Knowing the PNB credit card customer care number can help you in case you have any query about your credit card. All you need to do is call the PNB Credit Card customer care number at 1800 180 2345. In addition to this toll-free option, the bank also has a 24-hour customer helpline number: 0120 – 4616200. Global users can obtain assistance related to credit card queries and other grievances by calling +91 120 4616200. Aside from the PNB Credit Card customer care numbers, the bank also offers other channels for customer care. You can email the bank at creditcardpnb@pnb.co.in or write to the bank’s team at the following address:
PNB, Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place
New Delhi - 110008
To address your questions, you can contact the PNB credit card customer care via phone, email, post, social media, or by visiting your nearest bank branch.
You can call the PNB credit card customer care number from your registered mobile number and have your doubts and issues resolved. The numbers are as follows:
PNB Credit Card Toll Free Number |
1800 180 2345 |
PNB Credit Card Helpline Number (Tolled) |
0120 – 4616200 |
PNB Customer Care Contact Number |
1800 180 2222/ 1800 1032 2222/ 0120 2490000 (international customers) |
You can write your credit card related issue in detail along with your name and phone number, and send it to the PNB credit card customer care email ID- creditcardpnb@pnb.co.in. This is the dedicated email iD for credit card related issues. For general concerns the email ID to reach out to is care@pnb.co.in.
For this, you would need to write your credit card related issue along with your name, registered phone number and customer ID, and send it to the below-mentioned address:
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place, New Delhi-110008
The bank is active on social media too. So if you have any queries with regards to your PNB credit card, you can reach out to the social media handles mentioned below. However, do keep in mind not to post your credit card details on social media channels.
Facebook: https://www.facebook.com/pnbindia/
Twitter: https://twitter.com/pnbindia
Instagram: https://www.instagram.com/pnbindia/?hl=en
If the Punjab National Bank credit card toll free number is unreachable you can visit your nearest PNB branch and register your complaint. Do note that you would need to verify your identity for the same, hence carrying a valid ID proof will be useful.
The customer care number of PNB can be used to resolve a host of credit card related concerns. Some of the common ones are listed below:
For a stolen or lost credit card, you would need to contact PNB customer care immediately. You can either call the PNB credit card contact number for hot listing on 1800 180 2345 or 0120 4616200 or send a detailed email to creditcardpnb@pnb.co.in. Once the bank receives your request your card will be blocked.
If you have blocked your credit card by mistake and want to access it again, you can call PNB customer care and request the bank to unblock your card.
Punjab National Bank has a four-level grievance redressal system to escalate your complaints with regard to your credit card.
1. Phone: Call the PNB credit card toll free no 1800 180 2345 or the toll free PNB credit card customer care no 0120 4616200 and connect with a representative to resolve your complaint.
2. Post: Write your complaint and send it via post to the bank at the below-mentioned address:
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place, New Delhi-110008
3. Email: You can also send in your written complaint via email to the PNB credit card mail ID- creditcardpnb@pnb.co.in. For general concerns the email ID is care@pnb.co.in.
4. Branch visit: Visit your nearest Punjab National Bank branch and request a bank representative to assist you with the specific credit card related issue(s).
Punjab National Bank has zonal managers you can reach out to in case your grievance is not addressed adequately at the first level. The zone-specific details are mentioned below:
Zone |
Name |
Phone |
Address |
Email ID |
Agra |
Shri Ganpat Lal |
562-4012549 |
1-2 Raghunath Nagar Mg Road, Agra, Uttar Pradesh-282002 |
zoagra@pnb.co.in |
Ahmedabad |
Shri Binay Kumar Gupta |
079-26580447 |
4th Floor, Chanakya Building, Near Dinesh Hall, Off Ashram Road, Ahmedabad, Gujarat-380009 |
zoahm@pnb.co.in |
Amritsar |
Shri Parveen Goyal |
0183-2565281, 0183-5017111 |
SCO 10, Distt. Shopping Complex, Near Passport Office, Ranjit Avenue, Amritsar, Punjab-143001 |
zoamritsar@pnb.co.in |
Bhopal |
Shri Praveen Kumar Jain
Vishnu Kumar Gupta |
0755-2550476 0755-2550663 |
Punjab National Zonal Office - 2nd Floor - PNB House 1, Arera Hills, Bhopal, Madhya Pradesh- 462011 |
zobhopal@pnb.co.in |
Bhubhaneshwar |
Shri Sanjeev Bhardwaj |
0674-2353050 |
J/3, Revenue Plot no.-1561(P), at-Jagamara, PO-Khandagiri, Bhubaneswar, Odisha-751030 |
zobbsr@pnb.co.in |
Chandigarh |
Shri. Sandip Kumar Panigrahi |
0172-2704176 |
1st Floor, PNB House, Bank Square, Sector- 17 B, Chandigarh |
fgmochd@pnb.co.in |
Chennai |
Shri P Mahender |
044-28112218 |
PNB Towers, No.46-49, 4th & 5th Floor, RH Road, Royapettah, Chennai- 600014 |
zochennai@pnb.co.in |
Delhi |
Shri Binod Kumar |
011-43560952 011-43090845 |
2nd Floor,7th, Bhikaji Cama Place, New Delhi- 110022 |
zmdelhi@pnb.co.in vk_gupta@pnb.co.in |
Shri Kolandaivel Meenakshisundaram |
011-41422367 |
kolandaival.m@pnb.co.in |
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Durgapur |
