Do Not Call
Know about the HFFC customer care number and how to reach their support team for loan queries, assistance, and service requests.
The Home First Finance Company (HFFC) is a housing finance company that was started with the sole objective of fulfilling the dreams of prospective, first-time home buyers belonging to lower and middle-income segments by providing them with affordable HFFC home loans.
By coupling technology with personalisation, the HFFC prioritises its customer needs with a simple and hassle-free home loan process. Besides, its robust customer grievance redressal policy ensures that resolution of customer complaints and customer satisfaction is of key importance to HFFC’s business model.
You can reach the HFFC customer care team through the following contact numbers:
For loan-specific assistance:
Using the correct HFFC home loan contact number for your query type can help connect you to the right department without delay.
Disclaimer: Contact details are subject to change. Always confirm the latest numbers from the official HFFC website.
If you prefer written communication, HFFC offers dedicated email addresses for different purposes:
For complaints and escalations, you can write to complaints@homefirstindia.com. Using the correct address ensures your request reaches the appropriate team quickly. The Home First Finance customer care number and email channels are both available during working hours for support.
You can visit or contact the HFFC corporate office for in-person assistance, documentation, or grievance redressal.
Address:
511, Acme Plaza, Opposite Sangam Cinema, J B Nagar, Andheri East,
Mumbai, Maharashtra – 400059
Phone:
This office handles both general customer queries and escalated cases. If visiting, it is advisable to carry your loan account details and valid identification for faster processing.
Disclaimer: Office addresses and contact details may change. Always confirm current information through the official HFFC customer care channels.
For new loan applications, product details, and eligibility checks, HFFC has a dedicated helpline and email support.
You can use the HFFC home loan customer care number for direct conversations or email for document-based queries. These channels are best suited for prospective customers seeking information on loan products, interest rates, and the application process.
HFFC offers multiple digital options for customers who prefer online assistance. You can:
Visit the official HFFC website to access service requests, loan details, and branch information
Send queries through email to the relevant department
Use the HFFC customer care number for quick call-based support
Follow HFFC’s official social media accounts for updates and announcements
These channels help you resolve queries without visiting a branch. Always ensure you use only official HFFC platforms to protect your personal and financial information.
If you need to check your outstanding loan balance, repayment schedule, or interest details, you can:
Call the HFFC home loan contact number for existing customers: +91 8880549911
Email loanfirst@homefirstindia.com with your loan account number and registered contact details
Visit your nearest HFFC branch for in-person assistance
Having your loan account number ready helps the Home First Finance customer care number team verify your request quickly. Balance enquiries are usually processed instantly over the phone or via email.
HFFC follows a four-level grievance redressal process to address customer concerns.
Raise your concern with the branch manager. Here’s how:
If unsatisfied or no response is received, email query@homefirstindia.com
Escalate to the Grievance Redressal Officer:
Mr. Gaurav Mohta
Home First Finance Company India Limited,
511, Acme Plaza, Andheri Kurla Road, Andheri (East), Mumbai – 400059
Tel: 022-28241485 | Email: complaints@homefirstindia.com
Resolution within 30 working days.
If unresolved, approach the National Housing Bank (NHB) via:
HFFC customer care assists with a range of services, including:
Loan application status updates
Balance and repayment schedule enquiries
Interest rate and EMI details
Loan statement requests
Change of contact details
Prepayment and foreclosure requests
Complaint registration and escalation
Guidance on new loan products and eligibility
Using the correct HFFC customer care channel ensures your query reaches the right department and is resolved faster.
Always keep your loan account number and registered contact details ready when calling HFFC customer care
Use the correct HFFC home loan contact number or email address based on your query type
For faster complaint resolution, follow the escalation matrix in the correct order
Verify contact details from the official HFFC website to avoid fraud
Email is better for document-based requests, while calls are faster for urgent queries
You can call +91 8880549911 or email loanfirst@homefirstindia.com for repayment-related information.
Start with your branch manager. If unresolved, follow the four-level grievance redressal process listed above.
Yes, you can email your request to loanfirst@homefirstindia.com or raise it via the branch office.
511, Acme Plaza, Opposite Sangam Cinema, J B Nagar, Andheri East, Mumbai, Maharashtra – 400059.
Call +91 8880649911 for new loans or email newloan@homefirstindia.com with your application details.
HFFC does not list a separate helpline for NRIs. You can use the general HFFC customer care number.
Yes, loanfirst@homefirstindia.com is for existing home loan-related queries.
Yes, branch offices provide in-person assistance for both new and existing customers.
Working hours may vary by branch. Call 1800 3000 8425 to confirm before visiting.
Contact your branch or call the HFFC home loan customer care number to connect with an authorised representative.
Yes, send complaints to complaints@homefirstindia.com or loanfirst@homefirstindia.com.
Keep your loan account number, registered phone number, ID proof, and any relevant correspondence handy.
.webp "Download"){kind=icon}
