Union Bank of India’s Credit Card Customer Care

The Union Bank of India provides you with comprehensive support for all credit card-related queries. Whether you need help with transactions or redeeming reward points you can contact their dedicated support team.

You can reach out to Union Bank of India’s credit card customer care through multiple channels, including phone, email, and online chat.

From simple doubts to urgencies, you can easily get in touch with Union Bank of India’s credit card customer care to find a resolution. 

The bank provides multiple ways for you to contact the team. These include:

• Calling a toll-free helpline number

• Using WhatsApp banking

• Sending an email

• Writing them an official letter

Before you dial Union Bank of India’s credit card customer care number, ensure you have crucial details ready. You can dial the following number:

The bank has established the Union Virtual Connect (UVConn) service that lets you seek resolutions via WhatsApp. This method is secured by WhatsApp’s end-to-end encryption. 

You can use this service by initiating a WhatsApp chat with the following number:

UVConn currently operates in the following languages:

• English

• Hindi

• Telugu

• Kannada

• Marathi

• Bangla

• Tamil

It provides the following services:

• Set a PIN

• Apply for a credit card

• Unblock a credit card

• Block a credit card

• Get the payment due date 

• View the card statement

Whether you need help with transactions, card statements, or other issues, their dedicated team is just an email away. Here are the Union Bank of India credit card’s customer care email IDs you can write to:

You can also post your concern to the bank. Write down your concern and attach any required documents. Then, mail it to the given postal address:

Union Bank of India
Credit Card Division,
Head Office, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 500 095

You can register your grievance through multiple channels, including:

• An on-call discussion with the customer care team

• Visiting the branch

• Sending emails/letters

To facilitate a quick resolution, provide the following details when submitting your complaint:

• Your contact details (address, telephone number, and email)

• Your full name

• Transaction reference number or Complaint ID, as applicable

• Your credit card number

Check out the escalation process of the Union Bank of India’s grievance redressal mechanism below:

Level I

You can submit a grievance through the bank’s website. You can also do so through the following channels:

Level II

Contact the Chief General Manager and Chief Operations Officer if your query remains unresolved or if you find the response unsatisfactory.

Level III

For issues still unresolved, you can contact the bank’s Internal Ombudsman. Here are their details:

The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort. 

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.