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The Punjab National Bank (PNB) offers its customers the option to convey their issues, queries, complaints, and feedback via numerous sources. You can always visit the official website of the Punjab National Bank for getting informed on any latest developments. The services of the Punjab National Bank customer care are to ensure a smooth and hassle-free process in resolving your grievances.

PNB Customer Care Number

The Punjab National Bank has free-of-cost customer care numbers to aid you conveniently with your complaints or suggestions regarding a personal loan against your account. You can contact these numbers to get your issues resolved. However, you can also choose to email them at the mail address: care@pnb.co.in. The toll-free Punjab National Bank customer care numbers are:

  • 1800 103 2222
  • 1800 180 2222

Other PNB Helpline Numbers

Additionally, other than the above-mentioned free-of-cost customer care services, the Punjab National Bank dedicates other helpline numbers granting specific requests. However, these helpline numbers provided by the PNB are charged. The various tolled helpline numbers that offer the PNB customer care services are:

  • Landline number - 011 28044907
  • Tolled number -012 02490000
  • Helpline numbers for a Credit Card - 0120 4616200 or 1800 180 2345

Balance Inquiry

If you have an inquiry regarding your account balance details, the Punjab National Bank offers a missed call facility for the same. The PNB offers both, a free-of-charge number and a tolled number to avail of this missed call service. All you need to do is give a missed call on either of the following numbers from your registered mobile number:

  • Landline number -0120 2303090
  • Free-of-charge number -1800 180 2223

The PNB Customer Care Numbers for Loans

There are several Punjab National Bank customer care numbers for personal loans. The PNB offers personal loans for wedding arrangements, home expenses, education, and much more. The PNB home loan customer care numbers are open 24 hours all year round. Other than the above-mentioned toll-free numbers for personal loans, the PNB home loan customer care numbers are:

  • Support cell for PNB home loan customer care -011 28044907 or 012 02490000
  • If you live abroad dial at -+91 120 2490000

Punjab National Bank Customer Feedback

On the official website of the Punjab National Bank, there is a section that provides a feedback form. The bank encourages its customers to offer genuine feedback since this facilitates the improvement of the bank's services. You are required to fill in your name, the product you chose from the PNB, and your contact details. To submit it, you can save the form upon filling it. Follow the given steps to access the feedback form of the PNB:

  1. Visit the Punjab National Bank's official website https://www.pnbindia.in/.

  2. To the right side of the homepage, search for the 'Customer Care' menu.

  3. Then click on 'Submit Feedback' to access the form for feedback.

  4. Enter your details and provide feedback regarding the branch office that you visited.

  5. You can also leave additional feedback on the bank's suggestion box.

  6. Finally, press 'Save' to submit the feedback.

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Punjab National Bank Submission and Tracking of a Complaint

Other than the option to contact the bank to raise an issue or lodge your complaint and then later checking on the status of the complaint, the PNB offers you the choice to do the same online in a hassle-free manner. To lodge your complaint, all you need to do is:

  1. Visit the PNB's official website at https://www.pnbindia.in/.

  2. Search for the section 'Contact Us'.

  3. You will find the link to submit your complaint.

  4. After clicking on the link, you are required to give a few details.

  5. Then you can submit the complaint or service a request.


You can also conveniently track the status of your complaint online. To track the status of your complaint online, all you need to do is:

  1. Again under the section 'Contact Us' section, you will find a link to track the complaint.

  2. Enter the service number of the CRM (Customer Relationship Management) that you received while lodging your complaint.

  3. Then enter the Captcha code.

  4. Finally, press 'Go'.

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The reason the Punjab National Bank offers so many customer care numbers is to ensure a successful resolving of any crisis that you face. The representatives of the bank that provide you with solutions are skilled and try to achieve results instantaneously. With several options to openly communicate with the bank, you can now conveniently inform them of your concern.


Similar to PNB Customer Care, you can visit Bajaj Markets, and have your queries resolved through the Customer Portal or Chatbot YARA. If you dream of building a home for you and your family, then you can avail of Home Loans from Punjab National Bank (PNB) Housing Limited from Bajaj Markets.  You can get a Home Loan up to a maximum of Rs. 5 Crores. The loan tenure is flexible and ranges from 10 years to 30 years. The House Loan is very affordable and comes at an interest rate ranging between 7.35% to 9.10%. Thus, with Bajaj Markets, you can now purchase your dream home.

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