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Get comprehensive support for managing business loan queries, repayment guidance, and personalised assistance from Godrej Capital.
Last updated on: Jun 06, 2026
Need assistance with your Godrej Capital Business Loan, whether it's for queries, repayments, or concerns? This page brings together all official customer care contacts and support channels, making it easy for you to get the help you need.
Godrej Capital provides customer support for resolving customer queries. The Godrej Capital customer care helpline serves as the primary contact channel for addressing customer requests and service-related issues.
The key contact details are given below:
| Contact Method | Details | Hours |
|---|---|---|
Customer Care Helpline |
022‑6881‑5555 |
Available during standard business hours (as per company operations) |
Customer care support: This helpline can be used for assistance related to business loan applications, documentation requirements, EMI queries, and account-related services.
Service scope: Queries regarding loan status, repayment schedules, and general service requests can be handled through this contact channel.
Using the official helpline helps ensure that queries are processed through authorised Godrej Capital customer support systems.
For written support, complaints, or documentation‑related queries, you can contact Godrej Capital at customercare@godrejcapital.com, the official email ID for customer assistance. While the customer care number is available for direct support, email communication helps share detailed information and serves as a reference for follow‑ups.
While the Godrej Capital customer care number is available for direct assistance, email communication allows users to share detailed information and maintain a record for follow‑up on their requests.
You can reach Godrej Capital’s customer care on WhatsApp live chat for real-time assistance as well.
Steps to connect via WhatsApp:
Visit the official website of Godrej Capital
Navigate to the ‘Support’ option from the main menu
The WhatsApp Support QR code can be found there
Simply use your mobile phone’s camera to scan the QR code
You will be redirected to the official WhatsApp chat of Godrej Capital
Godrej Capital follows a structured grievance redressal process. Each stage provides a dedicated contact point as shown below:
| Level | Team Responsible | Email ID | Address / Details |
|---|---|---|---|
Level 1 |
Customer Care Team |
customercare@godrejcapital.com |
Phone: 022‑6881‑5555 |
Level 2 |
Grievance Redressal Officer |
nodalofficer@godrejfinance.com |
Phone: +91 86577 64527 |
Level 3 |
Principal Nodal Officer |
nodalofficer@godrejfinance.com |
Phone: +91 86577 64527 |
Level 4 |
RBI Ombudsman |
crpc@rbi.org.in |
Portal: https://cms.rbi.org.in |
Escalation process: Complaints are handled sequentially across levels if not resolved at earlier stages.
Resolution timeline: If a complaint is not resolved within 30 days, it can be escalated to the RBI Ombudsman under the Integrated Ombudsman Scheme.
Disclaimer: The grievance redressal process and contact details are based on available official information. Please verify updates directly with the concerned institution, as timelines and contact points may change.
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Reviewer
The Godrej Capital customer care number for business loan queries is 022‑6881‑5555. This helpline can be used for assistance related to loan applications, EMI details, repayment concerns, and account support. Customer care services are generally available during standard business hours.
Call the helpline or email customercare@godrejcapital.com. If unresolved in 7 days, escalate to the Grievance Redressal Officer specified above.
Yes, Godrej Capital offers a dedicated WhatsApp support line for the customers.
Godrej Capital does not publicly list a separate toll-free number for business loans. You may reach out to their customer care team on 022 6881 5555 and ask them to connect you to the respective department.
The Godrej Capital customer care number is 022‑6881‑5555, which can be used for queries related to business loans, EMI schedules, and account support. For written assistance, customers can contact customercare@godrejcapital.com. Support is typically available during standard business hours as per company operations.
Tracking a Godrej Capital Business Loan application can be done by contacting customer care at 022‑6881‑5555 or by writing to customercare@godrejcapital.com. You may need to provide details such as the application or registered mobile number to view application status and receive updates.
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