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Looking for InCred Personal Loan customer care? This guide provides official contact numbers, grievance redressal details, and support options for smooth assistance.
InCred Finance is a new-age financial services provider that offers quick and easy loans to its users. Along with providing financial help, they also strongly focus on customer care and have an organised customer service system in place. From eligibility checks to repayment queries or grievance redressal, the InCred Personal Loan customer care team offers quick and reliable assistance.
InCred provides a systematic approach to customer care with dedicated numbers and helplines available for users to reach out if assistance is required.
| Service | Contact Number | Type | Timing |
|---|---|---|---|
InCred Personal Loan Customer Care |
1860 500 2192
|
Toll-Free |
Undisclosed |
|
+91-8826272192 |
Chargeable |
Undisclosed |
The following email IDs are available for written communication for InCred personal loan customer service:
care@incred.com (General Personal Loan inquiries or issues)
InCred offers a convenient and flexible way to connect over WhatsApp for all personal loan-related queries WhatsApp assistance provides customers with quick and effective interaction related to all their queries. Customers can connect with the support team to check loan eligibility, track application status, or resolve concerns in real time, all through a simple chat.
The official WhatsApp number is:
+91-8826272192 |
WhatsApp support provides a seamless and customised interaction.
Reach out to InCred’s customer care number instantly by sending a quick message on WhatsApp for any loan-related support.
InCred follows the following grievance redressal framework for customers that have unresolved issues and wish to escalate the same.
| Level | Contact authority | Mode of Communication/Contact Details | Expected Response / Escalation |
|---|---|---|---|
Level 1 |
Customer Service Department |
Phone: 1800-102-2192 (Toll-Free) Email: care@incred.com Postal Address: Customer Service Department, InCred Financial Services Limited, 1502-A, B Wing, 15th Floor, The Capital, Bandra Kurla Complex, Bandra (E), Mumbai – 400051, Maharashtra |
InCred tries to resolve complaints within a given time period, usually within 4 weeks, given the type of the query or complaint. |
Level 2 |
Grievance Redressal Officer (GRO) |
Name: Mr. Vaidyanathan R. Telephone: 022-42117799 Email: grievance@incred.com Postal Address: Grievance Redressal Officer, InCred Financial Services Limited, Unit No. 1203, 12th Floor, The Capital, C-70, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051, Maharashtra |
If InCred fails to give a satisfactory response within the suggested timeframe, customers can escalate the issue to the Grievance Redressal Officer. |
Level 3 |
Reserve Bank of India (RBI) – Integrated Ombudsman Scheme |
Online Complaint Portal: https://cms.rbi.org.in Email: crpc@rbi.org.in Postal Address: Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
If the complaint remains unresolved beyond 30 days or the customer is dissatisfied with the resolution, they may escalate it to the RBI Ombudsman under the Integrated Ombudsman Scheme, 2021. |
To contact InCred Finance Personal Loan Customer Care:
- Call their toll-free number at 1800-102-2192,
- Or Call/WhatsApp at +91-8826272192
- Email them at care@incred.com.
The toll-free customer care number is 1800 102 2192; alternatively, InCred personal loan customer care number is +91-8826272192.
For any complaints, customers can reach out to the Customer Service Department via 1800-102-2192 or care@incred.com. If unresolved, escalate to the Grievance Redressal Officer, and further to the RBI Ombudsman under the Integrated Ombudsman Scheme, 2021.
Yes, InCred Finance Personal Loan Customer Care is also available for help on WhatsApp. Customers can seek quick assistance through WhatsApp using their official number +91-8826272192.
The toll-free number for InCred Finance Personal Loan Customer Care is 1800 102 2192, accessible for all personal loan related queries.
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