Shri Prabir Kumar Tah |
0342-2646342 |
City Centre. Red Cross Road, Durgapur, West Bengal- 713216 |
zodurgapur@pnb.co.in |
Gurugram |
Shri Sanjeev Kumar Dhupar |
0124-4126124 |
Plot no 5, Institutional Area, Sector-32, Gurugram, Haryana-122001 |
zogurugram@pnb.co.in |
Guwahati |
Shri Shio Shankar Singh |
94340-14533 |
UBI Building, 2nd floor, H.B. Road, Panbazar, Guwahati, Assam- 781001 |
zoguwahati@pnb.co.in |
Hyderabad |
Shri Sanjeevan Nikhar |
040-23235646 |
(Camp Office) 6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 004 |
zohtd@pnb.co.in |
Jaipur |
Shri Bibhu Prasad Mahapatra |
0141-2743349 |
2. Nehru Place, tonk road, Jaipur-302015, Rajasthan |
zojpr@pnb.co.in |
Jodhpur |
Shri Amit Srivastava |
0291-2431298 |
Plot No.43, 1st Floor, 10th E Road, Sardarpura, Jodhpur-342001 Rajasthan |
zojodhpur@pnb.co.in |
Kolkata |
Shri Nabin Kumar Dash |
033-22480499 |
United Tower, 11, Hemanta Basu Sarani, Dalhousie, Kolkata- 700001 |
zokolkata@pnb.co.in |
Shri Sunil Kumar Goyal |
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|
Shri Sunil Agrawal |
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Lucknow |
Shri Sanjay Gupta |
0522-2306435 |
Vibhuti Khand Gomti Nagar Lucknow |
zolucknow@pnb.co.in |
Ludhiana |
Shri Sumanta Mohanty |
0161-2550120 |
Site no. 5, Ferozepur Road, Ludhiana, 141012 |
zoludhiana@pnb.co.in [at]pnb[dot]co[dot]in |
Meerut |
Shri Surindar Pal Singh |
0121-2671472 |
PNB Zonal Office Lic Building Prabhat Nagar Meerut -250002 |
zomeerut@pnb.co.in fgmmrt@pnb.co.in |
Mumbai |
Shri Ashwani Kumar |
022-22833802 |
11th Floor, Dalamal House, Jamnalal Bajaj Marg, Nariman Point, Mumbai, Maharashtra- 400021 |
zomumbai@pnb.co.in |
Shri Ramdas K Hegde |
022-22833802 |
|||
Patna |
Shri Sanjay Kandpal |
0612-2506709 |
2nd Floor Chanakya Towers, R Block Patna, Bihar- 800001 |
fgmptn@pnb.co.in |
Raipur |
Shri Vadisetti Srinivas |
0771-2210403 |
Zonal Office, First floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipurx, Chhattisgarhraipur-492018 |
zoraipur@pnb.co.in |
Shimla |
Shri Pramod Kumar Dubey |
0177-2651441 |
3rd Floor MC Parking Cart Road, Shimla Himachal Pradesh- 171001 |
zoshimla@pnb.co.in |
Varanasi |
Shri Rajendra Kumar Vashishtha |
0542-2506063 |
102, 1st Floor, Varanasi Trade Centre, Maqbool Alam Road, Varanasi, Uttar Pradesh- 221 002 |
zovaranasi@pnb.co.in |
If your issue is still not resolved, you can contact the principal nodal officer on the below mentioned address and resolve your complaint.
Principal Nodal Officer
Sh. Satyawan Ohlan
General Manager
Customer Care Centre
Plot No. 4, Sector-10, Dwarka
New Delhi-110075
Tel.No:+91-11-28044153
Email: care@pnb.co.in
If you still do not receive a response or are not satisfied with the response provided by the Principal Zonal Officer within one month of registering the complaint, you can approach the Banking Ombudsman appointed by the Reserve Bank of India (RBI). You can find the details for the Banking Ombudsman on the Punjab National Bank official website or on the RBI website.
You can reach out to the PNB Credit Card Customer Care via email by writing to the official customer care Email ID. Writing an email would imply that you can maintain a record of your conversation with the banking executive and, if the need arises, use it for future reference.
To contact Punjab National Bank credit card customer care, the Punjab national bank email address is creditcardpnb@pnb.co.in.
The PNB cust care can help you get quick resolution to a host of issues. Some of the common issues that you can resolve include credit card block, theft reporting, incorrect billing, contact details modification, etc.
The PNB customer care 24x7 toll-free helpline for credit cards is 1800 180 2345.
To address your questions, you can contact the PNB card customer care via phone, email, post, social media, or by visiting your nearest bank branch.
You can block your Punjab National bank credit card by calling the customer care helpline numbers. You can also visit the nearest bank branch and get help from a banking executive in blocking your PNB bank credit card.
If you have any complaints or queries, you can send a letter to the Punjab National bank at the following address:
Punjab National Bank
Customer Service Department
Sector 10, Dwarka
New Delhi 110 075
There are several ways you can get in touch with the customer care team in case your PNB credit card stops working. You can call the PNB credit card customer care number from your registered number, send an email or write a letter and post it to the official address. You can also contact the customer care team via social media platforms like Facebook, Twitter, and Instagram. Lastly, you can visit your nearest PNB branch and register the complaint of your credit card not working.
There are a host of services that can be resolved by calling the customer care division. Some of the services that you can avail of are blocking your credit card, reporting theft or misplacement of the credit card, changes in the contact details like address or phone number, any discrepancies in the billing details, and more.
It is advisable to take immediate action if you find any wrong or unauthorized transactions on your PNB card. One way is to call the customer care number and report any unapproved transactions to the customer care executive immediately. The other way is to instantly block your PNB credit card using the net banking portal or through customer care service.