |
Customer Care Number for Domestic Customers Travelling Overseas |
+91 22 33667777 |
Bank employees will never ask you to share your credit card details through unofficial channels like personal numbers or emails. Sharing such details can compromise your financial safety.
There are several other potential ways scammers operate to get your credit card details and cause financial loss.
If you spot any unauthorised transactions in your credit card statement or as an SMS, report them using the contact details provided below:
Contact Mode |
Details |
Customer care number |
1800 1080 |
Official website |
Click on ‘Report Unauthorized Transaction’ under the ‘Customer Services’ section on the official website: |
Email (for suspicious activities) |
To address your concerns, you can seek help by sending the bank an email as well. You can use this option to ask questions or file complaints and expect a prompt response. The ICICI Bank credit card customer care email ID for Pune is the same for residents of other cities.
Contact Information |
Details |
Credit Card Customer Care Email ID |
While ICICI Bank does not have a specific credit card customer care office in Pune, you can visit its corporate office to resolve any issues. The office is situated at the following address:
Contact Information |
Details |
Address |
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai – 400 051 |
Office Contact Number |
1800 1080 |
Office Fax Number |
+91 22 26531122 |
You can also post your concerns in writing to the address given below:
Contact Information |
Details |
Address |
ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500 032 |
You can cancel your card by calling the helpline at 1800 1080 or the alternative number, 1860 120 7777. Alternatively, you can email your request to customer.care@icicibank.com for assistance.
The bank will process your request within 7 working days after submission.
To unblock your ICICI Bank credit card, you can contact the bank’s customer care team through the following methods:
Call
iMobile Pay app
WhatsApp banking
For any queries or concerns regarding ICICI Bank's wealth or private banking services, you can reach the customer care team at 1800 103 8181. This toll-free number is available 24/7. Alternatively, you may visit a branch or get in touch with the bank’s relationship manager for further assistance.
You can easily make payments for your ICICI Bank credit card using the following methods:
Visit the official ICICI Bank website, go to the ‘Payments’ tab, and select ‘Credit Card Bill Payment,’ then click ‘Click to Pay.
Log in to your Internet Banking account and use NEFT (National Electronic Funds Transfer) or RTGS (Real Time Gross Settlement)
Use the iMobile Pay app for quick payments
Make payments via ATMs or through the cash deposit facility at ICICI Bank ATMs or branches
Pay using UPI (Unified Payments Interface) through the ‘Scan to Pay’ option on the website