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How to Contact Standard Chartered Credit Card Customer Care?

The Standard Chartered credit card users can access the bank’s customer care service to resolve any issues related to their credit card. The Standard Chartered bank credit card customer care offers a number of premier and priority banking helpline numbers that ensure you resolve all your credit card issues whilst sitting in the comforts of your home simply by calling on the Standard Chartered bank credit card customer care number or writing a mail to the official Standard Chartered credit card customer care email ID. To know more details on how to reach the Standard Chartered bank customer care executive, read below

For What Can I Avail the Standard Chartered Credit Card Status Customer Care Services?

  • Reporting a lost credit card

  • Reporting unauthorised transactions

  • Reporting charge dispute

  • In case you wish to change the pin number of your Standard Chartered Credit Card

  • Temporary/ Permanently discontinuing the credit card services

  • Other credit card related queries/ issues/ grievances

What Is the Standard Chartered Bank Credit Card Customer Care Number?

The Standard Chartered bank credit card customer care number is part of their effective phone banking services that are available between 8.00 am to 8.00 pm. The Standard Chartered credit card helpline numbers for different cities are:

Bangalore, Ahmedabad,Chennai, Hyderabad, Kolkata, Delhi, Pune,Mumbai

6601 4444 / 3940 4444

Amritsar, Allahabad,Bhopal, Chandigarh, Bhubaneswar, Cochin / Ernakulam, Indore, Jaipur, Coimbatore,Jalandhar, Lucknow, Ludhiana, Kanpur,Nagpur, Rajkot, Patna, Vadodara,Surat

6601 444 / 3940 4444


1800 345 5000

Noida, Gurugaon

011 - 39404444 / 011 - 66014444

Alternatively, the bank also offers premium banking helpline facilities to customers. The Standard Chartered credit card helpline no for premium banking differs city-wise and is as follows:


You can contact Standard Chartered Bank’s Credit Card customer care via phone banking to report card theft, block your card, or request a printed e-statement. To register your credit card query or concern, dial the bank’s personal banking helpline number 6601-4444/3940-4444. This helpline is open 24x7 for emergency services and daily from 8:00 a.m. to 8:00 p.m. for regular phone banking services. You can also dial 6601-1500/3940-1500 to contact the bank’s premium banking helpline centre, that’s operational 24x7. The bank’s priority banking number is also open throughout the year. To contact the priority banking service, dial 6601-2424/3940-2424. The extension codes for each of these helplines vary city-wise. Standard Chartered also caters to the credit card queries of international customers. The bank has dedicated international banking numbers for countries like Canada, Bahrain, Hong Kong, Singapore, Malaysia, UK, UAE, USA, the Philippines, and others.

Amritsar, Allahabad,Bhopal, Chandigarh, Bhubaneshwar,Coimbatore, Ernakulam, Jaipur, Indore, Jalandhar,

Lucknow, Kanpur,Ludhiana, Patna, Nagpur,Rajkot, Vadodara,Surat

6601242, 3940242

Bengaluru, Ahmedabad, Chennai,

Kolkata, Hyderabad,Mumbai, Pune,New Delhi

66012424, 39402424

Guwahati, Dehradun, Howrah, Mathura,Jalgaon, Mathura, Proddatur,Saharanpur, Thane,Siliguri

1800 525 8390

Noida, Gurgaon


For international customers, the Standard Chartered credit card customer care toll free numbers are:

United States of America (New York)




United Kingdom












United Arab Emirates



+91 80 42896753 (ISD rates apply)

Benefits of Standard Chartered Bank Phone Banking

Standard chartered credit card toll free number is part of the Standard Chartered Phone banking facility. Availing this method is one of the fastest and the easiest way to get in touch with a Standard Chartered bank customer care executive. The facility comes with some amazing features such as:

  • Preferred Language Selection: You can set a preferred language at your first selection and converse in the preferred language every time you call with your registered mobile number.

