Learn how to check your Kotak Mahindra Bank credit card application status instantly using the official SMS service provided by Kotak Mahindra Bank.
Kotak Mahindra Bank allows applicants to check their credit card application status through a simple SMS-based service. You can send a specific SMS format from your registered mobile number to the bank’s official number and receive real-time updates on the application. Status messages may indicate whether the application is approved, in progress, dispatched, or declined. This method provides quick updates without the need for internet access, making it convenient for you to track your Kotak Mahindra Bank credit card status by SMS.
Checking your Kotak Mahindra Bank credit card application status by SMS is a simple and convenient option for quick offline tracking. The bank allows you to receive real-time updates without signing in to net banking or visiting a branch, which makes the process accessible even with limited internet connectivity.
You only need to send the designated SMS format from your registered mobile number, after which the bank replies with the current stage of your application. The SMS update typically shows whether your application is approved, still in progress, dispatched for delivery, or rejected. These status messages can help you understand exactly where your application stands and what to expect next.
This method offers a transparent, hassle-free way to stay informed until your credit card is issued. Moreover, it ensures that you receive timely updates throughout the evaluation and dispatch process.
To check your Kotak Mahindra Bank credit card application status by SMS, send the exact text from the mobile number you used while applying.
Format: CCAPP <your 13-digit Application Number>
Number: Send this to either 5676788 or 9971056767
The bank replies with a concise status update that usually indicates whether your application is in process, approved, dispatched for delivery or rejected/declined.
Make sure you type the 13-digit application number correctly and send the SMS from the mobile number registered with the bank so the system can match your request. The automated response may also include next steps or dispatch details when relevant. If you do not receive a reply within a reasonable time, verify your application number and registered mobile.
Kotak Mahindra Bank requires a few basic conditions to ensure that SMS status updates are delivered accurately.
Registered Mobile Number:
You must send the SMS from the mobile number provided in your credit card application, because the system verifies requests using this number.
Valid Application or Reference Number:
The application ID should be active and correctly entered so that the bank can retrieve the latest status.
Unrestricted SMS Service:
Your mobile plan must support outgoing SMS without any network or service blocks.
Correct SMS Format:
The request may fail if the format or application number is incorrect, so you should check both before sending.
These requirements help maintain a reliable and secure SMS-based tracking process.
Kotak Mahindra Bank provides multiple online and offline channels that help you track your credit card application when SMS updates are not available.
Official Website:
You can visit the Kotak Mahindra Bank credit card tracking page and enter your application number or registered mobile number to view the latest status.
Mobile App:
If you already have a relationship with the bank, you can log in to the mobile app and use the card services section to check your application progress.
Customer Care:
You may call the Kotak Mahindra Bank helpline and request the status after completing identity verification.
WhatsApp Banking:
Depending on the services enabled for your profile, you may access application updates through the bank’s WhatsApp banking channel.
Branch Visit:
You can also visit the nearest Kotak Mahindra Bank branch and request a manual status check by providing your application details.
These alternatives ensure that you always have a reliable way to stay updated on your credit card application.
Several issues may prevent successful status updates, and they can be resolved by simple steps. You might not receive a response if:
The SMS format is incorrect
You use a non-registered mobile number
The reference number has expired
There are delays due to network issues
So, you can take the following preventive measures:
Double-check the format,
Ensure your number matches the one used in the application,
Confirm that your reference ID is correct.
If the SMS reply shows statuses like rejected or on hold, you may contact Kotak Mahindra Bank’s customer care to understand the next steps or resolve documentation issues.
Send an SMS from the mobile number you used in the application using the format CCAPP <your 13-digit Application Number> to 5676788 or 9971056767. You will receive an automated reply with the current status such as in process, approved, dispatched or declined.
Type CCAPP followed by your 13-digit application number (for example CCAPP 1234567890123), and send it from your registered mobile number to 5676788 or 9971056767. Make sure the application number and sending mobile number match the bank’s records for a successful response.
You might not receive a reply if you did not send the SMS from the mobile number registered with Kotak Mahindra Bank, if the application number is incorrect, or if there is a temporary service or network issue. If the problem persists, verify your details and contact Kotak Mahindra Bank customer care for assistance.
Yes. The SMS method requires your 13-digit application reference number so the automated system can locate the correct record and return an accurate status. If you do not have the application number, use the bank’s online tracking or contact customer care for help.
No. You must send the SMS from the mobile number that is registered with your credit card application, because the bank matches requests to registered contact details for security and accuracy.
Yes. You can track your application on Kotak Mahindra Bank’s Track Application page, use the Kotak mobile app if you have an existing relationship, call customer care, use WhatsApp banking where enabled, or visit a branch for a manual update.
If the SMS shows rejected or on hold, check the rejection guidance provided by Kotak Mahindra Bank and the reasons outlined in your communication, then address any documentation or eligibility issues and consider reapplying. You can also call customer care or request a written reason from the bank to understand next steps.