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Life Insurance Corporation of India (LIC) is one of the most prominent names in the country. If you have any queries regarding a LIC Housing Finance Home Loan, you can get in touch with LIC Home Loan customer care. 

You can contact the company executives via phone calls, email, or by visiting a branch office. LIC Housing Finance customer care is very efficient and will help you with everything you need.

Read on to know the different ways you can contact the LIC Housing Finance Home Loan customer care.

Ways to Reach LIC Housing Finance Home Loan Customer Care

Get in touch with LIC Housing Finance Home Loan Customer Care via these details:

Regional Offices 

  • (033) 22129984 – Kolkata 

  • (080) 22960502 – Bangalore 

  • (0522) 4042909 – Lucknow 

  • (040) 40165304 – Hyderabad 

  • (011) 28844270 – New Delhi 

  • (044) 24313906 – Chennai 

  • (022) 22641515 – Mumbai 

  • (0755) 4063115 – Bhopal 

  • (0) 9470000000 – Patna

Overseas Office

(9714) 3354898 – Dubai 

Email Address


Regional and Overseas Offices Email Addresses

  • ro.eastern@lichousing.com – Kolkata 

  • ro.southcentral@lichousing.com – Bangalore 

  • ro.southeastern@lichousing.com – Hyderabad 

  • ro.northern@lichousing.com - New Delhi 

  • ro.southern@lichousing.com – Chennai 

  • ro.western@lichousing.com – Mumbai 

  • ro.eastcentral@lichousing.com – Patna

  • ro.northcentral@lichousing.com – Lucknow

  • ro.central@lichousing.com – Bhopal  

  • mail@lichflgulf.info – Dubai

Corporate Office

LIC Housing Finance Limited, Corporate Office, Maker Tower-F, 131, 13th Floor, Cuffe Parade, Mumbai, India - 400005

New Home Loan Queries


Registration of Enquiry/ Feedback/ Complaints

customersupport@lichousing.com (For grievance)

servicerequest@lichousing.com (For service requests)

LIC Housing Finance Balance Enquiry

For balance enquiry or to generate the home loan statement, you can visit the LIC Housing Finance web portal. Before you obtain the statement, make sure you know the loan account number and the amount of loan that has been sanctioned to you. 

Redressal of Complaints and Grievance System

LIC Home loan grievance redressal has a well-structured system so that customer complaints and concerns can be dealt with. Let us take a look at the different levels:

  • Level 1 

You can visit the LIC HFL website and raise a service request/complaint under the ‘WRITE TO US’ tab. You can raise the request via centralised email IDs - servicerequest@lichousing.com or customersupport@lichousing.com. 

Alternatively, you can visit the area office or write an email to the GROs appointed at the office. The officers should send their response within 3 weeks. You can check the details of GROs from the below table or visit the official website: 

Regional Office Address 

GRO Email IDs

GRO Helpline Numbers

LIC Housing Finance Ltd. 1st Floor, Jeevan Bhavan -1, 43, Hazratganj, Lucknow, Uttar Pradesh

 - 226001 



LIC Housing Finance Ltd. 2nd Floor, Krishe Sapphire, Sy No-88, Madhapur, Hitech City Main Road, Hyderabad, Telangana - 500081 



LIC Housing Finance Ltd. Hindusthan Building., Ground Floor, 4, C. R. Avenue, Kolkata, West Bengal - 700072 



LIC Housing Finance Ltd. Jeevan Vihar Bldg, 2nd Floor, 3, Sansad Marg, Delhi - 110001



LIC Housing Finance Ltd. Mittal Court, 16th Floor, C wing, 224, Nariman Point, Mumbai, Maharashtra - 400021 



LIC Housing Finance Ltd. Harrington Chambers, Block C No.30/1A, Abdul Razack I Street, Saidapet Chennai, Tamil Nadu  – 600015 



LIC Housing Finance Ltd. No.137, HMG Ambassador Building,

9th Floor, South Wing,

Residency Road, Bangalore

Karnataka - 560025 



LIC Housing Finance Ltd. II Floor, Asha Avenue, Z-1, Zone 1, M P Nagar, Bhopal, Madhya Pradesh

 - 462011



LIC Housing Finance Ltd. 8th Floor, Western Wing, BSFC Building, Fraser Road, Patna, Bihar – 800001




NRI customers living abroad in Dubai can use the below listed details:

Overseas Office Address 

GRO Email IDs

GRO Helpline Numbers

LIC Housing Finance Ltd. (Representative Office) 107, Baituti Building, P. O. Box 60793, Karama, Dubai, UAE


(9714) 3354898

  • Level 2 

In case you are not satisfied with the resolution at Level 1, you can contact the nodal officers at the regional offices.

  • Level 3

In case you are not completely satisfied with the response from Level 2, you have the option to escalate the issue. You can raise your grievance to the Customer Relations Officer (CRO) positioned at the regional office by writing an email to gm_crm@lichousing.com. You should receive a response within seven working days.

  • Level 4

If Level 3 also does not provide a satisfactory solution within 6 weeks, you can then contact the Regulatory Authority of Housing Finance Companies - 

  1. National Housing Bank: National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi - 110003

  2. You can also visit https://grids.nhbonline.org.in. 

Read More

Digital Channels of LIC Housing Finance

You also have the option of seeking assistance from LIC’s official Social Networking Sites:









Points to Remember

Make a note of the following points when contacting the LIC Housing Finance customer care service centre:

  • New as well as existing home loan takers can make use of the phone numbers given

  • As soon as you register for a home loan using the online method, a service officer will contact you

  • By visiting online.lichousing.com, you can check the status of your home loan application 

  • For your queries related to home loans, you can furnish a written request by filling in the form available on the official website

  • To log into your account and avail net banking, use this link: customer.lichousing.com

  • If you are a Non-Resident Indian, you can get answers to your home loan queries via the contact numbers given above

If you are looking for home loans, you can find a host of options from top lenders on Bajaj Markets. You also get competitive interest rates and the best services. You can compare and apply for a home loan as per your eligibility and document requirements.

FAQs on LIC Home Loan Customer Care

How to get LIC home loan repayment contact details?

For LIC Housing Finance Ltd. home loan queries, you can visit the official website at lichousing.com/call-us. You can then select the ‘Existing Customer’ or ‘New Customer’ and get the contact details for your region. 

Who can I get in touch with in case of grievances with LIC Home Loan?

Go to the LIC Housing official website and click on ‘Grievances’. Here, you will find the various level Officers that you can get in touch with. You can also physically visit the offices during the working hours.

Is there any way to request a callback with LIC customer care?

You can register your enquiry on the official website, and a representative will call you. You can also use the LIC WhatsApp service for enquiries. For that, message on – 8369998182. 

What is the address of the LIC Central Office?


The LIC Housing Finance corporate office address is LIC Housing Finance Limited Corporate Office, 131, Maker Tower-F Premises, 13th Floor, Cuffe Parade, Mumbai, Maharashtra - 400005. 

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