  • Targeted financial product: The features constantly updates the targeted financial products as per your financial requirements

  • Instant access to specialist: Preferred/Priority customers can instantly get redirected to product specialists once they call from the registered numbers for assistance

What Is the Standard Chartered Credit Card Customer Care Email ID?

You can reach out to the Standard Chartered bank customer care via Email by writing to the official customer care Email ID. The official Standard Chartered bank credit card email id is customer.care@sc.com. In case you have availed the priority banking facility, you can contact them at Priority.Banking@sc.com.

Write to Standard Chartered Bank Customer Care

In case you have a query related to your Standard Chartered credit card or want to raise a written complaint with the bank, you can officially write to the Standard Chartered bank at the following address: Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001.

How to Report Fraudulent Transactions on Your Standard Chartered Bank Credit Card?

There are a couple of ways by which you can report any fraudulent or unauthorised transactions on your card. One way is to call any of the Standard Chartered credit card customer care  numbers that are shared above and report any unapproved transactions to the customer care executive immediately. The other way is to instantly block your Standard Chartered credit card using the net banking portal or through customer care service.


As soon as you report a fraudulent transaction and block your card, you will immediately get a replacement card from the bank that will be sent to your registered address. Also, it is to be noted that if you lose or misplace your Standard Chartered credit card, you must immediately report it to the bank so that the card can be blocked before it is misused by someone else.

Standard Chartered Bank Grievance Redressal

The Standard Chartered bank has a robust grievance redressal policy to address the concerns of its customers. The operation of the Standard Chartered Grievance Redressal system works at three levels.They are:

Level 1

  • Calling the phone banking helpline

  • Emailing on the official customer care address

  • Sending a written complaint to the registered bank address

Level 2

  • In case the customer is not satisfied with the response received from the above channel, he/she can raise the issue further with Head.Service@sc.com.

Level 3

In case the customer still isn't happy with the response, the matter can further be escalated to the Principal Nodal Officer. The official Email ID to contact the nodal officer is Principal.NodalOfficer@sc.com. You can also write to him/her at Principal Nodal Officer, Standard Chartered Bank, 19, Rajaji Salai, Chennai – 600001.

Connect to Standard Chartered Bank on Social Media

Standard Chartered bank has active social media handles for interacting with customers. The links to these official social media handles are as follows:









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The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort. 

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.

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FAQs about Standard Chartered Customer Care

Does Standard Chartered Bank have an online complaint form to register complaints or grievances?

Yes, Standard Chartered Bank has an online complaint form to register complaints or grievances. To avail the same, visit the official Standard Chartered website. Visit the page https://www.sc.com/in/help/complaints/. Click on option ‘Complaint form’ and you can address your credit card grievances to the bank.

What is Standard Chartered customer care number?

The Standard Chartered bank has an efficient customer care system with services such as phone banking, priority banking and grievances redressal. The Standard Chartered bank customer care numbers are different for different cities. Refer the above-mentioned tables for city-wise Standard Chartered bank customer care numbers.

How can I contact Standard Chartered Bank?

There are a number of methods you can contact the Standard Chartered bank. This includes availing the phone banking facility by calling on the Standard Chartered credit card customer care no, writing a mail on the official Standard Chartered credit card customer care email ID or sending a written complaint letter to the registered corporate office. Standard Chartered bank also has active social media handles for interacting with customers.

What are the ways for contacting the Standard Chartered Customer Care team?

There are various ways to get in touch with the Standard Chartered credit card customer care team. One way is via the city-wise customer care phone banking numbers for Standard Chartered credit card customers in India and abroad. The other way is to write to them on the official email id or on sending your concerns or questions to their official address. Lastly, Standard Chartered credit card customers can also contact the customer care team via social media platforms like LinkedIn, YouTube, Twitter, and Facebook.

What is the minimum limit of Standard Chartered credit cards?

The minimum limit of Standard Chartered credit cards is set by the bank depending on various criteria like the credit history and credit score of the customer.

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