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Find the Indifi Business Loan customer care number, email ID, grievance support details, and helpline information for assistance with loan applications, repayments, and service-related queries.
Indifi provides dedicated support channels to assist customers with their queries. The Indifi loan customer care number can be used to connect directly with support teams for resolving loan-related concerns in a structured manner.
The key contact details are listed below.
| Contact Method | Details | Hours |
|---|---|---|
Customer Care Helpline |
9696555444 |
10:00 AM to 7:00 PM (Monday to Friday) |
Grievance / Escalation Contact |
+91 8448895332 |
As per escalation handling timelines |
Customer care support: The primary helpline is used for general loan queries, application tracking, EMI-related concerns, and documentation assistance.
Escalation support: The grievance contact number is available for resolving complaints that require further review beyond standard customer care.
Connecting through these official channels helps ensure that queries and complaints related to Indifi business loans are handled through authorised support systems.
For written communication, Indifi offers multiple email support channels to address business loan queries and service-related concerns. The Indifi loan customer care team can be contacted through the details below.
| Contact Type | Email ID | Purpose |
|---|---|---|
Customer Support |
cs@indifi.com |
For general queries, EMI details, loan status, and account-related assistance |
Loan Application Support |
easyloan@indifi.com |
For new loan applications, top-up requests, and related queries |
Grievance Support |
grievances@indifi.com |
For complaint escalation and unresolved issues |
Email communication: These channels can allow users to share detailed queries, attach documents, and maintain a record of communication for follow-up.
Currently, Indifi does not publicly list a WhatsApp contact number for customer care or support.
There is no verified WhatsApp helpline mentioned on the official contact page or grievance-redressal section
You can reach out via email or the phone helpline for any queries or support
Information about WhatsApp support (if introduced in the future) is typically shared through official channels such as the lender’s website, customer portal, or direct communication from the company.
Indifi follows a structured grievance redressal mechanism where customer complaints are addressed in defined stages with clear escalation options. This framework ensures that issues related to business loans are reviewed systematically and resolved within specified timelines.
| Level | Team Responsible | Email ID | Address / Details |
|---|---|---|---|
Level 1 |
Customer Care Team |
cs@indifi.com |
Indifi Technologies Pvt. Ltd., Registered Office as per official contact page |
Level 2 |
Customer Support / Escalation Team |
easyloan@indifi.com |
Used for escalation if initial response is not satisfactory |
Level 3 |
Grievance Redressal Officer |
grievances@indifi.com |
Dedicated grievance handling for unresolved complaints |
Level 4 |
RBI Ombudsman |
crpc@rbi.org.in |
Portal: https://cms.rbi.org.in Address: Centralised Receipt & Processing Centre, RBI, Sector 17, Chandigarh – 160017 |
Escalation process: Complaints are first handled by customer care and can be escalated step-by-step if not resolved satisfactorily.
Resolution timeline: Complaints are reviewed and addressed within defined internal timelines before moving to the next level.
Regulatory escalation: If a complaint remains unresolved after internal redressal, it can be escalated to the RBI Ombudsman under applicable NBFC guidelines.
Disclaimer: The grievance redressal process and contact details are based on available official information. Applicants may verify updated details on Indifi’s official website before raising a complaint.
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The Indifi customer care number for business loans is 9696555444. This helpline can be used for assistance related to loan applications, EMI details, repayment queries, and general account support. Customer care services are typically available from 10:00 AM to 7:00 PM, Monday to Friday, excluding public holidays.
To raise a complaint, you should first contact the customer care team via call or email and wait for a response. If the issue remains unresolved within around 15 days, escalate it to grievances@indifi.com or call +91 8448895332.
As of now, Indifi has not shared any official WhatsApp support number for business loan queries or customer assistance. All communication currently takes place through phone, email, and authorised customer service channels.
Indifi has not specifically provided a toll-free number for business loan support. However, the Indifi business loan customer service is accessible at 9696555444 during working hours for assistance with applications, loan status, account support, or service queries.
The Indifi customer care number for existing customers is 9696555444, which can be used for queries related to loan accounts, EMI schedules, and service requests. Support is generally available from 10:00 AM to 7:00 PM, Monday to Friday. Customers can also contact cs@indifi.com for written assistance.
For repayment or EMI-related concerns, Indifi loan customer care can be contacted through the helpline 9696555444 during working hours. Customers may also write to cs@indifi.com for detailed queries, including EMI schedules, payment updates, and account-related clarifications.
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