Union Bank Credit Card Customer Care - 24*7 Toll-free Numbers

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Union Bank of India’s Customer Service

The Union Bank of India provides you with comprehensive support for all credit card-related queries. Whether you need help with transactions or redeeming reward points you can contact their dedicated support team.

You can reach out to Union Bank of India’s credit card customer care through multiple channels, including phone, email, and online chat.

Different Modes to Contact Union Bank Customer Care

From simple doubts to urgencies, you can easily get in touch with Union Bank of India’s credit card customer care to find a resolution.

The bank provides multiple ways for you to contact the team. These include:

Calling a toll-free helpline number
Using WhatsApp banking
Sending an email
Writing them an official letter

Union Bank of India’s 24X7 Toll-free Customer Care Number

Before you dial Union Bank of India’s credit card customer care number, ensure you have crucial details ready. You can dial the following number:

Type	Contact Number
Toll-free Number	1800 425 1515

Union Bank of India’s Credit Card Support via WhatsApp Banking

The bank has established the Union Virtual Connect (UVConn) service that lets you seek resolutions via WhatsApp. This method is secured by WhatsApp’s end-to-end encryption.

You can use this service by initiating a WhatsApp chat with the following number:

UVConn WhatsApp Number	9666606060

UVConn currently operates in the following languages:

English
Hindi
Telugu
Kannada
Marathi
Bangla
Tamil

It provides the following services:

Set a PIN
Apply for a credit card
Unblock a credit card
Block a credit card
Get the payment due date
View the card statement

Union Bank of India’s Credit Cards - Customer Care Email ID

Whether you need help with transactions, card statements, or other issues, their dedicated team is just an email away. Here are the Union Bank of India credit card’s customer care email IDs you can write to:

Service Type	Email ID
Customer Service	ccdhelpdesk@unionbankofindia.bank
Grievance Officer	ccd.grievances@unionbankofindia.bank

Union Bank of India’s Credit Card - Postal Address

You can also post your concern to the bank. Write down your concern and attach any required documents. Then, mail it to the given postal address:

Union Bank of India
Credit Card Division,
Head Office, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 500 095

Union Bank of India’s Grievance Redressal Mechanism

You can register your grievance through multiple channels, including:

An on-call discussion with the customer care team
Visiting the branch
Sending emails/letters

To facilitate a quick resolution, provide the following details when submitting your complaint:

Your contact details (address, telephone number, and email)
Your full name
Transaction reference number or Complaint ID, as applicable
Your credit card number

Check out the escalation process of the Union Bank of India’s grievance redressal mechanism below:

Level I

You can submit a grievance through the bank’s website. You can also do so through the following channels:

Contact Method	Details
Call Customer Care	1800 425 1515 (24x7, toll-free number)
Email	ccdhelpdesk@unionbankofindia.bank
WhatsApp	9666606060

Level II

Contact the Chief General Manager and Chief Operations Officer if your query remains unresolved or if you find the response unsatisfactory.

Contact Information	Details
Name	Mr. Pravin Sharma
Telephone No	0824-2428565
Email	cgo@unionbankofindia.bank
Office Address	“The Arcade”, 2nd Floor, Tower 4, World Trade Centre, Cuffe Parade, Mumbai, Maharashtra 400005

Level III

For issues still unresolved, you can contact the bank’s Internal Ombudsman. Here are their details:

Banking Ombudsman	Name of the Nodal Officer	Designation	Contact Details
Ahmedabad	Ms. Geetanjali Sharma	CM	Contact number: 8740000880 Email: gro.fgmoahmedabad@unionbankofindia.bank
Bengaluru	Sh. Raju T	CM	Contact number: 7760535174 Email: gro.fgmobengaluru@unionbankofindia.bank
Bhopal	Ms. Pragya Agrawal	SM	Contact number: 8320385835 Email: gro.fgmobhopal@unionbankofindia.bank
Bhubaneshwar	Sh. Pandav Sahoo	AGM	Contact number: 9437404218 Email: gro.fgmobhubaneshwar@unionbankofindia.bank
Chandigarh	Mr. Prashant Gaur	AGM	Contact number: 9872989786 Email: gro.fgmochandigarh@unionbankofindia.bank
Chennai	Sh. Subramanyam	DGM	Contact number: 9404648175 Email: gro.fgmochennai@unionbankofindia.bank
Dehradun	Sh. Ajay Kumar Masand	AGM	Contact number: 9718202061 Email: dyrh.dehradun@unionbankofindia.bank
Delhi BO-I	Mr. Sanjay Kumar	AGM	Contact number: 9350914041 Email: dyrh.delhinorth@unionbankofindia.bank
Delhi BO-II	Sh. Parveen Kumar Chawla	CM	Contact number: 9711967300 Email: gro.fgmodelhi@unionbankofindia.bank
Delhi BO-III	Mr. Sashikant Prasad	AGM	Contact number: 9769628659 Email: dyrh.delhicentral@unionbankofindia.bank
Guwahati	Sh. Bibekananda Sarangi	AGM	Contact number: 9937296925 Email: dyrh.guwahati@unionbankofindia.bank
Hyderabad	Ms. Adapa Lakshmi Tulasi	CM	Contact number: 9441901242 Email: gro.fgmohyderabad@unionbankofindia.bank
Jaipur	Sh. Nitesh Kumar Shah	CM	Contact number: 9892942470 Email: gro.fgmojaipur@unionbankofindia.bank
Jammu	Sh. Harpal Singh	AGM	Contact number: 8108124399 Email: pnd.roamritsar@unionbankofindia.bank
Kanpur	Sh. Upendra Nath	CM	Contact number: 9073397965 Email: gro.fgmolucknow@unionbankofindia.bank
Kolkata	Ms. Monika Rana	AGM	Contact number: 8638944124 Email: dyrh.kolkata@unionbankofindia.bank
Mumbai-I	Sh. N. Sriniwas Rao	DGM	Contact number: 9073912484 Email: gro.fgmomumbai@unionbankofindia.bank
Mumbai-II	Sh. Chandra Shekar Lokhande	CM	Contact number: 9686924467 Email: gro.fgmopune@unionbankofindia.bank
Patna	Mr. Khalid Iqwal	AGM	Contact number: 9167009263 Email: dyrh.patna@unionbankofindia.bank
Raipur	Sh. Saurabh Chaphekar	AGM	Contact number: 9511701155 Email: dyrh.raipur@unionbankofindia.bank
Ranchi	Sh. Arun Mondal	AGM	Contact number: 8335046155 Email: dyrh.ranchi@unionbankofindia.bank
Trivandrum	Sh. N. Sanal Kumar	AGM	Contact number: 7043337030 Email: dyrh.trivandrum@unionbankofindia.bank

DISCLAIMER

The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort.

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.

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How do I contact Union Bank of India (UBI) credit card customer care?

You can contact its customer care team via the following methods:

By calling the toll-free number 1800 425 1515
By sending a mail to the Union Bank of India credit card customer care email address: ccdhelpdesk@unionbankofindia.bank
By visiting a Union Bank of India branch

How do I make a complaint to Union Bank of India for a credit card?

To make a complaint, you can call, email, or visit a branch at your convenience. If you are not satisfied with the resolution, you can pursue the grievance redressal mechanism.

What should I do if I start receiving SMS that my Union Bank of India (UBI) credit card is being used when I am not doing any transactions?

Dial the UBI credit card toll-free number, 1800 425 1515, immediately. Ask the representative to block your card as you may be the victim of fraud.

How do I reach a Union Bank of India credit card grievance officer in my city and how do I get their telephone number to follow up on emails sent?

Union Bank of India has many grievance officers and their contact details are available on its website. You can find the relevant contact for different zones in each city. You can also visit the grievance redressal section on the official Union Bank of India website to lodge your grievances.