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Get dedicated assistance for business loan queries, repayment guidance, and support from AYE Finance.
AYE Finance provides instant business loans along with which you get dedicated customer care support. You can contact the team using the numbers below. The team handles customer queries and loan-related assistance. All numbers are available during standard business hours. Here are all available contact numbers:
| Contact Type | Number | Hours & Details |
|---|---|---|
Customer Care (Toll-Free/Main Line) |
0124-4802300 |
Monday–Friday, 9:00 a.m–6:00 p.m IST |
Alternate Toll-Free Number |
+91-124-4844000 |
Monday–Friday, 9:00 a.m–6:00 p.m IST (Corporate Enquiries) |
Customer Care Support |
+91-84485-86881 |
9:00 a.m–6:30 p.m IST (Working Days, Mon–Fri) |
All three contact numbers are available for AYE Finance Business Loan customer support. These toll‑free numbers help avoid long‑distance charges and can be used based on your location or preference. You can connect with service representatives without incurring additional costs for assistance related to loan applications or account management.
You can submit your business loan queries via email. The customer service team responds to all email inquiries promptly. Use these email addresses as per your requirements. Each address serves a specific purpose for different types of queries and complaints.
General Customer Care: customer.care@ayefin.com
Complaint Escalation: customer.complaint@ayefin.com
Nodal Officer/Grievance Redressal: ombudsman@ayefin.com
Send your query or complaint with complete details. Include your loan reference number or customer ID, if available. The team typically responds within 3–10 working days. For urgent matters, call the customer care number directly. Email communication ensures you have a written record of your complaint.
AYE Finance has a structured grievance redressal process. Follow the steps below to file complaints and seek resolution:
| Escalation Level | Contact Method | Details & Timeline |
|---|---|---|
Level 1: Initial Complaint |
Phone: +91-84485-86881 Email: customer.care@ayefin.com Customer Service Department, Plot No. 52, 4th Floor, Sector 44, Gurugram, Haryana - 122003. |
Resolution within 10 working days |
Level 2: Escalation |
Email: customer.complaint@ayefin.com |
Response within 7 working days from receipt |
Level 3: Nodal Officer |
Email: ombudsman@ayefin.com Address: Unitech Commercial Tower 2, 7th Floor, Arya Samaj Road, Block B, Greenwood City, Sector 45, Gurugram, Haryana – 122003 |
Resolution within 3 working days |
Level 4: RBI Ombudsman |
Portal: https://cms.rbi.org.in Email: crpc@rbi.org.in Address: Centralised Receipt & Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
File if unresolved after 30 days |
Disclaimer: The grievance redressal process and contact details provided are based on the latest information available. Please verify any changes directly with the concerned financial institution before taking action. The escalation timelines and contact details are subject to change as per policy
At present, AYE Finance customer care does not provide a publicly listed WhatsApp number for customer support. You can use official helpline numbers, email support, or the website contact form to raise queries or service requests.
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The AYE Finance customer care number includes 0124-4802300 and +91-84485-86881, which can be used for business loan queries and support. Customer service is typically available during business hours from Monday to Friday for assistance.
File initial complaints via phone (+91-84485-86881) or email (customer.care@ayefin.com). Escalate if unresolved after 10 days. Follow the grievance redressal levels up to RBI Ombudsman.
No, AYE Finance Business Loan customer care is not available on WhatsApp.
Call 0124-4802300 as the main toll-free helpline for AYE Finance Business Loan customer care. An alternative is +91-124-4844000. Both numbers are available Monday to Friday, from 9 AM to 6 PM. Use these numbers for all business loan support queries.
The AYE Finance customer care number for existing customers is +91-84485-86881 and 0124-4802300. You can also email customer.care@ayefin.com. Support is generally available during business hours from Monday to Friday for loan-related assistance.
You can track your AYE Finance Business Loan application status by contacting customer care via phone or email with your application details. Alternatively, status updates may be shared through official communication channels after submission and verification.
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