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About Union Bank of India Credit Card Customer Care

You can contact the Union Bank Credit Card customer care team in several ways. For assistance any time of the day or night, you can call the 24x7 national toll-free number 1800-425-1515. Alternatively, you can draft an email with your queries and grievances and send it to ccdhelpdesk@unionbankofindia.bank. You can also fax your credit card-related concerns to the bank at 040-2375-5052. If you wish to send a written request, you can mail one to the bank’s Credit Card Division Head Office address.

Union Bank Credit Card


Union Bank Customer Care (General)

1800-222-244 / 1800-208 -2244

Union Bank of India Credit Card Customer Care Toll-Charged Numbers -

Union Bank Credit Card


Union Bank Indian Customer Care (General)


Union Bank NRI Customer Care (General)



Different Modes to Contact Union Bank Customer Care

Union Bank offers different communication mediums in customer care services for customer convenience. These mediums are categorized into two types -

  • UBI Credit Card Customer Care Online

  • UBI Credit Card Customer Care Offline 

Union Bank Credit Card Customer Care Online Methods

There are various online UBI Credit Card Customer Care mediums that any customer can opt -

1. Social Media Handles

The customers can leave their grievances or connect with executives via social media handles as well.







2. Email

One of the most preferred online communication mediums is by writing an email. The customers can write to Union Bank Customer Care for Credit Card at cchelpdesk@unionbankofindia.com

3. Official Website

The customers can also visit the official website and raise their specific complaint at https://www.unionbankofindia.co.in/english/contact-us.aspx

Union Bank Credit Card Customer Care Offline Methods

The customers can also reach out to Union Bank Customer Care for Credit Card services offline by -

1. Branch Visit

The customers can go to the nearest UBI branch and discuss their queries in detail with the customer executives.

2. Helpline Numbers

Union Bank of India Credit Card Helpline numbers are available in two categories toll-free and toll-charged. One can contact via these helpline numbers as per their choice and convenience.

3. Write to Union Bank of India

The customers can also write and post their issues and feedback in a letter and post to the bank. The UBI executives will contact the customers to resolve the matter. The UBI address is -


Union Bank Bhavan, Vidhan Bhavan Marg, Nariman Point, Mumbai 400021 Maharashtra, India 

Union Bank of India Credit Card Redressal System

The customers can get their grievances related to your credit card addressed by following mediums -

1. Official Website

Visit https://icmt.unionbankofindia.co.in/icmt/LodgeComplaint.aspx to address your grievances. All you need to do is fill up your account number and mobile number, and enter a captcha code to proceed with your complaint. Be sure to note down your grievance ID and password to allow you to track and follow up on your grievance.

2. Email

Reach out to Union Bank of India’s Chief Grievance officer, on their official email address cgo@unionbankofindia.com

3. Phone

Discuss your grievances with the UBI executive on +91-22-22178871

4. Write to Union Bank of India

Write your grievance letter and mention all the necessary details and send to

Union Bank of India, Credit Card Division, Head Officer, Andhra Bank Buildings, Koti Sultan Bazar, Hyderabad – 560095.

The UBI customer care executive will contact you to resolve the matter.


The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort. 

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.

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FAQs on Union Bank Credit Card Customer Care

How do I contact Union Bank of India credit card customer care?

The customer can contact UBI Credit Card Customer Care services -

  • Call UBI Credit Card Customer Care no. The Union Bank of India credit card toll-free number is 1800-222-244 / 1800-208-2244.

  • Send an email to the Union Bank of India Credit Card Customer Care email address.

  • Visit a Union Bank of India branch.

How do I make a complaint to Union Bank for a credit card?

To make a complaint, the customer can choose to call, email, or visit a branch at their convenience. If they are not satisfied with the resolution, they can also approach grievance redressal via the bank’s website. A customer can also escalate your complaint up to the Union Bank of India’s chief grievance officer or CGO.

How to contact Union Bank of India credit card customer care from US/ UK/ Canada/ Australia/ New Zealand/ UAE?

You can contact the Credit Card Customer Care Number for Union Bank of India on +91 8061817110 from any international location, including locations like the US, UK, Canada, Australia, New Zealand, and the UAE.

What should I do if I start receiving SMS that my Union Bank of India credit card is being used when I am not doing any transactions?

Call the UBI Credit Card toll-free number immediately on the toll-free numbers 1800-222-244 or 1800-208-2244 and get your card blocked immediately. There is a very high chance that some fraud is taking place. This is a serious matter; do not delay.

How do I reach a Union Bank of India credit card grievance officer in my city and how do I get their telephone number to follow up on emails sent?

Union Bank of India has a long list of grievance officers and their contact details on their website, not only for each city but for different zones in each city. Visit https://icmt.unionbankofindia.co.in/icmt/LodgeComplaint.aspx to address your grievances. Tap the blue button mentioning grievance officers. After this, when you scroll down a little, you will see a list of grievance officers, starting with Ahmedabad. Search for your city and then locate the correct zonal area for your office or residence. You will find email addresses as well as numbers. 

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